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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite


 
 
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Old 01-09-2004, 16:23   #1 (permalink)
pig
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To SphereGSM


How long must we wait for this updated software that you said
is being beta tested ? you also said that support was down to the resellers ? then you should choose your resellers better!
as you can see from the forum members the resellers are only reselling and not helping with support! its no good making something then saying go to your reseller for support! like you and the resellers you are here to make money! so try helping people with support !! still waiting and waiting for new updated software!
 
Old 01-09-2004, 16:39   #2 (permalink)
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Hi,

calm down man! We still work hard on new Fighter version. It will take few more days.

It's not like this. Many resellers give good support to customer and some not. Everybody can choose his supplier.

We can't answer all questions of each customer. No producer of software/hardware that has x000 pcs sales can answer all questions of course directly.

You all here cry like small children about bad support bla bla bla. As i remember most of other products in gsm has no support at all or support is only few months and then is finished because device is cracked! We provide long-term support you start to cry about support again heh

Best Regards,

SphereGSM | [email protected] | ICQ: 38377906 | www.spheregsm.com
 
Old 01-10-2004, 01:18   #3 (permalink)
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Keep doing long-term support and you won't loose any customer as Mr DIV-pay-for-my-upgrade-and-kill-your-phone did.

I suppose most customers are like me, they prefer to pay high price and have a good support with non cracked SW and frequentfly updated.

WBR
 
Old 01-10-2004, 10:50   #4 (permalink)
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Quote:
Originally posted by vulco
Keep doing long-term support and you won't loose any customer as Mr DIV-pay-for-my-upgrade-and-kill-your-phone did.

I suppose most customers are like me, they prefer to pay high price and have a good support with non cracked SW and frequentfly updated.

WBR
Yeah. We keep doing long-term support. But you know sometimes i am getting crazy when i see such post like this pig's one

BTW today Fighter 2.55b will be released

Best Regards,

SphereGSM | [email protected] | ICQ: 38377906 | www.spheregsm.com
 
Old 01-10-2004, 16:02   #5 (permalink)
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2.55 b for beta? That's another internal beta or it's a official release ?
 
Old 01-11-2004, 08:41   #6 (permalink)
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Quote:

BTW today Fighter 2.55b will be released

by SphereGSM.

Why cannot we find this 2.55b in the support area ?
Was this a beta version or something else ?
 
Old 01-12-2004, 12:13   #7 (permalink)
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Quote:
Originally posted by isdnman
Why cannot we find this 2.55b in the support area ?
Was this a beta version or something else ?
Hi,

check support area now.

Best Regards,

SphereGSM | [email protected] | ICQ: 38377906 | www.spheregsm.com
 
Old 01-12-2004, 12:24   #8 (permalink)
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thanks for the quick response. Could we also have the P900/P908 language packs ,please ?
 
Old 01-12-2004, 21:57   #9 (permalink)
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Originally posted by isdnman
thanks for the quick response. Could we also have the P900/P908 language packs ,please ?
This week.

Best Regards,

SphereGSM | [email protected] | ICQ: 38377906 | www.spheregsm.com
 
Old 01-12-2004, 23:15   #10 (permalink)
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Be reasonable people. if Fighter was released and not properly tested there would be dead phones and people will be unhappy.

there are only so many hours in a day and Lead is doing his best to develop the software.

if Fighter 2.55b was released without proper testing and it killed 1-100+ of your brand new P900's or Z600 you wouldnt be happy. so instead of asking for quick updates ask for good updates like the ones provided

just my two pennys worth
 
Old 01-17-2004, 03:26   #11 (permalink)
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lol
if someone can code and use proper development environment no x-files type bugs will occur like you described above.
exceptions are always present, though.
 
Old 01-17-2004, 04:49   #12 (permalink)
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fighter has excellent support,,,,,,
always reliable software and for sure the most updated and best product for sony ericsson without doubt..

in fact it is some of the best software released in the gsm industry..

i think pigs comments are a little harsh,,, also why do you need reseller support ? fighter ftp is good, so is fighter forum....

sphere and lead work very hard on this.

congrats to them for such a good product.

br
 
 

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