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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > 3GKey / BB-Box

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Old 06-30-2012, 15:02   #1 (permalink)
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Ftdi error... [ANSWERED]

Hi all, i have some problems with this box, i want to unlock one HTC Wildfire S and i dont have communication with him... I give Diagnose and say Ftdi error...
Am new with this box, i have drivers in my comp but i dont know how i can pot the drivers properly in pc. Can someone advice me please?
Thanks a lot and best regards.

Cornelius.
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Old 06-30-2012, 15:15   #2 (permalink)
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I forgot, i have instal win 7 / 64b and blackberry module work as well, only htc for the moment not work...
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Old 07-01-2012, 00:09   #3 (permalink)
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if one phone work, then is not bb box problem
also wildfire s is not supported for unlock yet


Br
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Old 07-04-2012, 21:28   #4 (permalink)
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ok, thank you for answer, but i have an error...Ftdi error in diagnostic module....what is this error? the box not see now one htc desire normal...Cheers.
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Old 07-04-2012, 22:48   #5 (permalink)
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Ok, now i resolv the ftdi drivers, i cannot connect the htc with active-sync, not find the drivers this computer, for htc! I have some drivers from support bb-box, i try to put in and not work...how i can update this drivers, to see this phone my windows? in system file direct or how...? he drive me crazy this problem....please help me.
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Old 07-05-2012, 21:19   #6 (permalink)
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ur computer must detect phone and ask for drivers
if ur computer not detect phone then no box can detect ur phone

and always read what software ask u to do when u select any model


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