Installing BB-box problem it closes... [SOLVED]

[repairshop1537]

I have done almost everything:
clean windows 7 install, and NO antivirus:

installed "BB-Box_Installer_v122_(XP_and_Win7).zip"
executing as administrator, everytime i open, it does close.
tried as well with " BB-Box_Installer_v123_(XP_and_Win7).zip"
still no luck....
everytime o open the program closes.

i started all over in another fresh installation of WINDOWS XP SP2.-
the same problem...
any clue ?

drivers are fine in both installations.

[The_Gorr]

this is mainly drivers problem

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<= The_Gorr =>

[repairshop1537]

Originally Posted by The_Gorr

this is mainly drivers problem

br


<= The_Gorr =>

I know is drivers problem. (I guess the PolarSat, has to be able to 'see' the box with
the right drivers,to allow register. )

I have tried with several different CLEAN (drivers) computers(just to be sure)
with Windows 7 and also Windows Xp.

I used first the drivers that come with the Installation package (the ones left on programdfiles/bb-box/

and both Hardware sets are ok (PolarBox FTDi 10/29/2010 2.8.2.0 & PolarBox Smart Card 5/9/2007 4.0.0.2 )



where are the RIGHT drivers?

[repairshop1537]

here are some screenshots, the Drivers are installed,
but the drivers that come with the INstallation package are wrong i guess.
anyone one can point where to download the "RIGHT" drivers?

i do not consider the questions ANSWERED. , thanks moderator.
but this is way everyone is asking the same QUESTION.

it is NOT answered in the FAQ section (like pointed out to other users) .
and the packages is arriving with the wrong Drivers, so
in some way we should fix this for the community,
ones i found the right ones, I will post it here .

cheers
ezequiel

[repairshop1537]

to fix the automatic close of Polar Sat .

remove DRIVERS of POLAR SMART CARD .

1- Device Manager, Polar, remove drivers on the Smart Card Item. (i also cliked the option to delete the driver-on win 7- )

2- Press refresh or Scan for New manager (or connect or disconnect the box ).


3- On windows 7, when it shows the right bottom icon that is having problem installing the new hardware, select the option to DOWNLOAD drivers from automatic update (not the ones in the program files/bb-box folder) .

4- Done, should work now.
please check the screenshoot, on how it should look like the device manager,
NOTE: you shouldnt see the ITEM under POLAR named Smart Card
ONLY the PolarBox FTDI

Now smart card, is an independent item, with generic windows drivers.