t356 - GSM-Forum

modder1 · 11-16-2011, 15:15

I have this phone for unlocking but program responds back :
diagnostic port not found

can anyone help? thank you in advance.
I am new pegasus user

modder1 · 11-16-2011, 16:54

I have now the program respond
reading software:failed
any help always appreciated

Sanchez · 11-16-2011, 17:06

Have you tryed factory reset option?

modder1 · 11-16-2011, 18:54

@Sanchez I have now tried to factory reset as per your suggestion (thank you)
I am unsure however if this is working, I try under original and 2in1. All cable options. It doesn't seem to be performing any operation. I must not be performing procedure correctly.
Any advice?
thank you

Sanchez · 11-16-2011, 19:18

Quote:

Originally Posted by modder1

@Sanchez I have now tried to factory reset as per your suggestion (thank you)
I am unsure however if this is working, I try under original and 2in1. All cable options. It doesn't seem to be performing any operation. I must not be performing procedure correctly.
Any advice?
thank you

Does samsung modem port is present in device manager when you connect powered on phone to pc?

modder1 · 11-16-2011, 19:43

@Sanchez
yes I do see samsung modem port in device manager (winXP)
Samsung Mobile Modem V2 #6
thank you for all help

Sanchez · 11-17-2011, 08:30

Quote:

Originally Posted by modder1

@Sanchez
yes I do see samsung modem port in device manager (winXP)
Samsung Mobile Modem V2 #6
thank you for all help

Select this port in software and click "Factory reset" button.

poldos · 11-17-2011, 23:16

Same problem for me. Have tried many times this model with many sets, never succeed even once.

PegasusBox · 11-18-2011, 15:50

@ poldos & modder1,

New Pegasus version was just released.
Download and install it, after that run "Factory Reset" operation and post feedback here.
For the detailed information on the last Pegasus update check this link.

Best Regards
GSMServer team

modder1 · 11-18-2011, 16:35

Factory reset : Completed
please wait untill phone fully restarts, it may take few minutes!!!

modder1 · 11-18-2011, 16:45

[ --- connecting to the phone --- ]
diagnostic port could not be found!!!

Sanchez · 11-18-2011, 17:32

After full factory reset phone should not ask for the phone code. In case u need to unlock your phone, follow the instruction in the software: put your phone in diagnostic mode, connect to the cable, install diagnostic port drivers and then read unlock codes. P.S if you have ICQ please drop me PM with your ICQ number ill help you with your phone. P.S.S. Maybe you are using Win7? If yes then you should know that qualcomm diagnostic port drivers not exist for win7

modder1 · 11-18-2011, 22:18

@Sanchez
I have follow the instruction, but the message I get is regarding the diagnostic port.
I was successful in resetting the phone.
I am running XP
I do not have icq, but thank you very much for all help Sanchez and Pegasus Team
At this point I am stuck

darltech · 11-18-2011, 22:44

for anyone having issue of "diagnostic port could not be found!!! " with t356 all you have to do is to put the phone in qualcom mode by typing (*#782872#) on the keyboard.
This is what i did and it works for me.

darltech · 11-18-2011, 22:50

I`ve parsonally written to Sanchez about this but can`t write everyone individually and thats why i`m making this public for all pegasus box lovers to benefit.
I think pegasus box is the best for Samsung phones.
if this work for you don`t forget to press ths THANKS botton.....Good luck.

11-16-2011, 15:15	#1 (permalink)
modder1 Freak Poster Join Date: May 2010 Location: Toronto Age: 36 Posts: 207 Member: 1295004 Status: Offline Sonork: 100.1610057 Thanks: 101 Thanked 18 Times in 17 Posts	t356 I have this phone for unlocking but program responds back : diagnostic port not found can anyone help? thank you in advance. I am new pegasus user

11-18-2011, 16:45	#11 (permalink)
modder1 Freak Poster Join Date: May 2010 Location: Toronto Age: 36 Posts: 207 Member: 1295004 Status: Offline Sonork: 100.1610057 Thanks: 101 Thanked 18 Times in 17 Posts	[ --- connecting to the phone --- ] diagnostic port could not be found!!! Last edited by modder1; 11-18-2011 at 16:46. Reason: any help is always appreciated

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11-16-2011, 16:54	#2 (permalink)
modder1 Freak Poster Join Date: May 2010 Location: Toronto Age: 36 Posts: 207 Member: 1295004 Status: Offline Sonork: 100.1610057 Thanks: 101 Thanked 18 Times in 17 Posts	I have now the program respond reading software:failed any help always appreciated

11-16-2011, 17:06	#3 (permalink)
Sanchez No Life Poster Join Date: Aug 2000 Posts: 1,231 Member: 1896 Status: Offline Thanks: 38 Thanked 101 Times in 89 Posts	Have you tryed factory reset option?

11-16-2011, 18:54	#4 (permalink)
modder1 Freak Poster Join Date: May 2010 Location: Toronto Age: 36 Posts: 207 Member: 1295004 Status: Offline Sonork: 100.1610057 Thanks: 101 Thanked 18 Times in 17 Posts	@Sanchez I have now tried to factory reset as per your suggestion (thank you) I am unsure however if this is working, I try under original and 2in1. All cable options. It doesn't seem to be performing any operation. I must not be performing procedure correctly. Any advice? thank you

11-16-2011, 19:43	#6 (permalink)
modder1 Freak Poster Join Date: May 2010 Location: Toronto Age: 36 Posts: 207 Member: 1295004 Status: Offline Sonork: 100.1610057 Thanks: 101 Thanked 18 Times in 17 Posts	@Sanchez yes I do see samsung modem port in device manager (winXP) Samsung Mobile Modem V2 #6 thank you for all help

11-17-2011, 23:16	#8 (permalink)
poldos Insane Poster Join Date: Jul 2009 Posts: 94 Member: 1068792 Status: Online Thanks: 100 Thanked 17 Times in 12 Posts	Same problem for me. Have tried many times this model with many sets, never succeed even once.

11-18-2011, 15:50	#9 (permalink)
PegasusBox Freak Poster Join Date: Apr 2011 Posts: 343 Member: 1565828 Status: Offline Thanks: 65 Thanked 59 Times in 49 Posts	@ poldos & modder1, New Pegasus version was just released. Download and install it, after that run "Factory Reset" operation and post feedback here. For the detailed information on the last Pegasus update check this link. Best Regards GSMServer team

11-18-2011, 16:35	#10 (permalink)
modder1 Freak Poster Join Date: May 2010 Location: Toronto Age: 36 Posts: 207 Member: 1295004 Status: Offline Sonork: 100.1610057 Thanks: 101 Thanked 18 Times in 17 Posts	Factory reset : Completed please wait untill phone fully restarts, it may take few minutes!!!

11-18-2011, 17:32	#12 (permalink)
Sanchez No Life Poster Join Date: Aug 2000 Posts: 1,231 Member: 1896 Status: Offline Thanks: 38 Thanked 101 Times in 89 Posts	After full factory reset phone should not ask for the phone code. In case u need to unlock your phone, follow the instruction in the software: put your phone in diagnostic mode, connect to the cable, install diagnostic port drivers and then read unlock codes. P.S if you have ICQ please drop me PM with your ICQ number ill help you with your phone. P.S.S. Maybe you are using Win7? If yes then you should know that qualcomm diagnostic port drivers not exist for win7

11-18-2011, 22:18	#13 (permalink)
modder1 Freak Poster Join Date: May 2010 Location: Toronto Age: 36 Posts: 207 Member: 1295004 Status: Offline Sonork: 100.1610057 Thanks: 101 Thanked 18 Times in 17 Posts	@Sanchez I have follow the instruction, but the message I get is regarding the diagnostic port. I was successful in resetting the phone. I am running XP I do not have icq, but thank you very much for all help Sanchez and Pegasus Team At this point I am stuck

11-18-2011, 22:44	#14 (permalink)
darltech Junior Member Join Date: Jun 2011 Posts: 37 Member: 1588543 Status: Offline Thanks: 1 Thanked 2 Times in 2 Posts	for anyone having issue of "diagnostic port could not be found!!! " with t356 all you have to do is to put the phone in qualcom mode by typing (*#782872#) on the keyboard. This is what i did and it works for me.

11-18-2011, 22:50	#15 (permalink)
darltech Junior Member Join Date: Jun 2011 Posts: 37 Member: 1588543 Status: Offline Thanks: 1 Thanked 2 Times in 2 Posts	I`ve parsonally written to Sanchez about this but can`t write everyone individually and thats why i`m making this public for all pegasus box lovers to benefit. I think pegasus box is the best for Samsung phones. if this work for you don`t forget to press ths THANKS botton.....Good luck.