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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Pegasus

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Old 04-06-2012, 02:35   #1 (permalink)
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Question i727 How to unlock? The drop down list is disable :( Please HELP!

Hello team Pegasus Box, I been trying this i727 since yesterday, I know the latest kies is installed and the computer detected my i727 already but the Pegasus box software cannot detect my phone

I need your expertise to help me, I will have this phone until tonight. I hope someone from your team can help me in 4hrs, I will be back online
We can use team viewer if needed. thank you pegasus box team

by the way here you can see the i727 is connected and detect via my computer but the Pegasus box cannot detect it

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Old 04-06-2012, 08:21   #2 (permalink)
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@ Unlockemall,

You need to select proper COM port in Pegasus software.



Best Regards
GSMServer team



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Old 04-06-2012, 09:11   #3 (permalink)
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Quote:
Originally Posted by PegasusBox View Post
@ Unlockemall,

You need to select proper COM port in Pegasus software.



Best Regards
GSMServer team



I tried, but like I said the drop down list that you highlighted doesn't come out anything it always just " blank "
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Old 04-06-2012, 12:20   #4 (permalink)
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@ Unlockemall,

Have you performed steps signed in the "Instructions" at the left side of the software?


Best Regards
GSMServer team



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Old 04-06-2012, 23:58   #5 (permalink)
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[QUOTE=PegasusBox;8298168]@ Unlockemall,

Have you performed steps signed in the "Instructions" at the left side of the software?


Best Regards
GSMServer team



Me too having same issue cannot connect via pegasus box
Hope team can let us see video on how thins T989, i717, i727 to connection via pegasus because is very hard...
I have T989 that im trying for 2 hours now.
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Old 04-07-2012, 09:00   #6 (permalink)
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Hello, please try using uart cable.
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Old 04-16-2012, 05:54   #7 (permalink)
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me too have the same problem uart does not work either, what can i do
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Old 04-17-2012, 00:03   #8 (permalink)
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i need to unlock my i727
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Old 04-17-2012, 09:02   #9 (permalink)
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@ tarrybu,

Please explain in more details what issue exactly you're dealing with.
Provide us with some log files/screenshots.


Best Regards
GSMServer team



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Old 04-17-2012, 15:57   #10 (permalink)
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drop down box disable and driver not installing
uart cable not working
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Old 04-19-2012, 14:57   #11 (permalink)
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Please check in device manager, under "Ports" section are there 2 samsung mobile ports present and are the drivers installed correct?
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Old 04-26-2012, 22:57   #12 (permalink)
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I have the same issue with skyrocket, I try the pegasus box on 4 differents skyrocket and the drop box is blank, also i try the galaxy note and is working like a charm, please update this soon!!!!
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Old 04-27-2012, 08:07   #13 (permalink)
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*#7284# select modem for USb
*#9090# select USB
turn on debugging mode
restart the phone and plug into USB
after drivers install u will see the port
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Old 04-27-2012, 16:43   #14 (permalink)
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try that same prolbem...
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Old 04-28-2012, 08:53   #15 (permalink)
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@ raphytek,

Please describe step-by-step procedure you've performed.


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GSMServer team



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