z310a user lock
 

hi,

i need help removing user lock from a at&t z310a.

i connect it with cruiser, i only have option to flash nothing else.

anyway to reset this?

thanks in advance

Is not possible with Cruiser try an other tool

BR,
Tito Millo

what kind of other tool?

i have furious gold box and cruiser.

what is your program version in the phone?
 

if it z310a with cxc1250762 cingular al r7ab004 is not supported yet with cruiser or se tool?

Plz Use Setool Lite Software And Do Ur Job With Dcu Cab

Thanx

you mean user lock? or network lock?
if user lock, did you ever try to attach with identify? not with normal mode.
i think with identify mode, you can read user lock.

did you unlock your user lock z310a
 

hi bor did you unlock your phone and how i have same stituation here,,ty

yes the 4 digits user lock.

i tryed to do identify it doesn't show the code.

Thanks any other suggestions? there has to be way to factory default this phone.

use se tool
 

connect ur se tool and try to unlock user code with usb cablei did it ,,,work fine,,,you must have logs though