box not activated - GSM-Forum

balagtas · 11-03-2009, 05:35

good day sir! please help me how to solve my cyclone box problem.i just instal the new bulk update and i upgrade my box, i just click the maintenace box to upgrade after that my box activation got problem.at this time i connot use my box.theres a message box activation problem,reference ID:A

kelvin^_^ · 11-03-2009, 06:07

Box Maintenance procedure started at 1:06:38 PM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 1E25694A2AB90D5C93628E6C4690308E
Connecting to Cyclone Server
Cyclone Server (1.0.0.485), Cyclone Box Team 2008, 2009 - Ready.
========= Box Info =========
Cyclone Server Send Command Error -> Code: 500, SQL Error: MySQL server has gone away

Box Maintenance Error -> Server command send error

yasminato · 11-03-2009, 06:59

Quote:

Originally Posted by kelvin^_^

Box Maintenance procedure started at 1:06:38 PM
Handling device: [Cyclone Team], [Cyclone Bootloader]
Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E
Service Tag: 1E25694A2AB90D5C93628E6C4690308E
Connecting to Cyclone Server
Cyclone Server (1.0.0.485), Cyclone Box Team 2008, 2009 - Ready.
========= Box Info =========
Cyclone Server Send Command Error -> Code: 500, SQL Error: MySQL server has gone away

Box Maintenance Error -> Server command send error

disable firewall and anti virus then try again.may be also that server is off

balagtas · 11-05-2009, 15:19

thanks cyclone team, for upgrading my box.now i just flash new bb5+ model phone without problem
my box works better this time.after upgrading to v1.09.once again thank you cyclone team,your the best!

11-03-2009, 05:35	#1 (permalink)
balagtas Junior Member Join Date: Aug 2009 Posts: 11 Member: 1104733 Status: Offline Thanks Meter: 1	box not activated good day sir! please help me how to solve my cyclone box problem.i just instal the new bulk update and i upgrade my box, i just click the maintenace box to upgrade after that my box activation got problem.at this time i connot use my box.theres a message box activation problem,reference ID:A

11-03-2009, 06:07	#2 (permalink)
kelvin^_^ Junior Member Join Date: May 2005 Age: 41 Posts: 34 Member: 145546 Status: Offline Thanks Meter: 6	same with me also...pls help Box Maintenance procedure started at 1:06:38 PM Handling device: [Cyclone Team], [Cyclone Bootloader] Bootloader: Cyclone Secure Bootloader v2.08, (Nov 14 2008 12:05:50), Type: Signed Production Application, For HW Rev E Service Tag: 1E25694A2AB90D5C93628E6C4690308E Connecting to Cyclone Server Cyclone Server (1.0.0.485), Cyclone Box Team 2008, 2009 - Ready. ========= Box Info ========= Cyclone Server Send Command Error -> Code: 500, SQL Error: MySQL server has gone away Box Maintenance Error -> Server command send error

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11-05-2009, 15:19	#4 (permalink)
balagtas Junior Member Join Date: Aug 2009 Posts: 11 Member: 1104733 Status: Offline Thanks Meter: 1	thanks cyclone team, for upgrading my box.now i just flash new bb5+ model phone without problem my box works better this time.after upgrading to v1.09.once again thank you cyclone team,your the best!