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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Kulankendi / Nano Support Section > Kulankendi Box / Dongle

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Old 07-09-2011, 14:59   #1 (permalink)
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help with kk box

Hello today i receieved my pc lbf

i really dont want to sound stupid but need advice

1. I make a sl3 log file using cyclone box
2. i connect kk box and enter imei
3. then i open log file , sha format ,text or bcl?
4. Dio i selct linear or random
5. do i select distributed work?

i tried and go this error can not continue without any platforms
this is all new to me
so please help me

thnks
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Old 07-09-2011, 15:36   #2 (permalink)
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select : format sha
select: linear
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Old 07-09-2011, 15:45   #3 (permalink)
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yes i do this but i have this error


error can not continue without any platforms

what am i doing wrong
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Old 07-09-2011, 16:19   #4 (permalink)
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u must doing some thing wrong oh check your pm i can help you by teamwiver
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Old 07-09-2011, 16:37   #5 (permalink)
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hi brother iam downloading team viewer


thanks
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Old 07-09-2011, 18:25   #6 (permalink)
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despite uninstalling and reinstalling

This kk dongle continues to say

cannot continue without any platforms


please can someone suggest or help
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Old 07-10-2011, 13:05   #7 (permalink)
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Anyone please help me a very nice person used team viewer and said it's windows problem but it's brand new installation of windows 7 ultimate Im stuck with a pc and kk dongle
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Old 07-11-2011, 08:03   #8 (permalink)
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Paste please some screen ... what wrong ?
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Old 07-12-2011, 10:22   #9 (permalink)
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i cant upload so i uploaded online heres the link
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Old 07-12-2011, 12:44   #10 (permalink)
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still no one knows why this error , my kk box works ok normally

Both ATi cards are installed and fiited correctly

any ideas
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Old 07-12-2011, 16:11   #11 (permalink)
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very embarassing , no one from support or kk team helped me


thanks 4 nothing
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Old 07-12-2011, 17:34   #12 (permalink)
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You no have problem here with kk product.
Check your PC or OS seting.
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Old 07-12-2011, 17:35   #13 (permalink)
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Here latest KK software update:
KKDongle Nokia SL3 Ver 3.07 Released ! [ 11.07.2011 ]

B R
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Old 07-12-2011, 18:22   #14 (permalink)
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same problem

i am going to return pc back to seller
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Old 09-26-2011, 17:12   #15 (permalink)
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Hi

Same problem.....
Please help me PM me what shall i do please or postyhere thanks
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