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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 3 > 3GKey / BB-Box

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Old 01-10-2012, 18:57   #1 (permalink)
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HTC Google G1 or nay htc whit android [ANSWERED]

Hi
I'm trying to unlock HTC Google G1, the bb-box detects the phone but after giving "Unlock" Failed Root I get: Kernel not supported.

You may solucioanr this problem? or you can not unlock this telofono with the bb-box?

Thanks for your help because until now and could not unlock any htc with android.
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Old 01-10-2012, 20:59   #2 (permalink)
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first of all always use auto detect button, if any model selected, mean phone supported, if no model selected, mean phone not supported.

later if u try unlock and get kernel not supported, this mean u need downgrade ur phone to other version for unlock

br


<= The_Gorr =>
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Old 01-11-2012, 01:14   #3 (permalink)
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Quote:
Originally Posted by The_Gorr View Post
first of all always use auto detect button, if any model selected, mean phone supported, if no model selected, mean phone not supported.

later if u try unlock and get kernel not supported, this mean u need downgrade ur phone to other version for unlock

br


<= The_Gorr =>
Ok thanks and how is the process to downgrade and htc android?
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Old 01-12-2012, 02:53   #4 (permalink)
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To downgrade / upgrade just download a firmware different from the one phone has. Depending on which package you download you will have to 1) flash from microsd or 2) use the installer and follow instructions.
Now try to find a firmware for your model.
Luck!
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Old 02-07-2012, 05:46   #5 (permalink)
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Quote:
Originally Posted by The_Gorr View Post
first of all always use auto detect button, if any model selected, mean phone supported, if no model selected, mean phone not supported.

later if u try unlock and get kernel not supported, this mean u need downgrade ur phone to other version for unlock

br


<= The_Gorr =>
is it possible for you to update so we dont need to downgrade our units
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