bb box stopped working yesterday help! [SOLVED] - GSM-Forum

callykeys · 12-16-2011, 13:06

hello my bb box has been working brillianty since i bought it 2 months ago yesterday was working fine at my home, took it with my laptop that i always use to my girlfriends house like i normally do and would not connect at at all.

it kept saying check connection yet internet is fast in both homes.

i ran sat tool diagnostics and its saying SERVER ACCOUNT (ERR)

and now on the bottom of screen it says unregistered or not configured

on the diagnostics it says certifcate is fine but tried to get another one to see if it changed but wont let me on the server full stop

its a prepaid bb box via fonefunshop so how can i have server account error?

i really need this tool working please

**The_Gorr** · 12-16-2011, 14:04

i think is server side problem, we checking this

br

<= The_Gorr =>

callykeys · 12-16-2011, 15:00

Quote:

Originally Posted by The_Gorr

i think is server side problem, we checking this

br

<= The_Gorr =>

thank you ive emailed you the box serial number

callykeys · 12-16-2011, 17:40

thanks all sorted now, my bb box is awesome again

12-16-2011, 13:06	#1 (permalink)
callykeys Major Poster Join Date: Oct 2011 Posts: 43 Member: 1668755 Status: Offline Sonork: raymond james Thanks: 10 Thanked 2 Times in 1 Post	bb box stopped working yesterday help! [SOLVED] hello my bb box has been working brillianty since i bought it 2 months ago yesterday was working fine at my home, took it with my laptop that i always use to my girlfriends house like i normally do and would not connect at at all. it kept saying check connection yet internet is fast in both homes. i ran sat tool diagnostics and its saying SERVER ACCOUNT (ERR) and now on the bottom of screen it says unregistered or not configured on the diagnostics it says certifcate is fine but tried to get another one to see if it changed but wont let me on the server full stop its a prepaid bb box via fonefunshop so how can i have server account error? i really need this tool working please

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12-16-2011, 14:04	#2 (permalink)
The_Gorr Product Manager Join Date: May 2005 Location: Tunisia Age: 35 Posts: 13,270 Member: 145648 Status: Offline Sonork: 100.100487 The_Gorr Thanks: 10,453 Thanked 21,620 Times in 3,338 Posts	i think is server side problem, we checking this br <= The_Gorr =>

12-16-2011, 17:40	#4 (permalink)
callykeys Major Poster Join Date: Oct 2011 Posts: 43 Member: 1668755 Status: Offline Sonork: raymond james Thanks: 10 Thanked 2 Times in 1 Post	thanks all sorted now, my bb box is awesome again