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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Pegasus

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Old 03-18-2012, 07:38   #1 (permalink)
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s3350 unlock with pegasus

hey i am new to this but i have been trying for like 3 weeks now to unlock or liberate or flexear a samsung chat or s3350... I connect the phone to the micro uart cable and click the connect option sometimes it wont connect and i get an error message to contact the support team and when it does connect successfully it give me the option to unlock i click it but nothing happens and when i try to read codes and am asked to use the usb cable i get this message [ --- DETECTING THE PHONE --- ]
1. PLEASE ENSURE THAT BATTERY IS FULLY CHARGED.
2. POWER OFF PHONE AND CONNECT IT TO ORIGINAL USB DATA CABLE
OPENING PIPE : FAILED and again nothing happens please help oh I tried reading codes with ns pro but i doesnt work either i get an error message too i dont want to regret buying this box but up untill now i havent used it for anything again please help
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Old 03-19-2012, 09:13   #2 (permalink)
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@ ladenb,

Please specify step-by-step what exactly you perform.


Best Regards
GSMServer team



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Old 03-20-2012, 18:37   #3 (permalink)
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frist i flashed the s3350 with a generic flash then check my internet connection, then i connect pegasus, then I check my com port, turn on the phone and connect it to the micro uart cable and click the connect option and get this error... [ --- CONNECTING TO THE PHONE --- ]
CHECKING CLIENT/SERVER COMPATIBILITY : FAILED; ERROR : A CONNECTION WITH THE SERVER COULD NOT BE ESTABLISHED then i try it again it connects and get this message [ --- CONNECTING TO THE PHONE --- ]
SOFWARE VERSION : S3350XXKB2
CSC VERSION : S3350OXGJL2
HARDWARE VERSION : MP0.600
PRODUCT CODE : GT-S3350FILTCE
PRECONFIG : DEFAULT
PHONE IMEI : 358047041644750
MSL ADDRESS : RQBB676150
LOCKLEVEL : 0x00
MCK : #0199*-00000001#
NCK : #0111*-00000001#
PCK : #0141*-00000001#
SCK : #0121*-00000001#
SPCK : #0133*-00000001#
SIM : #0149*-00000001#
LOCKED TO : 1FF-FFF (UNKNOWN)
LOCKED TO : 00F-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
LOCKED TO : FFF-FF (UNKNOWN)
PHONE CODE : 00000000... I have tried the codes that pegasus generates but they dont work then I click the unlock phone option and get this happens... [ --- UNLOCKING PHONE --- ]
UNLOCKING PHONE : FAILED I connect the phone again and try it again and this happens...>[ --- UNLOCKING PHONE --- ]
UNLOCKING PHONE IN PROGRESS...0% the 0% never goes up and after 20 minutes of waiting i give up and posted here what am i doing wrong or how is it supposed to be done???please help
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Old 03-21-2012, 15:40   #4 (permalink)
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@ ladenb,

What problem the phone initially had?
Why did you perform flashing operation?


Best Regards
GSMServer team



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Old 03-22-2012, 02:35   #5 (permalink)
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the phone is a mexican phone company called telcel and I flashed the phone with generic firmware but then i needed to unlock the phone so that it will read any sim card but pegasus will not complete the procedure so what happens now?
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