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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > POLAR Team Products > PolarBox 3 > 3GKey / BB-Box

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Old 09-21-2011, 01:07   #1 (permalink)
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Problem after Registration - HELP! [SOLVED]

When i click "Save Login Data" it just says:

Error. Cannot store account data. Check your BB-Box instalation

Help Please
 
Old 09-21-2011, 01:34   #2 (permalink)
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Quote:
Originally Posted by col_services View Post
When i click "Save Login Data" it just says:

Error. Cannot store account data. Check your BB-Box instalation

Help Please
Friend! You have anything wrong.Check Drivers in Device Manager
Use last Sat Software Version. Disable antivurus and Firewall Check
Internet Connection.
After this Try again. If you need I can Help you by TeamViewer.
You only need put you e-mail here.
Regards
Haicha
 
Old 09-21-2011, 01:45   #3 (permalink)
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Drivers are good, im using last Sat Software (1.3.3). Antivirus and firewall are disabled and my Internet Connection its working :S

Btw im an old user so i just re-registered
col_services@hotmail.com
 
Old 09-21-2011, 02:05   #4 (permalink)
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Originally Posted by col_services View Post
Drivers are good, im using last Sat Software (1.3.3). Antivirus and firewall are disabled and my Internet Connection its working :S

Btw im an old user so i just re-registered
col_services@hotmail.com
Sorry! Only one question! You make This:
BB-Box : UPDATE V1.2.2 Ready [05-09-2011]
[/SIZE]VERY IMPORTANT [/SIZE]

We modified server structure and serials internally.
With last update v1.2.2 is necesary that all users register his box again.

After this new register, all will be working as usual.
Please, for register box use BB-SAT tool (included in all updates of BB-BOX)



Regards
Haicha

Last edited by Haicha; 09-21-2011 at 02:14.
 
Old 09-21-2011, 02:23   #5 (permalink)
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Yes i did, otherwise i couldnt acces to the sat tool's menu
 
Old 09-21-2011, 02:36   #6 (permalink)
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Originally Posted by col_services View Post
Yes i did, otherwise i couldnt acces to the sat tool's menu
Ok Open you MSN and add my contact.
Regards
Haicha
 
Old 09-21-2011, 18:12   #7 (permalink)
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When i run the Diagnostic Tool it says everything is fine but the Port Settings (It says Wrning) I'm gonna try with the "Recover My Password" option
 
Old 09-21-2011, 18:56   #8 (permalink)
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Ok, it says they are gonna send me an email, but i never get it.. HELP! Anyone?
 
Old 09-21-2011, 19:04   #9 (permalink)
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Old 09-21-2011, 20:17   #10 (permalink)
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Problem Solved

Im using Win7
To solve this problem just run both, BB Sat and BB-Box as "Administrator"
 
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