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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite


 
 
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Old 02-24-2008, 09:58   #1 (permalink)
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No box connected s/n:????-????


Hi!
I have big trouble! Help me plz!
Has Today started its my Cruiser - but he writes No box
connected Sn ????????? Installed driver,software...but don't
care writes No box connected Sn ???????
That to do?Help me Plz!
my box N-07211153
Write email Cruiser Team - but email back with message :maybe spam
 
Old 02-24-2008, 10:04   #2 (permalink)
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Try another USB and then check the dongle. Usaly, when people have this problem, the dongle is broken.
You can to buy a new one reader. The price is very cheap, around 2 USD.

regards,
Filip
 
Old 02-24-2008, 10:16   #3 (permalink)
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reinstall the driver and check if there is no other smartcard connected
 
Old 02-24-2008, 10:23   #4 (permalink)
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hi..
i face the same prob very often when i unplug it, just do the following
restart ur system with the dongle fixed in the usb...
just resolder the legs of the reader..

post result

regards

recallrules
 
Old 02-24-2008, 11:03   #5 (permalink)
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Please remove all smart card enabled boxes and dongles. Then just insert cruiser and start cruiser application. I think your problem will be solved. By the by, does your PC detects your cruiser dongle in device maneger?
 
Old 02-24-2008, 12:51   #6 (permalink)
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remove other egate vith usb -infinit, setoll, restart pc all is ok
 
Old 02-24-2008, 13:02   #7 (permalink)
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i was had a problem like yours..
because my JAF Pkey still plug at PC.
so..
after unplug that, problem Solve..
 
Old 02-24-2008, 13:04   #8 (permalink)
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remove UST PRO II

BR...
 
Old 02-24-2008, 15:34   #9 (permalink)
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Hi All!
did as you spoke.
-deleted driver and put on new and software too
-beside me two reader - original dongle and cruiser box and there and there same result
-no any dongle in system except cruiser
-i have 2 windows on my PC - 98 & Xp Pro - same result
-UFS,Multi-Box,JAF worked normal - in same USB port
 
Old 02-24-2008, 15:35   #10 (permalink)
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remove all smart card and connect cruiser
 
Old 02-24-2008, 16:08   #11 (permalink)
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F@ck! JAF PKEY not worked to....
Maybe trouble with BIOS parametres ? Set to default !
 
Old 02-24-2008, 19:28   #12 (permalink)
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maybe, format C:// could be useful

regards,
Filip
 
Old 02-24-2008, 21:13   #13 (permalink)
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try to use your dongle on another system
 
Old 03-29-2008, 14:02   #14 (permalink)
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Quote:
Originally Posted by nickjust View Post
Hi!
I have big trouble! Help me plz!
Has Today started its my Cruiser - but he writes No box
connected Sn ????????? Installed driver,software...but don't
care writes No box connected Sn ???????
That to do?Help me Plz!
my box N-07211153
Write email Cruiser Team - but email back with message :maybe spam
You go to folder cruiser at your computer select folder Cyberflex Access e-gate Drivers select sub folder uninstall select egateuninst and you must be do all uninstall about cruiser and after that install cruiser again
 
Old 03-29-2008, 17:45   #15 (permalink)
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@fone

do you see the date of last post?man you are very late but anyways, i can confirm that your solution is the best when you have such situation S/N ?????? just do like he says. i face that problem some months and then solve it like that after try many method without succeess. so that is 1000% solutio
 
 

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