Problem with sound when converting T230 to T290i - GSM-Forum

MG77 · 04-05-2005, 18:32

Anyone had problems with sound when converting T230 to T290i? Had one today but I did not have the time to test it. Now the customer is experiencing problem with no or very low sound. Will the T230 audio calibration file fix the the issue?

muppet · 04-05-2005, 19:49

I've done a few of these with no problems, so I don't think it's the conversion files that are at fault.

MG77 · 04-05-2005, 21:41

Ok, but will the T230 audio calibration do the job?

muppet · 04-06-2005, 07:15

Seeing as they're basically the same phone I can't see why not, but I can't say for certain as I'm not a SE hardware guru. Lead?

Make a full backup of the phone with Cruiser then try it, if something bad happens just flash the backup back to the phone. That's what I'd do in your situation anyway.

I can understand you want to give your customer a definate answer though...

MG77 · 04-06-2005, 08:39

Thanx for your advice!

MG77 · 04-06-2005, 10:04

Now that I have the phone in my hands I have tried to set the audio using the T230 file but the phone went quiet when making calls. I don't like the conversion files! The firmware was R4A014 before I tried to upgrade it. The problem was when making calls to the phone everything was working fine for 2-3 min and then the audio was set at minimum by itself.

In the servicemenu the phone registered a lot of error logs.

muppet · 04-06-2005, 10:22

Quote:

Originally Posted by MG77

Now that I have the phone in my hands I have tried to set the audio using the T230 file but the phone went quiet when making calls. I don't like the conversion files! The firmware was R4A014 before I tried to upgrade it. The problem was when making calls to the phone everything was working fine for 2-3 min and then the audio was set at minimum by itself.

In the servicemenu the phone registered a lot of error logs.

It goes quiet during a call? I'd say you have a hardware fault (something overheating or something, I'm no hardware guru)

The few phones I've had with audio problems have either been fixed (or not) by flashing .mdc fixes to them, I don't think the problem you're experiencing is going to be because of the conversion.

MG77 · 04-06-2005, 17:04

There is no HW fault because the phone works perfectly fine with T230 R4A014 and T230 GDFS decustomize. Obviously the conversion files are not working as intended for all T230.

sven.soltermann · 04-06-2005, 18:00

@MG77
Sorry for my question: In which service menu can I get error-logs?
I never heard something about an error log..

Sven

MG77 · 04-07-2005, 12:56

--> *
<-- <-- *
<-- *

sven.soltermann · 04-07-2005, 21:12

Hello,

This Menu I know... But where are the error logs?

Sven

MG77 · 04-08-2005, 07:32

In the SW menu, at the bottom.

04-05-2005, 18:32	#1 (permalink)
MG77 No Life Poster Join Date: Jul 2004 Posts: 1,191 Member: 72567 Status: Offline Thanks: 0 Thanked 8 Times in 6 Posts	Problem with sound when converting T230 to T290i Anyone had problems with sound when converting T230 to T290i? Had one today but I did not have the time to test it. Now the customer is experiencing problem with no or very low sound. Will the T230 audio calibration file fix the the issue?

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04-05-2005, 19:49	#2 (permalink)
muppet No Life Poster Join Date: Oct 2003 Location: Auckland, New Zealand Posts: 3,033 Member: 42570 Status: Offline Thanks: 4 Thanked 11 Times in 11 Posts	I've done a few of these with no problems, so I don't think it's the conversion files that are at fault.

04-05-2005, 21:41	#3 (permalink)
MG77 No Life Poster Join Date: Jul 2004 Posts: 1,191 Member: 72567 Status: Offline Thanks: 0 Thanked 8 Times in 6 Posts	Ok, but will the T230 audio calibration do the job?

04-06-2005, 07:15	#4 (permalink)
muppet No Life Poster Join Date: Oct 2003 Location: Auckland, New Zealand Posts: 3,033 Member: 42570 Status: Offline Thanks: 4 Thanked 11 Times in 11 Posts	Seeing as they're basically the same phone I can't see why not, but I can't say for certain as I'm not a SE hardware guru. Lead? Make a full backup of the phone with Cruiser then try it, if something bad happens just flash the backup back to the phone. That's what I'd do in your situation anyway. I can understand you want to give your customer a definate answer though...

04-06-2005, 08:39	#5 (permalink)
MG77 No Life Poster Join Date: Jul 2004 Posts: 1,191 Member: 72567 Status: Offline Thanks: 0 Thanked 8 Times in 6 Posts	Thanx for your advice!

04-06-2005, 10:04	#6 (permalink)
MG77 No Life Poster Join Date: Jul 2004 Posts: 1,191 Member: 72567 Status: Offline Thanks: 0 Thanked 8 Times in 6 Posts	Now that I have the phone in my hands I have tried to set the audio using the T230 file but the phone went quiet when making calls. I don't like the conversion files! The firmware was R4A014 before I tried to upgrade it. The problem was when making calls to the phone everything was working fine for 2-3 min and then the audio was set at minimum by itself. In the servicemenu the phone registered a lot of error logs.

04-06-2005, 17:04	#8 (permalink)
MG77 No Life Poster Join Date: Jul 2004 Posts: 1,191 Member: 72567 Status: Offline Thanks: 0 Thanked 8 Times in 6 Posts	There is no HW fault because the phone works perfectly fine with T230 R4A014 and T230 GDFS decustomize. Obviously the conversion files are not working as intended for all T230.

04-06-2005, 18:00	#9 (permalink)
sven.soltermann Freak Poster Join Date: Nov 2003 Location: 228 (Switzerland) :) Age: 23 Posts: 337 Member: 44110 Status: Offline Thanks: 0 Thanked 1 Time in 1 Post	@MG77 Sorry for my question: In which service menu can I get error-logs? I never heard something about an error log.. Sven

04-07-2005, 12:56	#10 (permalink)
MG77 No Life Poster Join Date: Jul 2004 Posts: 1,191 Member: 72567 Status: Offline Thanks: 0 Thanked 8 Times in 6 Posts	--> * <-- <-- * <-- *

04-07-2005, 21:12	#11 (permalink)
sven.soltermann Freak Poster Join Date: Nov 2003 Location: 228 (Switzerland) :) Age: 23 Posts: 337 Member: 44110 Status: Offline Thanks: 0 Thanked 1 Time in 1 Post	Hello, This Menu I know... But where are the error logs? Sven

04-08-2005, 07:32	#12 (permalink)
MG77 No Life Poster Join Date: Jul 2004 Posts: 1,191 Member: 72567 Status: Offline Thanks: 0 Thanked 8 Times in 6 Posts	In the SW menu, at the bottom.