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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 3 > 3GKey / BB-Box

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Old 05-22-2011, 15:13   #1 (permalink)
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I Need Help with BB-BOX [ANSWERED]

In Friday I try to calculate blackberry
And I have error when I try to enter in bb box


ERROR: Key File Not Found
Please Start PolarSat
Click User Action
Click request box Certification

I do request to the box certification and still cannot enter in bb box program
please help me
thanks
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Old 05-23-2011, 12:55   #2 (permalink)
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anybody plz help me
what i need to do?
the software was reinstaled
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Old 05-23-2011, 13:08   #3 (permalink)
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You need to do exactly what software says, start PolarSat and enter the user name and password you used for register your box, after that request box certificate and the open BB-Box software again, all should be OK, if not tell us what info/error is giving you PolarSat when you request certificate.
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