update problem - GSM-Forum

GSV · 05-07-2012, 10:42

update problen with installer 1.20

kaisak · 05-07-2012, 11:46

Quote:

Originally Posted by GSV

update problen with installer 1.20

See point nr 1 - we need your service tag.

GSV · 05-07-2012, 11:51

Cyclone Box Service Tag: 9B283B0B331DA8D9478770A7191F7A10

**karwos** · 05-07-2012, 21:29

help probleme in new cyclone box instaler 2012

**karwos** · 05-07-2012, 21:31

Try now.....

br
karwos

GSV · 05-08-2012, 08:49

update done now without errors, but Nokia module start with error

Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Main Application v02.01, (Apr 29 2012 16:16:15, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C0000E62
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06
Initializing security card...
Security Card Process APDU Error -> Received TPDU NAD byte is not addressed for this device
Security Card Fetch Card SN Error -> APDU Process problem
Initialization has failed -> Problem with reading Card Serial Number

or next time

Establishing Connection with Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Main Application v02.01, (Apr 29 2012 16:16:15, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C0000E62
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06
Initializing security card...
Security Card Reset Error -> Possible error: Security card PTS protocol negotiation failed
Initialization has failed -> Security card was not found!

***moulnisky*** · 05-08-2012, 08:54

Could you check, please, if the smartcard is properly fitted in its holder inside the box?

BR

Alex

GSV · 05-08-2012, 09:13

Thanks, disasemmble and refit card - ok now.

Establishing Connection with
Box in Main Mode...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Initializing box...
Box Firmware: Cyclone Main Application v02.01, (Apr 29 2012 16:16:15, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012
Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs
Box Serial Number: C0000E62
HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06
Initializing security card...
Card Serial Number: D2000720
Card Firmware Revision: 0109
Card is activated
Box is activated
Started box selftests procedure
USB Voltage 4,95v PASSED
MCU Voltage 3,28v PASSED
Core Voltage 1,76v PASSED
VBAT Voltage 0,01v PASSED
VBAT Voltage 4,88v PASSED
Box VPP disabled
VPP Voltage 0,04v PASSED
Internal Box VPP Enabled
VPP Voltage 4,88v PASSED
Box VPP disabled
VPP Voltage 0,00v PASSED
External Box VPP Enabled
VPP Voltage 0,02v FAILED - IGNORED - Probably power supply is not connected
Box VPP disabled
All box selftests passed!
Super DCT4 Activation: TRUE
XGold/Blackberry Service Running, Counter: 100
Avaiable Physical Memory: 240.308MB
Avaiable Virtual Memory: 1.510GB
Avaiable Pagefile: 1.674GB
Initializing FBUS...
All initialized - Ready to work

elefantul2005 · 05-08-2012, 11:57

i have cyclone box sn:C0002016 . service tag: 7483BD857629AFF65BD2C48B3ABAF12DB . on nokia tool said again and again upgrade to v02.01 . please help thank you.

ejrick · 05-08-2012, 12:22

CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe)
Box Hardware Platform Read Failed -> No answer from CBUS
Failed to Determine Product Settings -> Failed to Read Box HW Platform
Failed to Check Clip -> Failed to determine Product Type

how to solve this, please help

vvvmmm · 05-18-2012, 17:25

need helBox Maintenance procedure started at 21:24:32
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 65E77B8BC71E841E605FC56F87EB0685
Connecting to Cyclone Server
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.

vvvmmm · 05-18-2012, 17:35

Help moulnisky
Box Maintenance procedure started at 21:33:04
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 65E77B8BC71E841E605FC56F87EB0685
Connecting to Cyclone Server
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C0007326
HW Revision: B, Suitable for: Production, Case: Unknown, MCU Manufacture Time: 2009, wk19
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00D020F
First Name: Juzepe
Surname: Juzepe
Nickname: Juzepe
Address: Bichciv
Country: UA
E-Mail: Juzepe@ukr.net
Reseller: GSMService, Russia
Warranty Start Date: 2012-05-17
Warranty Period (months): 6
Warranty Stop Date: 2012-11-17
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader]

***moulnisky*** · 05-18-2012, 18:31

Quote:

Originally Posted by vvvmmm

Help moulnisky

Box Maintenance procedure started at 21:49:25
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support
Service Tag: 65E77B8BC71E841E605FC56F87EB0685
Connecting to Cyclone Server
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C0007326
HW Revision: B, Suitable for: Production, Case: Unknown, MCU Manufacture Time: 2009, wk19
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: D00D020F
First Name: Juzepe
Surname: Juzepe
Nickname: Juzepe
Address: Bichciv
Country: UA
E-Mail: Juzepe@ukr.net
Reseller: GSMService, Russia
Warranty Start Date: 2012-05-17
Warranty Period (months): 6
Warranty Stop Date: 2012-11-17
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader]
Failed to Upgrade Bootloader -> No connection was established, or box is not in needed mode
Secure Bootloader Update Skipped, Not allowed or not needed
Disconnected from Cyclone Server
Box Maintenance finished successfully

Job done : you can use box wizard now

please guys, use the dedicate thread for these situations: If you need to do and get Update Skipped, Not allowed- write there SN box for update

BR

Alex

05-08-2012, 11:57	#9 (permalink)
elefantul2005 Junior Member Join Date: Apr 2006 Posts: 4 Member: 259706 Status: Offline Thanks: 2 Thanked 0 Times in 0 Posts	problem with new update i have cyclone box sn:C0002016 . service tag: 7483BD857629AFF65BD2C48B3ABAF12DB . on nokia tool said again and again upgrade to v02.01 . please help thank you.

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05-07-2012, 11:51	#3 (permalink)
GSV Insane Poster Join Date: Oct 2000 Location: Russia, Moscow Posts: 76 Member: 2425 Status: Offline Thanks: 8 Thanked 4 Times in 3 Posts	Cyclone Box Service Tag: 9B283B0B331DA8D9478770A7191F7A10

05-07-2012, 21:29	#4 (permalink)
karwos Product Manager Join Date: Feb 2005 Location: Poland Age: 23 Posts: 4,838 Member: 117496 Status: Offline Sonork: 100.83919 Thanks: 84 Thanked 21,568 Times in 678 Posts	help probleme in new cyclone box instaler 2012

05-07-2012, 21:31	#5 (permalink)
karwos Product Manager Join Date: Feb 2005 Location: Poland Age: 23 Posts: 4,838 Member: 117496 Status: Offline Sonork: 100.83919 Thanks: 84 Thanked 21,568 Times in 678 Posts	Try now..... br karwos

05-08-2012, 08:49	#6 (permalink)
GSV Insane Poster Join Date: Oct 2000 Location: Russia, Moscow Posts: 76 Member: 2425 Status: Offline Thanks: 8 Thanked 4 Times in 3 Posts	update done now without errors, but Nokia module start with error Establishing Connection with Box in Main Mode... Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Initializing box... Box Firmware: Cyclone Main Application v02.01, (Apr 29 2012 16:16:15, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012 Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs Box Serial Number: C0000E62 HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06 Initializing security card... Security Card Process APDU Error -> Received TPDU NAD byte is not addressed for this device Security Card Fetch Card SN Error -> APDU Process problem Initialization has failed -> Problem with reading Card Serial Number or next time Establishing Connection with Box in Main Mode... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Initializing box... Box Firmware: Cyclone Main Application v02.01, (Apr 29 2012 16:16:15, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012 Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs Box Serial Number: C0000E62 HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06 Initializing security card... Security Card Reset Error -> Possible error: Security card PTS protocol negotiation failed Initialization has failed -> Security card was not found!

05-08-2012, 08:54	#7 (permalink)
*moulnisky* Super Moderator Join Date: Jan 2009 Location: England Age: 48 Posts: 14,871 Member: 947561 Status: Offline Thanks: 2,690 Thanked 11,391 Times in 5,001 Posts	Could you check, please, if the smartcard is properly fitted in its holder inside the box? BR Alex

05-08-2012, 09:13	#8 (permalink)
GSV Insane Poster Join Date: Oct 2000 Location: Russia, Moscow Posts: 76 Member: 2425 Status: Offline Thanks: 8 Thanked 4 Times in 3 Posts	Thanks, disasemmble and refit card - ok now. Establishing Connection with Box in Main Mode... Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic] Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic] Initializing box... Box Firmware: Cyclone Main Application v02.01, (Apr 29 2012 16:16:15, gcc v4.3.3, RTOS V6.0.1), Type: Signed Production Application, (C) KarwosSoft 2012 Hardware Platform: Cyclone Classic Flasher Interface (c) 2008,2009 KarwosLabs Box Serial Number: C0000E62 HW Revision: A, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2009, wk01 / wk06 Initializing security card... Card Serial Number: D2000720 Card Firmware Revision: 0109 Card is activated Box is activated Started box selftests procedure USB Voltage 4,95v PASSED MCU Voltage 3,28v PASSED Core Voltage 1,76v PASSED VBAT Voltage 0,01v PASSED VBAT Voltage 4,88v PASSED Box VPP disabled VPP Voltage 0,04v PASSED Internal Box VPP Enabled VPP Voltage 4,88v PASSED Box VPP disabled VPP Voltage 0,00v PASSED External Box VPP Enabled VPP Voltage 0,02v FAILED - IGNORED - Probably power supply is not connected Box VPP disabled All box selftests passed! Super DCT4 Activation: TRUE XGold/Blackberry Service Running, Counter: 100 Avaiable Physical Memory: 240.308MB Avaiable Virtual Memory: 1.510GB Avaiable Pagefile: 1.674GB Initializing FBUS... All initialized - Ready to work

05-08-2012, 12:22	#10 (permalink)
ejrick Junior Member Join Date: Jul 2009 Posts: 3 Member: 1067971 Status: Offline Thanks: 1 Thanked 0 Times in 0 Posts	CBUS Request Error -> CBUS Problem, Lost handle (Write Pipe) Box Hardware Platform Read Failed -> No answer from CBUS Failed to Determine Product Settings -> Failed to Read Box HW Platform Failed to Check Clip -> Failed to determine Product Type how to solve this, please help

05-18-2012, 17:25	#11 (permalink)
vvvmmm Junior Member Join Date: May 2007 Posts: 31 Member: 514756 Status: Offline Thanks: 0 Thanked 5 Times in 5 Posts	need helBox Maintenance procedure started at 21:24:32 Handling device: [Cyclone Team], [Cyclone Bootloader] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: 65E77B8BC71E841E605FC56F87EB0685 Connecting to Cyclone Server Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.

05-18-2012, 17:35	#12 (permalink)
vvvmmm Junior Member Join Date: May 2007 Posts: 31 Member: 514756 Status: Offline Thanks: 0 Thanked 5 Times in 5 Posts	Help moulnisky Box Maintenance procedure started at 21:33:04 Handling device: [Cyclone Team], [Cyclone Bootloader] Bootloader: Cyclone Secure Bootloader v2.13, (Oct 5 2010 17:21:58), Type: Signed Production Application, Added Clip Support Service Tag: 65E77B8BC71E841E605FC56F87EB0685 Connecting to Cyclone Server Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready. ========= Box Info ========= Box SN: C0007326 HW Revision: B, Suitable for: Production, Case: Unknown, MCU Manufacture Time: 2009, wk19 Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty Box registration status: Registered OK Paired Card SN: D00D020F First Name: Juzepe Surname: Juzepe Nickname: Juzepe Address: Bichciv Country: UA E-Mail: Juzepe@ukr.net Reseller: GSMService, Russia Warranty Start Date: 2012-05-17 Warranty Period (months): 6 Warranty Stop Date: 2012-11-17 Warranty active: Yes ============================ Updating Security Area... Security Area Update Skipped, Not allowed Updating Main Firmware... Main Firmware Update Skipped, Not allowed Updating COM Emulator Firmware... COM Emulator Update Skipped, Not allowed Updating Secure Bootloader... Handling device: [Cyclone Team], [Cyclone Bootloader]