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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite


 
 
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Old 05-14-2006, 11:16   #1 (permalink)
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W550i CID49 - insert SIM


Hi,
I got a 'white screen'-W550i to repair.
Okay, this was without a problem possible and phone starts up now fine.
BUT the phone only accepts two of 12 tested SIMs. In most cases phone tells after switching on: Insert SIM or press Demo.
Only two SIMs work proper.

The tested SIMs are between 3 years and 1 month in usage, also there are old and quite new UMTS-SIMs tested.

At first I thought it might be a 'hidden' SIMlock, because the working SIMs are from the same operator, but two other SIMs from the same operator don't work.

I tried to unlock automaticly and by code, to relock and afterwards to unlock again, tried to use different firmware versions without any result.

Anyone knows about such a problem or maybe has a hint, how to solve this problem?

(BTW.: phone is actually converted from red to brown and with fw R4BA041.
Primary certificate CID: 49
Primary certificate color: Brown
Secondary certificate CID: 36
Secondary certificate color: Brown
Customization Europe2)
 
Old 05-14-2006, 12:53   #2 (permalink)
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save security zone and full gdfs than flash gdfs that is on the support cruiser than unlock or read codes if not rebuild new security zone than crc and unlock
 
Old 05-14-2006, 13:19   #3 (permalink)
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No need to unlock after flashing fullGDFS
BUT the result is the same as before:
Insert SIM card or to view demo of this phone first, press Demo.
 
Old 05-14-2006, 13:53   #4 (permalink)
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You have to unlock the phone after flashing full GDFS file.
 
Old 05-14-2006, 14:03   #5 (permalink)
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Here's my result:
0. attached W550i to cruiser
1. flashed fullGDFS w550i (from support-FTP)
2. used 'direct unlock' function
3. detached phone from cruiser, inserted SIM (which hasn'T been recognized so far) and switched on the phone
4. looked at the screen and read: Insert SIM card or to view a demo ... bla bla bla

Same as before.

~~~~~~~~~~~~~~~~~~~
Version 9.63 ready!
Connecting via UC-10 Universal Cable...
Powering on the phone...
Baseband chip ID: 0x8040
Protocol version: 3.1
Baudrate = 460800Bd
Sony Ericsson phone detected.
Phone CID: 49
Phone color: Brown
Flash certificate: A1_DB2010_49_BROWN
Trying Brown CID49 flash applet...
Sending applet prologue...
Sending applet body...
Time spent entering bootstrap: 1s
Initializing phone hardware...
Flash manufacturer: Intel
Flash ID: 0x890D
OTP Security Level: 1 (Retail)
OTP CID: 49
Sending applet...
Analyzing configuration...
Reading primary certificate...
Primary certificate CID: 49
Primary certificate color: Brown
Reading secondary certificate...
Secondary certificate CID: 36
Secondary certificate color: Brown
GDFS configuration found.
OSE configuration found.
TestProgram configuration not found.
Analysing GDFS...
Done.
RSA protection is normal.
Phone hardware initialized OK
Flash file: "W550i_FullGDFS_Brown49.cw55sw"
Waiting for flash file to load...
Reading phone RSA certificate...
Preparing to program flash...
Baudrate = 921600Bd
Analysing flash file...
Programming flash...
Time: 00:00:13
Flash process done.
Reading security zone...
Unlocking phone...
Recalculating CRCs...
Phonecode: 0000 (default)
Turning off phone...
Phone automatically detached.
~~~~~~~~~~~~~~~~~~~~~

Last edited by Tigerente; 05-14-2006 at 14:15.
 
Old 05-14-2006, 17:53   #6 (permalink)
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I'll prepare newer firmware. Let's pray it will help.
 
Old 05-14-2006, 17:59   #7 (permalink)
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u mean for InsertSim Probelm LEAD...
Is this Same Problem can happened to other phone as Well Like K750 or W800i and W900 and Same ????
 
Old 05-14-2006, 18:47   #8 (permalink)
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Quote:
Originally Posted by Lead
I'll prepare newer firmware. Let's pray it will help.
Just found out something strange:
I used a Rhode und Schwarz TestSIM GSM Phase2 and with this SIM inserted the phone also shows the :Insert SIM message.

Seems to be a hardware failure (maybe?) because a R&S-SIM should be accepted anytime and anywhere, right?
 
Old 05-15-2006, 00:16   #9 (permalink)
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I have same problem with a w600 insert sim or press to view a demo

NAFG
 
Old 05-15-2006, 06:44   #10 (permalink)
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Then for Sure its Hardware
 
Old 05-15-2006, 17:33   #11 (permalink)
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K750i insert simcard

I have the same problem, INSERT SIM CARD, K750i CID49
 
Old 05-16-2006, 14:55   #12 (permalink)
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Okay, maybe it's not a HW-problem, if there are some more people with this problem.
And maybe it IS a hidden lock because today I got a third SIM of the same provider and this card also works fine.
In my case the working SIM are from reseller debitel for E-Plus network.
First card is with an UMTS/3G contract, second card is regular contract (non-UMTS-3G-SIM) and third woring card is a prepaid SIM without contract.
Curious is that the Rhode&Schwarz Test-SIM isn't accepted, because this SIM should override all SIMlocks.

BTW: What is the difference between W550i R4CA004_Beta and W550i R4CA004 firmware?
 
Old 06-12-2006, 10:20   #13 (permalink)
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Good Works
.................................................. .................................................. ....
 
Old 07-10-2006, 07:13   #14 (permalink)
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i have a w600 same problem..
however when i checked the sim connector i realised that 1 pin is missing.
but some simcards still work.. weird...
 
Old 06-10-2008, 10:54   #15 (permalink)
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I Think Its Hardware Fault Check Its Hardware
 
 

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