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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > MXKEY (by Alim Hape) > MXKEY Nokia Flasher and Unlocker (by Alim Hape)


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Old 11-21-2012, 19:53   #1 (permalink)
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unlock not possible?


Dear , Manole

can i know the problem with swisscom? if all swisscom can't unlock or only this one and some other phones? can i submit other swisscom or no?

IMEI: 013035002704568
user note: 4S 32GB
submit date: 2012-11-12 22:31:23 GMT
carrier: Switzerland Swisscom
cost: 200 HTI credits
status: REFUNDED
reason: unlock not possible.

Thanks in Advance.
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Old 11-21-2012, 22:54   #2 (permalink)
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i think not possible... i have speak with other peoples with the same situation...
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Old 11-22-2012, 15:51   #3 (permalink)
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yes i know but what i want to know is if i order from an order server can i unlock it or no? or the problem is temporary only and i can submit it again .?
Tahnks
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Old 11-23-2012, 11:12   #4 (permalink)
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Quote:
Originally Posted by missou View Post
yes i know but what i want to know is if i order from an order server can i unlock it or no? or the problem is temporary only and i can submit it again .?
Tahnks
If you have time and money to spare, you can try with other server if
you want, but, I am 99% sure they also CAN NOT unlock it.

BR,
Manole
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Old 11-23-2012, 16:57   #5 (permalink)
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Quote:
Originally Posted by MANOLE View Post
If you have time and money to spare, you can try with other server if
you want, but, I am 99% sure they also CAN NOT unlock it.

BR,
Manole
yes i have and i'm working with other servers, just i want to know the problem with this phone because it's my first order with you. thank you for you answer
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Old 11-23-2012, 21:54   #6 (permalink)
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Thx for answer. I have added one to your server and form 3 days i see pending. Why you not refound credits if you cant unlock at the moment?
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Old 11-24-2012, 04:23   #7 (permalink)
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Originally Posted by alexander_bg View Post
Thx for answer. I have added one to your server and form 3 days i see pending. Why you not refound credits if you cant unlock at the moment?
It is not me who refund your credits. It is the operator and/or the supplier of
this service who do this in our servers, he have special button for this.
If can not be unlocked you will be refunded for sure.
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Old 11-24-2012, 09:54   #8 (permalink)
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Thx for answer i Hope supplier will push button soon... 4 days pending, and if I try to cancel by me software want to take 5 credits because that 5 credits is not so munch but if problem is not in me then why to pay this?
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Old 11-27-2012, 18:30   #9 (permalink)
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Originally Posted by alexander_bg View Post
Thx for answer i Hope supplier will push button soon... 4 days pending, and if I try to cancel by me software want to take 5 credits because that 5 credits is not so munch but if problem is not in me then why to pay this?
Our services are very clear and I consider them one of the best in this area.
You are old in gsmunlocking business and I am sure you know how to handle
your customers when they come to your shop.

I just can give you this advice for future how you can do with your customers:
Charge them 1 usd just for take the job , even if phone is unlocked or not.
This is called "Service Charge" what is not refundable.
99% of them will accept this because iPhone is an expensive phone and
they simply do not care for this 1-2 usd.

BR,
Manole
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Old 11-28-2012, 23:44   #10 (permalink)
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Thx for lesson
Really i dont care about 1-2 USD from long time. Just i dont like some special tricks what old producers used for old in gsmunlocking busines

Thx anyway
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