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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Martech products > Martech Phones / Modems Tools > MDM Service Tools

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Old 04-01-2010, 12:04   #1 (permalink)
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MDM V3.0.0.5 and Icon 210. PLEASE HELP

Yesterday I used version 3.0.0.5 to unlock an icon 210 stick for a customer and after that the dashboard disappeared.It is like MDM deactivated the virtual cd rom of the stick, but fortunately the customer can still access the internet because the drivers have already been installed.On another computer without driver and dashboard installed, when I insert the stick, windows tries to find the driver and fails and also explorer cannot see the virtual cd rom of the stick.
I had to download and install the software and the driver and the stick works again. My question now is if there is any command to reenable the flash virtual cd rom so that explorer can see the stick and install drivers and software automatically.
PS- Stick unlock though was succesful.
Thanks in advance
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Old 04-01-2010, 21:05   #2 (permalink)
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We will check this and correct in next update. Thanks for info.
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Old 04-01-2010, 21:08   #3 (permalink)
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Originally Posted by Tech mobil View Post
We will check this and correct in next update. Thanks for info.
Thank you for responding, but is there any command to reactivate the stick´s virtual cd rom?
I told the customer to go home and use his stick that way and come back after the easter holidays.
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Old 04-01-2010, 22:01   #4 (permalink)
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We will try to update ASAP
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Old 04-02-2010, 13:51   #5 (permalink)
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Originally Posted by Johnessen View Post
Thank you for responding, but is there any command to reactivate the stick´s virtual cd rom?
I told the customer to go home and use his stick that way and come back after the easter holidays.
There is new MDM 3.0.0.8 - you can restore this function.
If you will need drivers - it's on support area also.
regards
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Old 04-02-2010, 23:22   #6 (permalink)
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There is new MDM 3.0.0.8 - you can restore this function.
If you will need drivers - it's on support area also.
regards
Thank you once again, I gave the stick back to the customer since he can still use it like that and told him to come after the easter holidays. Hope to see the guy on tuesday, I will test it and post feedback.
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