Supporter please help box not activated??!! [SOLVED] - GSM-Forum

Masoud.ebi · 07-13-2011, 08:13

hi

my box was registered successfully but when i update firmware i see this error :

Quote:

Box Maintenance procedure started at 11:35:39 Þ.Ù
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: D82E6CF2380FC31D291F86B5B4DA3807
Connecting to Cyclone Server
Cyclone Server (1.0.0.667), Cyclone Box Team 2008-2011 - Ready.
========= Box Info =========
Box SN: C0006271
HW Revision: C, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2010, wk48
Set: Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00904B3
First Name: Masoud
Surname: ebi
Nickname: Masoud
Address: shiraz,iran
Country: iran
E-Mail: Masoud.ebi@gmail.com
Reseller: GPGIndustries, China
Warranty Start Date: 2011-07-13
Warranty Period (months): 6
Warranty Stop Date: 2012-01-13
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Failed to Upgrade Bootloader -> No connection was established, or box is not in needed mode
Secure Bootloader Update Skipped
Disconnected from Cyclone Server
Box Maintenance finished successfully

please helppp

**Faheem Anjum** · 07-13-2011, 08:34

Box is Not IN Needed Mod.How To Solve?

Masoud.ebi · 07-13-2011, 09:01

I read that guide but i see this error when click on DCT4/WD2/BB5 :

Quote:

Nokia DCT4/WD2/BB5 Service Tool Initialization Started, Engine Revision: 1.0.0.7828
Box Open Error -> Security problem #5
Initialization has failed -> No connection was established, or box is not in needed mode

Uploaded with ImageShack.us

helppp

Mr.3. · 07-13-2011, 09:17

install latest cyclone drivers
and

wait few minutes we will add tickets to box then update FW again

Masoud.ebi · 07-13-2011, 10:14

Supporter still not allowed to update security area and box fw .

whats a solution ??

see :

Uploaded with ImageShack.us

Mr.3. · 07-13-2011, 10:29

please wait few minutes..

Masoud.ebi · 07-13-2011, 15:10

I waited from 8 AM , how much time required ??

Faster please ...

***moulnisky*** · 07-13-2011, 16:19

Try again now

BR

Alex

Masoud.ebi · 07-13-2011, 17:22

My box activated and works ok .

thx bro .

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07-13-2011, 08:34	#2 (permalink)
Faheem Anjum Product Manager Join Date: Nov 2006 Location: (United States Of Islam) Age: 26 Posts: 18,445 Member: 399832 Status: Offline Sonork: 100.1584728 Thanks: 1,771 Thanked 16,354 Times in 3,929 Posts	Box is Not IN Needed Mod.How To Solve?

07-13-2011, 09:17	#4 (permalink)
Mr.3. Product Supporter Join Date: Feb 2009 Location: CMB/Ceylon Posts: 5,533 Member: 962029 Status: Offline Sonork: ( Protected ) Thanks: 247 Thanked 3,484 Times in 1,063 Posts	install latest cyclone drivers and wait few minutes we will add tickets to box then update FW again

07-13-2011, 10:14	#5 (permalink)
Masoud.ebi Crazy Poster Join Date: Aug 2005 Posts: 53 Member: 172448 Status: Offline Thanks: 13 Thanked 1 Time in 1 Post	Supporter still not allowed to update security area and box fw . whats a solution ?? see : Uploaded with ImageShack.us

07-13-2011, 10:29	#6 (permalink)
Mr.3. Product Supporter Join Date: Feb 2009 Location: CMB/Ceylon Posts: 5,533 Member: 962029 Status: Offline Sonork: ( Protected ) Thanks: 247 Thanked 3,484 Times in 1,063 Posts	please wait few minutes..

07-13-2011, 15:10	#7 (permalink)
Masoud.ebi Crazy Poster Join Date: Aug 2005 Posts: 53 Member: 172448 Status: Offline Thanks: 13 Thanked 1 Time in 1 Post	I waited from 8 AM , how much time required ?? Faster please ...

07-13-2011, 16:19	#8 (permalink)
*moulnisky* Super Moderator Join Date: Jan 2009 Location: England Age: 48 Posts: 14,837 Member: 947561 Status: Offline Thanks: 2,688 Thanked 11,374 Times in 4,991 Posts	Try again now BR Alex

07-13-2011, 17:22	#9 (permalink)
Masoud.ebi Crazy Poster Join Date: Aug 2005 Posts: 53 Member: 172448 Status: Offline Thanks: 13 Thanked 1 Time in 1 Post	My box activated and works ok . thx bro .