after update HTI, SimCard is dead :) HELP! ## (ANSWERED) - GSM-Forum

Monty · 10-12-2011, 10:59

Hello

This error apear after update to 3.5 rev 1.4 and HTI Update.
What can i do ??

When I put the card to another SIM card reader, the reader does not detect the card!
I never take out the SIM card from MXBOX so do not hurt her mechanically.
Update damaged my SIM card. Now the hardware is useless and I do not know what can I do?
Any chance for a free replacement SIM card to new one?

Please HELP ME Manole

asifdogar · 10-12-2011, 11:07

br go to device manager and reinstall card drivers

Monty · 10-12-2011, 12:06

nothing. I Have drivers from: C:\mobileEx\3.5\data\drivers\

asifdogar · 10-12-2011, 12:33

Quote:

Originally Posted by Monty

nothing. I Have drivers from: C:\mobileEx\3.5\data\drivers\

br remove ur card from mxbox and put into usb sim reader
try and post result

freshwhite · 10-12-2011, 12:49

Quote:

Originally Posted by asifdogar

br remove ur card from mxbox and put into usb sim reader
try and post result

no way brother mine i got problem on hti

asifdogar · 10-12-2011, 13:03

Quote:

Originally Posted by freshwhite

no way brother mine i got problem on hti

br i faced this problem last night i put my card in usb sim reader and my problem is solve

Monty · 10-12-2011, 14:14

Still problems

When SimCard is inserted to HTI i got this message:

...when SIM is inserted to external smartcard Reader i have this:

i think that card is dead :-(

Monty · 10-13-2011, 11:08

What can i do ??
Buy another HTI?
...no way!

Tarikul Islam · 10-13-2011, 12:18

Quote:

Originally Posted by Monty

What can i do ??
Buy another HTI?
...no way!

Fully Remove Mxkey setup 7 drive 7 reinstall it.
or
Change Card.
I think problem will solve.
If you think fault on Hti then give back it to you reseller.

Monty · 10-13-2011, 13:00

sorry, when i said "buy new HTI" i mean new SimCard. :-)

...is there chance to replace this card for new one without pay for it ? It's not my fault. I Only update product and then card is dead.

mxbox was reinstalled many times. It was installed on fresh system, nothing change

gbluez · 10-14-2011, 07:32

Hi,
for sure your windows smartcard sub system are messed up.

try on other computer just to test. if you find all is OK, your option is re install new windows.

BR

Monty · 10-24-2011, 19:51

I Try card on new installation of Windows, on other PC, on other smartcard reader, Nothing :-(

So i must buy new HTI interface with smartcard...
My old smartcard is useless, i can't buy smartcard without box :-)

...not good.

Naeem123e · 10-25-2011, 04:44

Brother instal to new window xp Sp3 New Instal Setup Instal HTI Driver Post Result................

Monty · 10-25-2011, 08:14

man, I wrote that I tried everything. The SIM card is damaged. I have to buy a new set. UFS I have nine years or longer and nothing bad happens. This is not normal that the device in this way breaks :-( A few years ago I bought into this and perhaps vacuuming HWK BOX and it'll stay with him.

MANOLE · 10-25-2011, 09:18

Since you affirmed you bought MXBOX full, I am sure you still have warranty for it.

We give full warranty 6 months. Contact your reseller and ask for replace.

I am curious to see your box. Once it is replaced by your reseller, in the end box will arrive to my office.
Please write a sticker on this box with your nickname in forum.

BR,
Manole

10-12-2011, 10:59	#1 (permalink)
Monty Freak Poster Join Date: Jun 2002 Location: Sanok, Poland Age: 40 Posts: 408 Member: 12835 Status: Offline Thanks Meter: 23	after update HTI, SimCard is dead :) HELP! ## (ANSWERED) Hello This error apear after update to 3.5 rev 1.4 and HTI Update. What can i do ?? When I put the card to another SIM card reader, the reader does not detect the card! I never take out the SIM card from MXBOX so do not hurt her mechanically. Update damaged my SIM card. Now the hardware is useless and I do not know what can I do? Any chance for a free replacement SIM card to new one? Please HELP ME Manole

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10-12-2011, 11:07	#2 (permalink)
asifdogar No Life Poster Join Date: Dec 2007 Location: Pakistan Posts: 897 Member: 644616 Status: Offline Sonork: 100.1608012 Thanks Meter: 257	br go to device manager and reinstall card drivers

10-12-2011, 12:06	#3 (permalink)
Monty Freak Poster Join Date: Jun 2002 Location: Sanok, Poland Age: 40 Posts: 408 Member: 12835 Status: Offline Thanks Meter: 23	nothing. I Have drivers from: C:\mobileEx\3.5\data\drivers\

10-12-2011, 14:14	#7 (permalink)
Monty Freak Poster Join Date: Jun 2002 Location: Sanok, Poland Age: 40 Posts: 408 Member: 12835 Status: Offline Thanks Meter: 23	Still problems When SimCard is inserted to HTI i got this message: ...when SIM is inserted to external smartcard Reader i have this: i think that card is dead :-(

10-13-2011, 11:08	#8 (permalink)
Monty Freak Poster Join Date: Jun 2002 Location: Sanok, Poland Age: 40 Posts: 408 Member: 12835 Status: Offline Thanks Meter: 23	What can i do ?? Buy another HTI? ...no way!

10-13-2011, 13:00	#10 (permalink)
Monty Freak Poster Join Date: Jun 2002 Location: Sanok, Poland Age: 40 Posts: 408 Member: 12835 Status: Offline Thanks Meter: 23	sorry, when i said "buy new HTI" i mean new SimCard. :-) ...is there chance to replace this card for new one without pay for it ? It's not my fault. I Only update product and then card is dead. mxbox was reinstalled many times. It was installed on fresh system, nothing change

10-14-2011, 07:32	#11 (permalink)
gbluez No Life Poster Join Date: Jul 2004 Posts: 11,049 Member: 73565 Status: Offline Thanks Meter: 5,062	Hi, for sure your windows smartcard sub system are messed up. try on other computer just to test. if you find all is OK, your option is re install new windows. BR

10-24-2011, 19:51	#12 (permalink)
Monty Freak Poster Join Date: Jun 2002 Location: Sanok, Poland Age: 40 Posts: 408 Member: 12835 Status: Offline Thanks Meter: 23	I Try card on new installation of Windows, on other PC, on other smartcard reader, Nothing :-( So i must buy new HTI interface with smartcard... My old smartcard is useless, i can't buy smartcard without box :-) ...not good.

10-25-2011, 04:44	#13 (permalink)
Naeem123e Registered User Join Date: Sep 2008 Location: HardWare+Software & Unlocking Posts: 2,026 Member: 865598 Status: Offline Sonork: 100.1609492 Thanks Meter: 465	Brother instal to new window xp Sp3 New Instal Setup Instal HTI Driver Post Result................

10-25-2011, 08:14	#14 (permalink)
Monty Freak Poster Join Date: Jun 2002 Location: Sanok, Poland Age: 40 Posts: 408 Member: 12835 Status: Offline Thanks Meter: 23	man, I wrote that I tried everything. The SIM card is damaged. I have to buy a new set. UFS I have nine years or longer and nothing bad happens. This is not normal that the device in this way breaks :-( A few years ago I bought into this and perhaps vacuuming HWK BOX and it'll stay with him.

10-25-2011, 09:18	#15 (permalink)
MANOLE No Life Poster Join Date: May 2008 Location: MXBOX THUNDER Posts: 6,294 Member: 780644 Status: Offline Sonork: 100.88888 Thanks Meter: 131,943	Since you affirmed you bought MXBOX full, I am sure you still have warranty for it. We give full warranty 6 months. Contact your reseller and ask for replace. I am curious to see your box. Once it is replaced by your reseller, in the end box will arrive to my office. Please write a sticker on this box with your nickname in forum. BR, Manole