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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3 > 3GKey / BB-Box


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Old 07-27-2011, 17:23   #1 (permalink)
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HTC Touch Pro 2 dead after unlock. [ANSWERED]


Hello everyone, yesterday i was unlocking an HTC Touch Pro 2 (Rhodium W-Verizon) with read codes and after the message "sending application" the phone died.

I can't access bootloader mode and nothing happens on screen, the device is only recognized as Qualcomm. It's bricked, any ideas on how to restore this phone? Please, anything you can think about will help me.

Supposely BB Box is safe cause it only reads the information: not true.

Thanks a lot.
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Old 07-27-2011, 18:35   #2 (permalink)
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Hi,

For sure BB-Box is safe box, and is very strange you killed phone with this process.
Btw, some users reported error in process (with this phone) and phone not died.

Are you sure you not tested selecting other model in list ? If you mix models or select wrong you can kill it, and last question, do you have SCREENSHOT or LOG ?

With best regards,
\W3nd|g0
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Old 07-27-2011, 18:45   #3 (permalink)
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Quote:
Originally Posted by wendigo View Post
Hi,

For sure BB-Box is safe box, and is very strange you killed phone with this process.
Btw, some users reported error in process (with this phone) and phone not died.

Are you sure you not tested selecting other model in list ? If you mix models or select wrong you can kill it, and last question, do you have SCREENSHOT or LOG ?

With best regards,
\W3nd|g0
Thanks a lot for your message. I did select the correct model and followed the instructions. I got an error message the first time, on second try phone died after the message "Sending application".

I don't have logs or screenshots. I guess the only solution for this is to replace the phone. Any other solution you can think of? JTAG?

Thanks again.
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Old 08-02-2011, 03:39   #4 (permalink)
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Please just check phonr bttery may be its not fully charged
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Old 08-12-2011, 14:49   #5 (permalink)
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Quote:
Originally Posted by nilan View Post
Please just check phonr bttery may be its not fully charged
Sorry, but is not a problem of battery, this model have a TOTALLY SAFE process, so the only way to kill this phone is selecting wrong model (by mistake).
There is other models that use BOOTLOADER, this process can kill phone if u use in a wrong model, but RODHIUM not have this process added.
So, there is no more explaining ...

With best regards,
\W3nd|g0
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