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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite

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Old 08-18-2007, 16:14   #1 (permalink)
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W300i White screen Problem


Hi can anyone help me.

I have 1 w300, wont power up, wont charge battery.
I attach to cruiser and screen lights up white and I get following log from cruiser window:
[ --- Attach to Phone --- ]
Connecting via UC-10 Universal Cable...
Powering on the phone...
Baseband chip ID: 0x8040
Protocol version: 3.1
Baudrate = 460800Bd
Booting via ROM...
Terminating threads...
All threads terminated.

and white screen stays on. If I select recovery boot, white screen still comes on but cruiser still goes through all the motions and gives me Security RSA, and IMIE tabs......log..
[ --- Attach to Phone --- ]
Connecting via UC-10 Universal Cable...
Powering on the phone...
Baseband chip ID: 0x8040
Protocol version: 3.1
Baudrate = 460800Bd
Booting via ROM...
Trying CID49 recovery applet...
Sending applet prologue...
Sending applet body...
Time spent entering bootstrap: 1s
Initializing phone hardware...
Applet ID: 051005 1353 NPA4_CXC1326739_SEMC_CO...
Flash manufacturer: Intel
Flash ID: 0x897E
OTP Security Level: 1 (Retail)
OTP CID: 49
RSA protection is normal.
Phone hardware initialized OK

Any ideas how i can get into this to flash the phone to try and fix it ?
many thanks, mrmcox
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Old 08-18-2007, 16:38   #2 (permalink)
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Hi,

Also if I select "identify" from boot type in primary tab, the phone connects and gives me all the info. see log below.

[ --- Attach to Phone --- ]
Connecting via UC-10 Universal Cable...
Powering on the phone...
Baseband chip ID: 0x8040
Protocol version: 3.1
Baudrate = 115200Bd
Booting via ROM...
Trying SEMC ID applet...
Sending applet prologue...
Sending applet body...
Time spent entering bootstrap: 4s
Initializing phone hardware...
Applet ID: 070129 1112 NGUCXC125872_DB2010_PRO...
Flash manufacturer: Intel
Flash ID: 0x897E
OTP Security Level: 1 (Retail)
OTP CID: 49
Terminating threads...
All threads terminated.
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Old 08-18-2007, 18:25   #3 (permalink)
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Mmmmmmmmh .....
it seem to DAMAGED EROM AREA

at first try these
set baudrate to 115200
select manually w300
uncheck "display more infos"
use Fighter cable (Ftdi interface)

if same
try update with SUS ...

if still same problem , then hardware problem
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Old 08-18-2007, 18:39   #4 (permalink)
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Sorry for stupid question. You say use Fighter cable (Ftdi interface) Is the TMS 2 in 1 SE cable Ftdi interface ?

thanks, mrmcox
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Old 11-12-2007, 09:35   #5 (permalink)
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here is wat u got to do
1. uncheck "display more info"
2. manualy select w300i
3. unlock rsa
4. check "custemize fs" and flash file system first
5. finally flash firmware

this works for me and i hope it will work for u too
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