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Old 06-24-2012, 13:59   #1 (permalink)
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Need Help

Dear Users And Product Managers I have a problem and need your attention from all of you.
I have a mobile MBD M8000 the customer came to me with the complaint that when i on mobile Bluetooth it starts searching and often restarts i decided to flash it then i took a same mobile but Model was not same i flashed with that file and set dead now when i tried to write its backup it connects well but when starting flashing it disconnected. I brought the same set with same model and keeps its backup but the set neither flash its own backup file nor read flash file...I am Much confused what to do.
Will any of you help me to solve this problem?
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Old 06-24-2012, 14:41   #2 (permalink)
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we need to see thr error log with screenshot
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Old 06-26-2012, 12:25   #3 (permalink)
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Respected Sir there is some problem while uploading through image shack that is why i am unable to upload the screen shorts.
Any other picture uploading web site........
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Old 06-26-2012, 13:11   #4 (permalink)
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Quote:
Originally Posted by Sheraz Saleem View Post
Respected Sir there is some problem while uploading through image shack that is why i am unable to upload the screen shorts.
Any other picture uploading web site........
daily we upload a lot of pic.here no problem with uploading
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Old 06-26-2012, 15:24   #5 (permalink)
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restor backup flash file than result.........
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Old 06-27-2012, 08:32   #6 (permalink)
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i did the same..

i re-flash it with its backup file but the mobile hang and restarts or show searching then restart i have requested the same flash file but none give me the exact flash file....
Waiting for your reply.....
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Old 06-27-2012, 08:40   #7 (permalink)
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nothing to worry, write backup file with speed 115200

and post result here...
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Old 06-27-2012, 11:41   #8 (permalink)
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Respected Sir I write the flash backup on 115200 rate but no result, when go on Bluetooth and on it it hang on Switching for a long period of time please tell me either it can be HARDWARE problem or Software Problem.....
Regards....
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Old 06-27-2012, 11:50   #9 (permalink)
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But your phone is alive with this baudrate,
M I Right ?????
and bluetooth fault may be in hardware also.....
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Old 06-27-2012, 11:59   #10 (permalink)
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Yes Sir the phone is alright and working fine but may be there will be some hardware problem but customer claim that the set is only 2 days old purely new.......
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