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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > McnPro Box


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Old 01-10-2010, 04:41   #1 (permalink)
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box error please help


can,t find rxtx
when go to selftest box
here is the result

Welcome to use McnBox!
Selected COM8 COM4 COM1
Initialize in progress...
Checking data, wait...
Serial number: MCN20090923 - D0097
Firmware version: V1.06
Checksum value: 0AB1-29BE
Box Connected!
Box Operating at high speed port: COM1
Power supply testing...OK
Intelligent-resistance testing...OK
level testing...OK
Intelligent Chip testing...OK
Tran-clamps testing...
Tran-clamps not normal,Wrong data:04
FT232 testing...OK
>>Box Self-testing Completed

please help me to fix it
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Old 01-19-2010, 03:38   #2 (permalink)
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@Mj

Disconnect the phone from box , and repair box firmware, if you have same problem , contact reseller change the main adapter cable for you.

Thanks and Regards !

Mcnbox
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Old 01-20-2010, 10:43   #3 (permalink)
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hiii i have error when selftest,no phone conect to box when selftest.

Welcome to use McnBox!
Selected COM4
Initialize in progress...
Checking data, wait...
Serial number: MCN20xxxxxxx
Firmware version: V1.06
Checksum value: 0FB4-2CBE
Box Connected!
Box Operating at high speed port: COM4
Power supply testing...OK
Intelligent-resistance testing...OK
level testing...
1: set low-volt errorl
Intelligent Chip testing...OK
Tran-clamps testing...OK
FT232 testing...
ft232 DSR low test abnormal
Box Self-testing Completed

and box cant detect phone.
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Old 01-20-2010, 11:17   #4 (permalink)
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Quote:
Originally Posted by utuh View Post
hiii i have error when selftest,no phone conect to box when selftest.

Welcome to use McnBox!
Selected COM4
Initialize in progress...
Checking data, wait...
Serial number: MCN20xxxxxxx
Firmware version: V1.06
Checksum value: 0FB4-2CBE
Box Connected!
Box Operating at high speed port: COM4
Power supply testing...OK
Intelligent-resistance testing...OK
level testing...
1: set low-volt errorl
Intelligent Chip testing...OK
Tran-clamps testing...OK
FT232 testing...
ft232 DSR low test abnormal
Box Self-testing Completed

and box cant detect phone.

Did you install FTD232 driver?

at \Drivers\Box drivers\FTD232

Check please !
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Old 01-20-2010, 12:24   #5 (permalink)
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Quote:
Originally Posted by Mcnbox View Post
Did you install FTD232 driver?

at \Drivers\Box drivers\FTD232

Check please !
yes its was instaled
if not isntaled box cant coneect right ?
Code:
  Welcome to use McnBox!
  Selected COM4
  Initialize in progress...
  Checking data, wait...
  Serial number: MCxxxxxxx
  Firmware version: V1.06
  Checksum value: 0FB4-2CBE
  Box Connected!
>>Box Operating at high speed port: COM4
but if run selftest ft232 DSR low test abnormal

try other MCN box and selftest its normaly.

try repair firmware still probelem like that.
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Old 01-20-2010, 16:52   #6 (permalink)
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@utuh

Self Test are giving u (ft232 DSR low test abnormal) but is the box working fine?? I see the Box connects without any problem..

McnPro Team
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Old 01-20-2010, 19:00   #7 (permalink)
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Quote:
Originally Posted by PhoneCareCenter View Post
@utuh

Self Test are giving u (ft232 DSR low test abnormal) but is the box working fine?? I see the Box connects without any problem..

McnPro Team
yes box connect without probleme,but cant detect any phone.
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Old 01-20-2010, 19:14   #8 (permalink)
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@utuh

Try detecting an MTK cpu with Battery to confirm if clamps are working... Post Result, or add me to Messenger for faster Support.

McnPro Team
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Old 01-22-2010, 05:55   #9 (permalink)
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Quote:
Originally Posted by PhoneCareCenter View Post
@utuh

Try detecting an MTK cpu with Battery to confirm if clamps are working... Post Result, or add me to Messenger for faster Support.

McnPro Team
it cant detect. rt/x led also blip blip blue light not green light when searching.

hope MCN team have solution for my probleme.

thanks
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Old 01-22-2010, 14:22   #10 (permalink)
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@utuh

Try to change the main adapter cable and detect R/Tx.

if same issue , then box hardware get problem , contact reseller change a new box (if under warranty, if not, PM me , i will give you info send to us directly, but you need pay for delivery).

Please be patient !

Regards

Mcnbox
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Old 01-22-2010, 19:16   #11 (permalink)
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Quote:
Originally Posted by Mcnbox View Post
@utuh

Try to change the main adapter cable and detect R/Tx.

if same issue , then box hardware get problem , contact reseller change a new box (if under warranty, if not, PM me , i will give you info send to us directly, but you need pay for delivery).

Please be patient !

Regards

Mcnbox
try change adapter charger and same issue.

ok i will contact my reseller.

thanks
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Old 02-11-2010, 10:29   #12 (permalink)
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Quote:
Originally Posted by utuh View Post
hiii i have error when selftest,no phone conect to box when selftest.

Welcome to use McnBox!
Selected COM4
Initialize in progress...
Checking data, wait...
Serial number: MCN20xxxxxxx
Firmware version: V1.06
Checksum value: 0FB4-2CBE
Box Connected!
Box Operating at high speed port: COM4
Power supply testing...OK
Intelligent-resistance testing...OK
level testing...
1: set low-volt errorl
Intelligent Chip testing...OK
Tran-clamps testing...OK
FT232 testing...
ft232 DSR low test abnormal
Box Self-testing Completed

and box cant detect phone.
Bro Uninstall Your Software And Driver And Reinstall Software And Driver I Hope Your Problem Solve
Br
Gsm.
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Old 02-19-2010, 20:21   #13 (permalink)
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my box like this

Box Connected!
Box Operating at high speed port: COM6
Power supply testing...OK
Intelligent-resistance testing...OK
level testing...OK
Intelligent Chip testing...OK
Tran-clamps testing...OK
FT232 testing...OK
>>Box Self-testing Completed

that normal but
if that search that can,t turn on the green light
that why
or that beacause im upgrade to 2.78
in any phone that cant deteck
but in any phone that can work fine
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Old 03-26-2010, 07:48   #14 (permalink)
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Welcome to use McnBox!
Selected COM50 COM88
Initialize in progress...
Checking data, wait...
Serial number: MCN20xxxxxx - xxxxx
Firmware version: V1.06
Checksum value: 1AA1-39BE
Box Connected!
Box Operating at high speed port: COM88
Power supply testing...OK
Intelligent-resistance testing...OK
level testing...
2: Set high-volt errorlset low-volt errorl
Intelligent Chip testing...OK
Tran-clamps testing...OK
FT232 testing...OK
>>Box Self-testing Completed

whats problems with my box????
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Old 03-26-2010, 08:22   #15 (permalink)
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Quote:
Originally Posted by Sixth`SenSe View Post
Welcome to use McnBox!
Selected COM50 COM88
Initialize in progress...
Checking data, wait...
Serial number: MCN20xxxxxx - xxxxx
Firmware version: V1.06
Checksum value: 1AA1-39BE
Box Connected!
Box Operating at high speed port: COM88
Power supply testing...OK
Intelligent-resistance testing...OK
level testing...
2: Set high-volt errorlset low-volt errorl
Intelligent Chip testing...OK
Tran-clamps testing...OK
FT232 testing...OK
>>Box Self-testing Completed

whats problems with my box????
hi,

A, Disconnect multi adapter cable, box only with USB cable and 9V PW, open software do repair, then make a test .

B, Do same job on other Computer.

And post the result , let me check !

Best regards !

Mcnbox
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