BB-Box team i need your assistance [ANSWERED] - GSM-Forum

Euan · 08-14-2010, 10:56

this is the first time was happened to me.

i alraedy installed BB-Box software, Active Sync, filled up my

user and password on BB-Sat and so on... when i started to use the software

by clicking "CONNECT" software start then disappear.

where do you think is the problem guys?

BR
Euan

y3kt · 08-14-2010, 13:27

In this case you can try, re-plug box to PC, change USB ports, change USB cable and last check your PC for spyware software or viruses. These are the main reasons for that behavior.
Luck!

Euan · 08-15-2010, 01:50

Quote:

Originally Posted by y3kt

In this case you can try, re-plug box to PC, change USB ports, change USB cable and last check your PC for spyware software or viruses. These are the main reasons for that behavior.
Luck!

Hi!

sad to say i already tried on my 3 PC desktop and and 1 laptop
samething, same problem. i think its not a PC software or spyware problem,
i think its a BB-Box software problem.
by the way i am trying to unlock BlackBerry 7290.

BR
Euan

**The_Gorr** · 08-15-2010, 02:45

read this post and use drivers inside to install ur bb box
Post here all unlocked phones using BB-Box

test and post result

br

<= The_Gorr =>

Euan · 08-15-2010, 03:33

Quote:

Originally Posted by The_Gorr

read this post and use drivers inside to install ur bb box
Post here all unlocked phones using BB-Box

test and post result

br

<= The_Gorr =>

Thank You sir, but nothings change even though i reinstalled the
usb driver from your link posted.
still when clicking the "CONNECT" button, BB-Box software
started to read IMEI etc... then BB-Box software disappear.

BR
Euan

**The_Gorr** · 08-15-2010, 04:10

did u try to install ur box in a clean computer just to check !!
did u also tested with 2 different phones !!

if yes, then read this No more support via msn messenger [please read] and join me tomorrow by sonork, will try to check ur problem remotly

br

<= The_Gorr =>

08-14-2010, 10:56	#1 (permalink)
Euan No Life Poster Join Date: Apr 2007 Location: United Harvard Paris Age: 22 Posts: 522 Member: 492345 Status: Offline Sonork: 100.1594007 Thanks: 377 Thanked 162 Times in 77 Posts	BB-Box team i need your assistance [ANSWERED] this is the first time was happened to me. i alraedy installed BB-Box software, Active Sync, filled up my user and password on BB-Sat and so on... when i started to use the software by clicking "CONNECT" software start then disappear. where do you think is the problem guys? BR Euan

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08-14-2010, 13:27	#2 (permalink)
y3kt Product Supporter Join Date: Feb 2006 Location: Club-Berry Age: 35 Posts: 1,890 Member: 238127 Status: Offline Sonork: 100.1574867 Thanks: 3,708 Thanked 3,456 Times in 577 Posts	In this case you can try, re-plug box to PC, change USB ports, change USB cable and last check your PC for spyware software or viruses. These are the main reasons for that behavior. Luck!

08-15-2010, 02:45	#4 (permalink)
The_Gorr Product Manager Join Date: May 2005 Location: Tunisia Age: 35 Posts: 13,260 Member: 145648 Status: Offline Sonork: 100.100487 The_Gorr Thanks: 10,452 Thanked 21,617 Times in 3,336 Posts	read this post and use drivers inside to install ur bb box Post here all unlocked phones using BB-Box test and post result br <= The_Gorr =>

08-15-2010, 04:10	#6 (permalink)
The_Gorr Product Manager Join Date: May 2005 Location: Tunisia Age: 35 Posts: 13,260 Member: 145648 Status: Offline Sonork: 100.100487 The_Gorr Thanks: 10,452 Thanked 21,617 Times in 3,336 Posts	did u try to install ur box in a clean computer just to check !! did u also tested with 2 different phones !! if yes, then read this No more support via msn messenger [please read] and join me tomorrow by sonork, will try to check ur problem remotly br <= The_Gorr =>