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11-12-2011, 13:42 | #1 (permalink) |
Freak Poster Join Date: Aug 2002 Age: 52
Posts: 247
Member: 14857 Status: Offline Thanks Meter: 4 | MxKey --- Bitdefender Problem (ANSWERED) the problem is the nokia service tools does not open while bitdefender is active I have to go to control panel and disable all bitdefender related services and restart the computer to be able to use the mxkey nokia service tool any help or solution from support please? |
11-12-2011, 13:58 | #2 (permalink) |
Freak Poster Join Date: Aug 2002 Age: 52
Posts: 247
Member: 14857 Status: Offline Thanks Meter: 4 | this is the event log of the crash from windows event viewer Code: Faulting application name: mobileEx.exe, version: 3.4.0.9196, time stamp: 0x4ebb1ade Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x07b77ccc Faulting process id: 0x1274 Faulting application start time: 0x01cca13a02491380 Faulting application path: C:\mobileEx\3.5\mobileEx.exe Faulting module path: unknown Report Id: 67c9ba65-0d2d-11e1-9922-002186abe23b Code: Fault bucket 2692063174, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: mobileEx.exe P2: 3.4.0.9196 P3: 4ebb1ade P4: StackHash_2264 P5: 0.0.0.0 P6: 00000000 P7: c0000005 P8: 07b77ccc P9: P10: |
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