why does cruiser team not reply at emails? - GSM-Forum

sergioems · 12-20-2004, 13:54

i would like to know why this happen! if they don t reply when he ask to buy i imagine what happen after we buy?

anlog · 12-20-2004, 16:16

Quote:

Originally Posted by sergioems

i would like to know why this happen! if they don t reply when he ask to buy i imagine what happen after we buy?

What is your question?

If you want to purchase Cruiser, please do so through one of the resellers. If you have a general question, chances are it has already been answered here many times.

sergioems · 12-20-2004, 16:28

maybe not! is not a general question is a question that only cruiser can answer! and is that so hard to reply an email since i m interested in upgrade my fighter to cruiser?

and by the way the resseler near me is at spain and i send him several emails and no reply! do you need any more explanation from me? i dont like to post here if i not tryed all options!

anlog · 12-20-2004, 22:14

Quote:

Originally Posted by sergioems

maybe not! is not a general question is a question that only cruiser can answer! and is that so hard to reply an email since i m interested in upgrade my fighter to cruiser?

and by the way the resseler near me is at spain and i send him several emails and no reply! do you need any more explanation from me? i dont like to post here if i not tryed all options!

The team generally does not handle individual sales. Unless you are buying multiple copies of Cruiser, you really should go through a reseller. If your local reseller did not respond, try another. UnlockCellular in the USA is a great reseller, and they ship worldwide.

12-20-2004, 23:05

What kind of manager is Mizar when he can't offer his customers support when either the reseller responds the customer.
End-user shall allways have the BEST support.

muppet · 12-20-2004, 23:29

Quote:

Originally Posted by Araashs

What kind of manager is Mizar when he can't offer his customers support when either the reseller responds the customer.
End-user shall allways have the BEST support.

A very busy one at the moment.
What is the specific thing that needs answering that ONLY Mizar can answer?
This forum is currently the best place to get answers from if your reseller can't help you.

12-20-2004, 23:43

I guess activations and e.tc, something that some members dont want to mention in forum or other specific threads.

muppet · 12-21-2004, 00:21

Quote:

Originally Posted by Araashs

I guess activations and e.tc, something that some members dont want to mention in forum or other specific threads.

Resellers are able to handle activations, in fact all activation requests etc should be going through the person you bought Fighter/Cruiser from. I would also suggest your reseller is the right person for most other queries too.
Mizar talks to the resellers, the resellers talk to the end users. If Mizar handled all user questions and sales, I don't think he'd ever get time to sleep!

sergioems · 12-21-2004, 00:40

muppet i know that! i only put this because they reply at my first email and i have some question from what they pose and i reply and no reply back! do you understant now?
so let s not along this post no more! if they want they reply if not i forget this tool!

muppet · 12-21-2004, 00:58

Quote:

Originally Posted by sergioems

muppet i know that! i only put this because they reply at my first email and i have some question from what they pose and i reply and no reply back! do you understant now?
so let s not along this post no more! if they want they reply if not i forget this tool!

Please don't take offense at what I posted, it wasn't so much aimed at you as other people who might think emailing Mizar is better than emailing a reseller. I understand your situation. All I can say to you is that I know Mizar is very busy at the moment.

sergioems · 12-21-2004, 01:01

non taken! i understand all that you posted and i think you re correct in many ways but in this case i think i have a point! and by the way i wait for y reply for about 6 days! but lets close this topic i dont want to along any further!

and by the way go ahed Cruiser Team!

12-20-2004, 13:54	#1 (permalink)
sergioems No Life Poster Join Date: Feb 2002 Location: Portugal- Center of Europe Age: 42 Posts: 1,244 Member: 9502 Status: Offline Thanks Meter: 9	why does cruiser team not reply at emails? i would like to know why this happen! if they don t reply when he ask to buy i imagine what happen after we buy?

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12-20-2004, 16:28	#3 (permalink)
sergioems No Life Poster Join Date: Feb 2002 Location: Portugal- Center of Europe Age: 42 Posts: 1,244 Member: 9502 Status: Offline Thanks Meter: 9	maybe not! is not a general question is a question that only cruiser can answer! and is that so hard to reply an email since i m interested in upgrade my fighter to cruiser? and by the way the resseler near me is at spain and i send him several emails and no reply! do you need any more explanation from me? i dont like to post here if i not tryed all options!

12-20-2004, 23:05	#5 (permalink)
arash111 Guest Posts: n/a Member:	What kind of manager is Mizar when he can't offer his customers support when either the reseller responds the customer. End-user shall allways have the BEST support.

12-20-2004, 23:43	#7 (permalink)
arash111 Guest Posts: n/a Member:	I guess activations and e.tc, something that some members dont want to mention in forum or other specific threads.

12-21-2004, 00:40	#9 (permalink)
sergioems No Life Poster Join Date: Feb 2002 Location: Portugal- Center of Europe Age: 42 Posts: 1,244 Member: 9502 Status: Offline Thanks Meter: 9	muppet i know that! i only put this because they reply at my first email and i have some question from what they pose and i reply and no reply back! do you understant now? so let s not along this post no more! if they want they reply if not i forget this tool!

12-21-2004, 01:01	#11 (permalink)
sergioems No Life Poster Join Date: Feb 2002 Location: Portugal- Center of Europe Age: 42 Posts: 1,244 Member: 9502 Status: Offline Thanks Meter: 9	non taken! i understand all that you posted and i think you re correct in many ways but in this case i think i have a point! and by the way i wait for y reply for about 6 days! but lets close this topic i dont want to along any further! and by the way go ahed Cruiser Team!