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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > GPGHardwares - World's Finest Hardware ever made

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Old 09-30-2009, 12:31   #1 (permalink)
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<<< problem with gpg-hwk box >>>

hai gpg team,

im facing problem wth gpg-hwk boxes..all three new boxes..trying to update with new client..its reports as...

Quote:
Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- UFSx Device: UFS3 SarasSoft, USB S/N: ******
asper the instruction given from product supporter..while im trying to update firmware..iwith reg file..ts reporting "box_error:00000"!!!!!!

whereas other four of the hwk boxes(gpg)..after going good update..while trying to connect with ufs main soft..its report as...

"need to update your tool"??!!!

why somuch complications in these boxes..whereas the ufs-BIG box..wth hwk ic..working really smart..in all cases..

gpg team has to notice this issue...shure they will facing this same issue..from other resellers too..

kindly fix this problem..
as im always promoting gpg products(hwk box/cyclone/ufcv2/ustpro/z3x/cables),becoz of its quality..really im upset with these issues in hwk boxes!!!

thanks in advance
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Old 10-01-2009, 07:03   #2 (permalink)
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@ .::koolfriend4u::.

Please Send Back this HWKBOX to your Reseller,

Br,
Nadim
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Old 10-01-2009, 07:14   #3 (permalink)
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gpg hwk worst box evermade by gpg..10 box retuned to gpg ........
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Old 10-01-2009, 07:31   #4 (permalink)
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Quote:
Originally Posted by .:Nadim:. View Post
@ .::koolfriend4u::.

Please Send Back this HWKBOX to your Reseller,

Br,
Nadim

really i have to say BIG THANKS TO mr.nadim..

he worked for me a lot,wth remote access..greta work..

@ nadim..

as u tried with every possibl steps..me too tried wth all sources..but all efforst in vain..

has to send back those boxes..

thank thank thank thank thank,,u very much..
keep going this helping tendency..
great heart..
good luck
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Old 10-01-2009, 07:39   #5 (permalink)
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Quote:
Originally Posted by .:Nadim:. View Post
@ .::koolfriend4u::.

Please Send Back this HWKBOX to your Reseller,

Br,
Nadim

really i have to say BIG THANKS TO mr.nadim..

he worked for me a lot,wth remote access..greta work..

@ nadim..

as u tried with every possibl steps..me too tried wth all sources..but all efforst in vain..

has to send back those boxes..

thank thank thank thank thank,,u very much..
keep going this helping tendency..
great heart..
good luck

Last edited by .::koolfriend4u::.; 10-01-2009 at 07:41. Reason: sorry..for double post..server error
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Old 10-25-2009, 11:28   #6 (permalink)
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all gpg hwkbox have the same problem.it damage eeprom completly.now wich one is eeprom chicp and where can find this chip to replace?bcaz eeprom i try repair software but cont repair with any repair software.
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Old 10-25-2009, 13:50   #7 (permalink)
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you are right

-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- UFSx Device: UFS3 SarasSoft, USB S/N: xxxxxx
-- Reset Failed, Trying to Repair UFS ...
-- Boot: 62 CF
-- Target Id : 62 CF 0 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: Xx.x C0EEC8, ,
-- UFSx S/N : xxxxxxxxx
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TWISTER
-- HWK ID : xxxxxxxxxxx
-- HWK Status : 1, DL: 0
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