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02-25-2011, 16:34 | #1 (permalink) |
No Life Poster Join Date: Nov 2004 Location: Portugal Age: 51
Posts: 543
Member: 90668 Status: Offline Thanks Meter: 57 | Unauthorised credit transfer!!! When I check my Mx-Key credits, the dongle has to access the Mx-Key server because my Serial and it's credits are stored there... right? If Mx-Key transfered credits without my authorisation then why can't MX-Key support do anything about it? - You control the server... - you have the transfer logs... - you know for sure, this time, I didn't press any transfer buttons... - I only bought these last credits because of a previous incident were I already had admited to have agreed to the transfer... - so I bought 50 DCT4+ and 50 BB5 credits, and for my suprise, the credits arive correctly at my dongle, I restart the dongle and suddenly 50 credits disapear from my BB5 account!... HOW ARE YOU NOT RESPONSIBLE FOR THIS?... HOW CAN YOU DO NOTHING ABOUT THIS?... YOU CONTROL THE SERVERS, YOU CAN ADD AND REMOVE CREDITS WHENEVER YOU WANT!... One of your product supporters asked me for my MX-Key serial and I already gave it to him. He was supposed to get me the credit logs, but... I think he didn't like what he saw, because I never heard from him again!... I'm not the only one complaining about this in the past few days... there are more MX-Key user that had BB5 credits detoured to SL3. I WANT MY 50 CREDITS BACK AT BB5 !... |
02-25-2011, 20:49 | #2 (permalink) |
No Life Poster Join Date: May 2008 Location: MXBOX THUNDER
Posts: 6,294
Member: 780644 Status: Offline Sonork: 100.88888 Thanks Meter: 131,944 | Here your log. With IP used, is some one else used that IP ? 17-01-2011 12:27:25 [1-0]CreditConvert CR1(149->98)CR2(132->132)CR3(0->50),BLADE-Z[host4.mxkey.biz] 87.196.111.74 - 21-01-2011 19:13:34 [0-2]CreditConvert CR1(98->98)CR2(132->81)CR3(48->98),BLADE-Z[host4.mxkey.biz] 87.196.16.125 - 23-02-2011 15:50:48 [0-2]CreditConvert CR1(145->145)CR2(120->69)CR3(98->148),BLADE-Z[host2.mxkey.biz] 87.196.218.81 - Free-Services activity log Date ServiceLog Remote Address 12-01-2011 18:57:43 BB5SIMRPL/CR2(132)/356961014044443 87.196.92.233 13-01-2011 16:43:50 DCT4PLUSSIMRPL/CR1(149)/35679102256017 87.196.92.233 17-01-2011 12:59:44 BB5SIMRPL/CR2(132)/354218034756759 87.196.111.74 20-01-2011 17:41:47 BB5SIMRPL/CR2(132)/354558019870400 87.196.177.251 Credit activity log Date Credit Service log Remote Address 16-12-2010 15:26:27 CR2(49) BB5SIMRPL / 358989013062460 87.196.200.187 17-12-2010 11:31:56 CR2(48) BB5SIMRPL / 352753018843860 87.196.200.187 17-12-2010 18:26:36 CR2(47) BB5SIMRPL / 356039038828719 87.196.190.33 20-12-2010 11:44:14 CR2(46) BB5SIMRPL / 354225037763583 87.196.213.199 20-12-2010 11:45:43 CR2(45) BB5SIMRPL / 354225037763583 87.196.213.199 20-12-2010 11:46:06 CR2(44) BB5SIMRPL / 354225037763583 87.196.213.199 20-12-2010 11:52:48 CR2(43) BB5SIMRPL / 352916025207847 87.196.213.199 20-12-2010 11:58:09 CR2(42) BB5SIMRPL / 352916025207847 87.196.213.199 20-12-2010 12:05:38 CR2(41) BB5SIMRPL / 354225037763583 87.196.213.199 22-12-2010 14:52:46 CR2(40) BB5SIMRPL / 355717020115648 87.196.229.116 23-12-2010 11:16:55 CR1(49) DCT4PLUSSIMRPL / 35486102013419 87.196.28.158 24-12-2010 11:30:52 CR2(39) BB5SIMRPL / 358631014171805 87.196.39.98 24-12-2010 11:31:52 CR2(38) BB5SIMRPL / 358631014171805 87.196.39.98 03-01-2011 12:52:01 CR2(37) BB5SIMRPL / 356039033547348 87.196.12.205 03-01-2011 12:53:02 CR2(36) BB5SIMRPL / 356039033547348 87.196.12.205 04-01-2011 16:25:00 CR2(35) BB5SIMRPL / 355739024303905 87.196.12.205 04-01-2011 16:25:36 CR2(34) BB5SIMRPL / 355739024303905 87.196.12.205 07-01-2011 12:07:03 CR2(33) BB5SIMRPL / 357666013234106 87.196.69.74 10-01-2011 12:01:29 CR2(32) BB5SIMRPL / 355717020160321 87.196.44.28 12-01-2011 08:28:04 CR2(132) UPDATE CR2 / 100 BB5 credit transfered by gsmserversl31 0.0.0.0 12-01-2011 08:28:18 CR1(149) UPDATE CR1 / 100 DCT4PLUS credit transfered by gsmserversl31 0.0.0.0 18-01-2011 11:28:34 CR3(49) BB5SL3 / 87.196.105.95 18-01-2011 11:29:08 CR3(48) BB5SL3 / 354179038268342 87.196.105.95 22-01-2011 13:35:33 CR2(80) BB5SIMRPL / 353204037206944 87.196.132.45 22-01-2011 18:32:34 CR2(79) BB5SIMRPL / 353102021521544 87.196.132.45 26-01-2011 12:46:52 CR2(78) BB5SIMRPL / 353640018757381 87.196.142.140 03-02-2011 18:37:13 CR2(77) BB5SIMRPL / 356657002054432 87.196.97.147 03-02-2011 20:20:34 CR2(76) BB5SIMRPL / 359733004933217 87.196.97.147 04-02-2011 10:51:45 CR2(75) BB5SIMRPL / 356961012326305 87.196.182.209 05-02-2011 18:48:06 CR2(74) BB5SIMRPL / 358002035067622 87.196.182.209 05-02-2011 18:51:57 CR2(73) BB5SIMRPL / 358002035067622 87.196.182.209 08-02-2011 09:42:12 CR2(72) BB5SIMRPL / 352764015222891 87.196.110.56 08-02-2011 18:32:08 CR1(97) DCT4PLUSSIMRPL / 35799103819877 87.196.110.56 08-02-2011 18:55:23 CR2(71) BB5SIMRPL / 356795025490538 87.196.110.56 10-02-2011 10:17:15 CR1(96) DCT4PLUSSIMRPL / 35685602554411 87.196.53.49 11-02-2011 15:10:23 CR1(95) DCT4PLUSSIMRPL / 35417002841923 87.196.55.206 18-02-2011 10:16:10 CR2(70) BB5SIMRPL / 353546021800821 87.196.174.254 23-02-2011 14:14:36 CR2(120) UPDATE CR2 / 50 BB5 credit transfered by gsmserversl31 0.0.0.0 23-02-2011 14:14:55 CR1(145) UPDATE CR1 / 50 DCT4PLUS credit transfered by gsmserversl31 0.0.0.0 24-02-2011 14:38:59 CR2(68) BB5SIMRPL / 359816016651743 87.196.201.165 24-02-2011 14:42:11 CR2(67) BB5SIMRPL / 359816016647485 87.196.201.165 24-02-2011 14:44:18 CR2(66) BB5SIMRPL / 359816016652113 87.196.201.165 24-02-2011 14:48:21 CR2(65) BB5SIMRPL / 359816016652196 87.196.201.165 24-02-2011 14:50:41 CR2(64) BB5SIMRPL / 359816016649887 87.196.201.165 |
02-28-2011, 12:58 | #3 (permalink) |
No Life Poster Join Date: Nov 2004 Location: Portugal Age: 51
Posts: 543
Member: 90668 Status: Offline Thanks Meter: 57 | Manole, I didn't press any sort of button authorising this transfer. As I described before: - about 2 weeks ago I asked if it was possible to return the credits ai had converted to SL3 , back to DCT4+ or BB5. - a product supporter answered me this is not possible, that I had to buy more credits. - so, 1 week ago I bought 50 BB5 and 50 DCT4+ credits from GSMSERVER. - I opened MX-Key interface, went to Options / Server / Check Credits to see if the credits I had bought were already there, and they were, I had 120 BB5 credits and 145 DCT4+ credits. - I restarted MX-Key interface, chose NO CONNECTION, opened Alcatel Ulocker, and when I was about to calc a code for a MissSixty I get a message saying I don't have enought credits to calculate the code. - I go back to Options / Server / Check Credits and my BB5 credits are down to 69. Listen, I am not stupid enough to convert again credits that I don't have any use for. When I converted the credits before, I admited it, I did it. Not this time. It's not because of the money, it's because of the principle of it. What assurance do I have that I buy credits again and that they don't get converted again? Please, simply put my 50 credits back to BB5 and You can remove all my remaining SL3 credits... I don't care, I don't need them. What do I need 148 SL3 credits for if I don't have a computer to use them. Return these last 50 credits to my BB5 account and you can remove the other 98 SL3 credits. Thanks, |
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