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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > 3GKey / BB-Box

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Old 05-11-2012, 20:20   #1 (permalink)
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cant install on windows 7 help plz [SOLVED]

bb-box can't install windows 7 3g key 126
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Old 05-11-2012, 21:14   #2 (permalink)
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what u mean by can't install ?????

post screen shot for let us understund u


Br
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Old 05-11-2012, 23:33   #3 (permalink)
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hello last problem i have requested the certificate and its been accepted, then used diag to see that no problems but everytime i try to open bb box keep getting error message telling me i need certificate, even though it clearly shows that i have the certificate on the diag

[IMG][/IMG]
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Old 05-12-2012, 11:12   #4 (permalink)
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i have same problem in the picture up
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Old 05-12-2012, 14:00   #5 (permalink)
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perhaps the gorr can give us our certificates and tell us where to put them because for some reason when we generate the certificate it is not being seen in the 3g/bb box application. SOFTWARE BUG! mine is a total new install after fresh windows install so there is no history of certificate
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Old 05-12-2012, 14:24   #6 (permalink)
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we checking this ...


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Old 05-12-2012, 18:54   #7 (permalink)
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use this trick until we fix in next update :

Go to you USER directory (in my computer is this)
C:\Users\wendigo\AppData\Roaming\

You will see a folder called "3G Key-Box"
Rename it this folder as "BB-Box"

Soft will run without any problem now.


Br
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Old 05-12-2012, 23:31   #8 (permalink)
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3GKey_BB-Box_Setup_v126R BUG FIX READY
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