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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Cyclonebox

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Old 05-17-2012, 10:31   #1 (permalink)
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server not worcking

upport Area Launched, Engine Revision: 1.0.1.356
Started authenthication procedure at 11:30:19 AM
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 22A3111E082DA77C809144FAB7994BB0
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.

Ticket received, Veryfing it...
Server connection established, inflating data...
Ticket: ADD662FA36DCC18DA72DF01824969C57192132B0
XML Revision: 1.0
XML Encoding: iso-8859-1
Interface Revision: 1
Message of the day:
======================================
Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009-2011 Cyclone Box Team
======================================
Server Timestamp: 17.05.2012 11:29:19 CEST
Service Status: OK
Authenthication error -> Ticket Status tag not found
Started authenthication procedure at 11:30:27 AM
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 22A3111E082DA77C809144FAB7994BB0
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.

Cyclone Server Send Command Error -> SQL Error: Can't connect to MySQL server on '74.53.199.2' (10060)
(500)
Authenthication error -> Failed to obtain Support Ticket
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Old 05-17-2012, 10:40   #2 (permalink)
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to my


Welcome to Germany! Hosted by Hetzner A.G, Cyclone Support Interface, (c) 2009-2011 Cyclone Box Team
======================================
Server Timestamp: 17.05.2012 11:38:30 CEST
Service Status: OK
Authenthication error -> Ticket Status tag not found


ufffffffffffffffffffffff
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Old 05-17-2012, 10:44   #3 (permalink)
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Use NAVIFIRM to download required firmwares
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Old 05-18-2012, 01:14   #4 (permalink)
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Quote:
Originally Posted by Mr.3. View Post
Use NAVIFIRM to download required firmwares
Hi cyclone team, when is the Germany server working again? i need to download X3-02 complete package so i can't use Navifirm as suggested, please get the Germany server working ASAP.

B.R.
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