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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cruiser Team Products > Cruiser Suite

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Old 01-11-2006, 17:57   #1 (permalink)
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Unhappy Why cruiser not support all phones ???

Hi , I purchased cruiser after going to their web site which mentioned cruiser as a complete and standalone software for all semc phones I have already purchased cruiser ,but when I go through this section the horror stories really unfold I would like to ask a few questions to cruiser team ,

1) do I need to purchase usb-smart(or vygis or hwk or some other solution) to unlock semc phone as mentioned in a few of the posts and if i have to whats the point of buying original cruiser because there are 10's of cracked softwares available on the net.

2) If cruiser is really better than most of the other solutions (cracked or legal) then why the horror stories on this forum about dead phones.

3) I paid 79 euros for a usb smart card and 6 cables to my local dealer for cruiser the cost of which would not exceed 5 euros in china. The reason i purchased cruiser was that i thought better to buy original software as i will be given the best and professional support by cruiser team.

4) Till date i have had no problems with cruiser support the downloads are pretty ok (although downloading limits of 10 files per day hurts). Not at all as bad as some people on the forum have faced.I would rate it as excellent.

5) I have had some amazing experiences with unlocking p910i,w608i,lg 8330,lg8130(all positive) and dont repent having spent money on buying original software that way not cheating the program developers of their rightful due. But please try to improve suppot because I am now very scared to use cruiser on certain models after reading some of the horror experiences posted here.

6) I think what you need here is some confidence building measures for your loyal customers.

B.R

gsmindia

p.s :- I have not killed a single phone till date (1 month since I purchased it) with cruiser. although a couple of phones did go unrepaired.
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Old 01-11-2006, 20:16   #2 (permalink)
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Just thought I'd say

Quote:
Originally Posted by gsmindia
2) If cruiser is really better than most of the other solutions (cracked or legal) then why the horror stories on this forum about dead phones.
These types of posts are everywhere and are not always the best way to judge a product...

The phones they refer to may be non-original ie: they were already tampered with or as most - using poor quality hardware (batteries) and badly maintained PC's...

Quote:
Originally Posted by gsmindia
p.s :- I have not killed a single phone till date (1 month since I purchased it) with cruiser. although a couple of phones did go unrepaired.
you said it yourself

What bugs me is people asking questions after breaking a punters £300 phone.

I've got a bag of spannes, shall I service your Porche!
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Old 01-11-2006, 20:25   #3 (permalink)
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pls dont post if u dont have to do something else

"The phones they refer to may be non-original ie: they were already tampered with or as most - using poor quality hardware (batteries) and badly maintained PC's..."

u all right man "badly maintained pcs "

b.r

gsmindia
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Old 01-11-2006, 20:47   #4 (permalink)
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1) I don't know, do you? Professional unlockers should always have more than 1 tool for a particular brand of phone, no matter what.

2) Bad TP, wrong voltage, faulty cables, people not knowing what they're doing. There are also some bugs in Cruiser. I read the other forums and they have just as many horror stories, especially when it comes to phones you have to unlock via TP. Most of them are the "no CID/color" type, which is always a hardware problem.

3) I bought a 12 pack of beer the other day, it would have only cost them $3 to make but I paid $20. You want something, you pay the money. I don't understand your point.

4) Yes, I've never had a problem either. Most people with problems are behind a proxy server (their ISP forces them through it) so that all downloads appear to come from the one IP (that of the proxy). If you have more than 1 Cruiser owner connected to that ISP, you have problems. It's a hassle, but at least you can ask your mate to download a file for you if you're desperate, it's much better than support not working.

5) What models are you scared to unlock and why? I have not had a single (major) problem with Cruiser, but I never do any unlocking via TP because I have seen how many people have busted their phone by getting it wrong. Anytime you're opening up the phone you take on a big risk, I think a lot of people blame the software when they might have really tried 6 different TP's and damaged the phone.

Now that's not to say I haven't found quite a few bugs in Cruiser, but none of them too major and none that have killed a phone. I've been lucky though, there's been a few of late it seems that have. As far as I know they've all been fixed in v7.15, along with the release of the J210 repair file.

6) I agree to some extent, but I also think that some people in the forum expect way to much hand holding. I think people would be well to go to the search box and read every post by Lead. There's a lot of good information in there that time and again I see people haven't read.

I realise this isn't the soothing answer from Cruiser Team you were hoping for...
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Old 01-12-2006, 04:39   #5 (permalink)
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No word to say - Cruiser is the BEST ericsson (SE) based tool and most COMPLETE solution in this moment. For sure the Cruiser price must be much more that 70 euro, but this is Cruser team policy ...

Quote:
Originally Posted by muppet
1) ...
release of the J210 repair file.
...
Hmm... have you success to revive some "half"-dead J210i - i can't - even with Cruiser or GTI/MT ARM based tool ? May be some hint?
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Old 01-12-2006, 09:32   #6 (permalink)
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Sorry I should have just pointed out it's been made available. I haven't tested it (no dead phones here!)

Lead posted that using the recovery file with the phone on a DSS might help it work properly...
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Old 01-12-2006, 10:05   #7 (permalink)
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i am using cruiser, usb smart, hwk, sonic and setool 3.
Cruiser is the BEST SONYERICSSON based tool and most COMPLETE solution in this moment.
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Old 01-12-2006, 13:17   #8 (permalink)
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Quote:
Originally Posted by muppet
6) I agree to some extent, but I also think that some people in the forum expect way to much ...
true indeed ......................
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Old 01-12-2006, 13:53   #9 (permalink)
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muppet as always gives great answers

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Old 01-12-2006, 13:57   #10 (permalink)
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HOROR STORIES ARE HERE TO STAY. NOT ONLY IN CRUISER BUT ALL OTHER TOOLS.

we got a customer today who flash a phone with low battery and even tried to power on the phone with an near empty battery.

its really scary how huge human studity can be.
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Old 01-12-2006, 14:38   #11 (permalink)
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Quote:
Originally Posted by CHUCK D
HOROR STORIES ARE HERE TO STAY. NOT ONLY IN CRUISER BUT ALL OTHER TOOLS.
we got a customer today who flash a phone with low battery and even tried to power on the phone with an near empty battery.
its really scary how huge human studity can be.
Didn't you mean stupidity ?
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Old 01-12-2006, 14:44   #12 (permalink)
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The point of the thread is to not to argue abt cruiser being good the point is that after paying money (even though 70euros is peanuts for some it is also a lot for some ) why do we end users end up as actually betatesters.

also as mentioned by some a 12 pack beer costs 20bucks although it costs 3 bucks to manufacture but if some body was givin the same stuff for free u would be an idiot to pay for it as said famousely " Its not about money honey"

Till date of all the original boxes i have ( i have never purchased a clone in my life ) i would rank smartclip as num 1 , just hope crusier can satisfy me the same.

Cruiser is also a good product , but it should try to be the best (and it can) as it has got a very good team of dedicated programmers working for it

b.r

gsmindia
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Old 01-12-2006, 16:42   #13 (permalink)
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Quote:
The point of the thread is to not to argue abt cruiser being good the point is that after paying money (even though 70euros is peanuts for some it is also a lot for some ) why do we end users end up as actually betatesters.
well, maybe because phones keep on changing & fast.


i guess if there is only 1 model of sony ericsson available in the market,

lets say, T100. i believe solution/gadgets/device use for this fon will be

perfect, whether its hardware or softwware


same goes to other brands. lets say for nokia, only 3310 is available,

i believe solution for this fon hardware/software is also perfect.


but, thats not the reality
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Old 01-13-2006, 07:43   #14 (permalink)
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What i see the problem is that if u compare smartclip and cruiser the diffrence is only in the support when I go to smartclip i see tons of manuals which are simple to use and easy to read now if cruiser were to do something really similar I guess they would really be no.1

also as someone already said cruiser is cheap and they have dropped prices and all that there is really no need to drop prices if the need is there it is to provide excellent support.

bcos at the end of the day we buy the product for the king of output it is giving not for the brand name.

b.r

gsmindia
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Old 01-13-2006, 09:00   #15 (permalink)
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You talk about Smart-Clip....But forget about MSS4... The Smart-Clip is very good device but the MSS Is first and complete solution for Moto phones... It's like Se Tool that dropped the price for Cruiser year ago when we get more simple and double-low price in SE Tool while. Cruiser 600 bucks => SE Tool 300 bucks. MSS4 600 bucks => Smart-Clip 300 bucks.
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