MX Key Cannot Launch(ANSWERED)

[LuverBoy]

I'm still getting errors launching mxkey. Is there any certain pc requirements that needs to be met?

PC Specs:

Compaq Presario S5000CL
Desktop PC
AMD: 2600 XP Processor
Pentium 4/2.33GH
Graphics Card: S3 Graphics ProSavage DDR
80gig HDD
1gig ram
A/V: Kasperski Lab
Windows XP Updates: Current
Internet Speed: 50kbps (Dialup)

Anti-Virus disabled during installation and launch. Firewall & A/V settings to exclude MXkey "EXE" and folder from scanning.

Any ideas?

[wocko]

Get a serious PC to work. Today's PC should equipped with 2 GB of RAM at least!

TIA

[pai_d]

is there any screen shot, error dialog,.... it produce.? post here.!

sometime takes long time for main windows to popup.! see your Dongle LED indicator for blink activity.

[LuverBoy]

No screen shot. Just the typeical windows error asking you to submit report. That's it. Nothing's wrong with Mx installation. Went thru ok. updated box ok except when trying to launch I get error from windows.....

[LuverBoy]

Ok, here's error report from Windows....

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="mobileEx.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="HTIUpdate.exe" SIZE="679568" CHECKSUM="0x96A3C9DE" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA942B" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
<MATCHING_FILE NAME="mobileEx.exe" SIZE="1209528" CHECKSUM="0x66264816" BIN_FILE_VERSION="3.4.0.8700" BIN_PRODUCT_VERSION="3.4.0.8700" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="mobileEx Professional Service Tool" COMPANY_NAME="alim hape" PRODUCT_NAME="MXKEY Executable" FILE_VERSION="3.4.0.8700" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Copyright 2009. All right reserved" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x12C30A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.4.0.8700" UPTO_BIN_PRODUCT_VERSION="3.4.0.8700" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Uninstall.exe" SIZE="134850" CHECKSUM="0xC8797BE7" MODULE_TYPE="WIN32" PE_CHECKSUM="0x424B3C7" LINKER_VERSION="0x60000" LINK_DATE="12/05/2009 22:50:46" UPTO_LINK_DATE="12/05/2009 22:50:46" />
<MATCHING_FILE NAME="data\drivers\DPInst.exe" SIZE="552328" CHECKSUM="0xF7AA5B26" BIN_FILE_VERSION="2.1.0.0" BIN_PRODUCT_VERSION="2.1.0.0" PRODUCT_VERSION="2.1" FILE_DESCRIPTION="Driver Package Installer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Driver Package Installer (DPInst)" FILE_VERSION="2.1" ORIGINAL_FILENAME="DPInst.exe" INTERNAL_NAME="DPInst" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8DFCB" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="2.1.0.0" UPTO_BIN_PRODUCT_VERSION="2.1.0.0" LINK_DATE="05/23/2009 10:15:06" UPTO_LINK_DATE="05/23/2009 10:15:06" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="data\drivers\DPInst64.exe" SIZE="680440" CHECKSUM="0x49996148" BIN_FILE_VERSION="2.1.0.0" BIN_PRODUCT_VERSION="2.1.0.0" PRODUCT_VERSION="2.1" FILE_DESCRIPTION="Driver Package Installer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Driver Package Installer (DPInst)" FILE_VERSION="2.1" ORIGINAL_FILENAME="DPInst.exe" INTERNAL_NAME="DPInst" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAAF42" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="2.1.0.0" UPTO_BIN_PRODUCT_VERSION="2.1.0.0" LINK_DATE="05/23/2009 10:37:17" UPTO_LINK_DATE="05/23/2009 10:37:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="data\drivers\nokia\Nokia_Connectivity_Cable_ Driver.msi" SIZE="7855616" CHECKSUM="0x2E8A85B4" />
<MATCHING_FILE NAME="data\drivers\ufs\FTClean.exe" SIZE="186880" CHECKSUM="0x15813169" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
<MATCHING_FILE NAME="data\drivers\ufs\FTDIUNIN.exe" SIZE="170496" CHECKSUM="0x13476B3E" BIN_FILE_VERSION="3.0.0.33" BIN_PRODUCT_VERSION="3.0.0.33" PRODUCT_VERSION="3.0.0.1" FILE_DESCRIPTION="Uninstall Program for FTDI Drivers" COMPANY_NAME="FTDI Ltd." PRODUCT_NAME="FTDI Uninstall Program" FILE_VERSION="3.0.0.33" ORIGINAL_FILENAME="FTDIUNIN.EXE" INTERNAL_NAME="FTDIUNIN.EXE" LEGAL_COPYRIGHT="Copyright (c) 2002-2004 FTDI Ltd." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.0.33" UPTO_BIN_PRODUCT_VERSION="3.0.0.33" LINK_DATE="05/14/2004 20:59:13" UPTO_LINK_DATE="05/14/2004 20:59:13" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="modules\{3EBAF427-9F55-419F-8A75-385DFC651169}\sl3bf.exe" SIZE="954528" CHECKSUM="0xE7C28235" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF396D" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
<MATCHING_FILE NAME="modules\{3EBAF427-9F55-419F-8A75-385DFC651169}\maemo\driver-flasher-3.5.exe" SIZE="22152" CHECKSUM="0x44BA5569" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13A0E" LINKER_VERSION="0x10000" LINK_DATE="05/06/2009 21:50:28" UPTO_LINK_DATE="05/06/2009 21:50:28" />
<MATCHING_FILE NAME="modules\{3EBAF427-9F55-419F-8A75-385DFC651169}\maemo\flasher-3.5.exe" SIZE="135539" CHECKSUM="0xEB7E0BF4" MODULE_TYPE="WIN32" PE_CHECKSUM="0x28DBF" LINKER_VERSION="0x10000" LINK_DATE="09/24/2009 13:35:42" UPTO_LINK_DATE="09/24/2009 13:35:42" />
<MATCHING_FILE NAME="modules\{3EBAF427-9F55-419F-8A75-385DFC651169}\maemo\libusb0.dll" SIZE="41984" CHECKSUM="0xD86C25BF" BIN_FILE_VERSION="0.1.12.2" BIN_PRODUCT_VERSION="0.1.12.2" PRODUCT_VERSION="0.1.12.2" FILE_DESCRIPTION="LibUSB-Win32 - DLL" COMPANY_NAME="http://libusb-win32.sourceforge.net" PRODUCT_NAME="LibUSB-Win32 - DLL" FILE_VERSION="0.1.12.2" ORIGINAL_FILENAME="libusb0.dll" INTERNAL_NAME="libusb0.dll" LEGAL_COPYRIGHT="@ 2002-2005 S. Meyer, &lt;[email protected]&gt;" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF59F" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="0.1.12.2" UPTO_BIN_PRODUCT_VERSION="0.1.12.2" LINK_DATE="07/07/2009 16:52:51" UPTO_LINK_DATE="07/07/2009 16:52:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="modules\{5E4E58DC-498F-4B9F-A467-1AD2224FF886}\VSPort.dll" SIZE="888832" CHECKSUM="0xC4C1888B" BIN_FILE_VERSION="4.5.4.90" BIN_PRODUCT_VERSION="4.5.4.90" PRODUCT_VERSION="4.5" FILE_DESCRIPTION="Virtual Serial Port ActiveX Control" COMPANY_NAME="ELTIMA Software" PRODUCT_NAME="Virtial Serial Port ActiveX Control" FILE_VERSION="4.5.4.90" ORIGINAL_FILENAME="VSPort.dll" INTERNAL_NAME="VSPort.dll" LEGAL_COPYRIGHT="Copyright (c) 2000-2006 ELTIMA Software. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD90F3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.5.4.90" UPTO_BIN_PRODUCT_VERSION="4.5.4.90" LINK_DATE="08/29/2006 15:07:16" UPTO_LINK_DATE="08/29/2006 15:07:16" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="modules\{DDE3D8CA-F814-4AA0-8040-2E7D2FC14286}\SDA_ApplicationUnlock.exe" SIZE="97792" CHECKSUM="0xAA98C983" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="10/18/2004 21:16:19" UPTO_LINK_DATE="10/18/2004 21:16:19" />
<MATCHING_FILE NAME="modules\{DDE3D8CA-F814-4AA0-8040-2E7D2FC14286}\android\adb.exe" SIZE="385391" CHECKSUM="0xEFBB9CDA" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" LINK_DATE="10/22/2009 09:00:59" UPTO_LINK_DATE="10/22/2009 09:00:59" />
<MATCHING_FILE NAME="modules\{DDE3D8CA-F814-4AA0-8040-2E7D2FC14286}\android\AdbWinApi.dll" SIZE="96256" CHECKSUM="0xD2E44B28" BIN_FILE_VERSION="2.0.0.0" BIN_PRODUCT_VERSION="2.0.0.0" PRODUCT_VERSION="2.0.0.0" FILE_DESCRIPTION="Android ADB API" COMPANY_NAME="Google, inc" PRODUCT_NAME="Android SDK" FILE_VERSION="2.0.0.0" ORIGINAL_FILENAME="AdbWinApi.dll" INTERNAL_NAME="AdbWinApi.dll" LEGAL_COPYRIGHT="Copyright (C) 2006 The Android Open Source Project" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x275C3" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="2.0.0.0" UPTO_BIN_PRODUCT_VERSION="2.0.0.0" LINK_DATE="08/10/2009 20:37:22" UPTO_LINK_DATE="08/10/2009 20:37:22" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="modules\{DDE3D8CA-F814-4AA0-8040-2E7D2FC14286}\android\AdbWinUsbApi.dll" SIZE="60928" CHECKSUM="0x13BBF13E" BIN_FILE_VERSION="2.0.0.0" BIN_PRODUCT_VERSION="2.0.0.0" PRODUCT_VERSION="2.0.0.0" FILE_DESCRIPTION="Android ADB API (WinUsb)" COMPANY_NAME="Google, inc" PRODUCT_NAME="Android SDK" FILE_VERSION="2.0.0.0" ORIGINAL_FILENAME="AdbWinUsbApi.dll" INTERNAL_NAME="AdbWinUsbApi.dll" LEGAL_COPYRIGHT="Copyright (C) 2006 The Android Open Source Project" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x18330" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="2.0.0.0" UPTO_BIN_PRODUCT_VERSION="2.0.0.0" LINK_DATE="08/10/2009 20:37:31" UPTO_LINK_DATE="08/10/2009 20:37:31" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="modules\{DDE3D8CA-F814-4AA0-8040-2E7D2FC14286}\android\fastboot.exe" SIZE="202698" CHECKSUM="0xFE3BC2B2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" LINK_DATE="02/11/2009 00:15:51" UPTO_LINK_DATE="02/11/2009 00:15:51" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

If anybody can interpret this...thanks in advance!

[shybet]

Go to your Control Panel -> Administrative Tool -> Event Viewer.
Check the caused problem from there.

[gbluez]

- try to tun as admin, add more RAM.


BR

[LuverBoy]

This admin thing is way too familiar with meh now. Did that already. Like I said, installation got thru but when clicking the mxKey icon...I get error!. Today I installed jre-6u26-windows-i586-s with the idea that this might be the problem. Well, I was wrong....

I install copy of mxKey in my friends pc and it works like charm. No erorrs! It's a eMachine T2862/256gig ram, 2.6gh Intel Celeron. Big difference from the one I'm installing this mxKey on.

[LuverBoy]

Originally Posted by luverboy

this admin thing is way too familiar with meh now. Did that already. Like i said, installation got thru but when clicking the mxkey icon...i get error!. Today i installed jre-6u26-windows-i586-s with the idea that this might be the problem. Well, i was wrong....

I install copy of mxkey in my friends pc and it works like charm. No erorrs! It's a emachine t2862/256gig ram, 2.6gh intel celeron. Big difference from the one i'm installing this mxkey on.

???????? ???????????

[gbluez]

lack of computer resource, i have no idea.

BR