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Go Back   GSM-Forum > Product Support Sections > IMEI or online Server Products > Unlock King (Remote Unlock Server)


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Old 03-27-2015, 11:33   #1 (permalink)
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Server down waiting back online


Dear customers, friends

our website is down due to network issues we are trying to our best

to work on solution to get back website back to work

please bare with us this is not in our control its major problems

we trying best we have no exact eta when back we work non stop

please cooperate , apologise for problems

Regards

Unlockking.net
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Old 03-27-2015, 11:46   #2 (permalink)
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thanks for the updates
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Old 03-27-2015, 11:56   #3 (permalink)
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thanks for the information
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Old 03-27-2015, 14:08   #4 (permalink)
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Thanks, waiting solution
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Old 03-27-2015, 14:19   #5 (permalink)
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Thanks again for further updating us. We wait patiently
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Old 03-27-2015, 14:57   #6 (permalink)
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waitingggggggggggggggggggggggggggggggggg......
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Old 03-27-2015, 15:49   #7 (permalink)
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this is taking too long man.. its been down for 2 days now! I've customers waiting.
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Old 03-28-2015, 07:37   #8 (permalink)
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we are waiting dns update once its done we shall be back online
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Old 03-28-2015, 12:37   #9 (permalink)
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when will it be back
we are waiting pls do you best
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Old 03-28-2015, 12:52   #10 (permalink)
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Quote:
Originally Posted by jawad-austria View Post
when will it be back
we are waiting pls do you best
This is a quote on a previous post from Mr Azeem , they are work very hard to get the server back online , you can contact them im sure they will help you

Quote:
Originally Posted by Unlock King View Post
we are waiting for a dns updates once its done we back online
we are constant working with our host provider
customers can contact me via mail [email protected]
for alternate solutions for processing new orders

Last edited by MaritimeMobile; 03-28-2015 at 13:02.
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Old 04-01-2015, 05:55   #11 (permalink)
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Quote:
Originally Posted by Unlock King View Post
we are waiting dns update once its done we shall be back online
The website is online for me but the orders have some kind of trouble everythign is taking too much time I'm waiting for a checkmend for over 24hrs now

also an LG order
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Old 04-01-2015, 06:04   #12 (permalink)
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Quote:
Originally Posted by LastDeuS View Post
The website is online for me but the orders have some kind of trouble everythign is taking too much time I'm waiting for a checkmend for over 24hrs now

also an LG order
you cant order anymore on the .net site, orders dont go through, they have a new domain, email them for details.
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Old 04-01-2015, 06:22   #13 (permalink)
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please email support at [email protected] with username support will be glad to help you with problems and give you a workable solution and to also migrate account, put migrate account as subject for email , patients well they provide us with new tools faster service and better support , all will pay off in the end
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Old 04-01-2015, 07:19   #14 (permalink)
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Before another moderator says email: ...... , I want to tell people what I have been experiencing and ask what they have to say. I have emailed that email, and the other one, and opened a ticket and no email has been answered except an email about migrating my account. No concern whatsoever about the actual IMEI's that I currently have pending, or what I am actually emailing to complain about. Just info on how to change to your new site.

Ive just received 3 negative feedbacks in a row on ebay, so you would imagine how pissed I am. You have not responded to any of my emails, and you have not even processed my 3 IMEI's WHICH ARE 6 DAYS OLD!!!!!!


I am closing my account with you and finding a different supplier. This level of unprofessionalism is ridiculous, and I guarantee you , I am not the only customer you will be losing today.

You decided to upgrade your servers, which was your choice, but you had no thought whatsoever as to how long it would take and how it would have affected your customers. Your system was perfectly fine the way it was, it worked, and it ran smoothly. In 6 days, you managed to literally **** everything up, and completely ruin your reputation. Who takes down a perfectly working site, puts all their customers waiting, with 0 customer support, and then doesnt even fix their problems once their new site is online?!!

I have done well over $15,000 USD in unlocks with you just in the past year alone , and the least you could have done was actually answer my emails or my ticket. All you did was switch the IMEI's from waiting to processing.

In the past when I have had unlock codes not work, and I supplied you with a video, and you never refunded me, I looked over it because you sent codes on time, your payments were processed automatically. So it was a loss I was willing to take for the service I received. But this drew the line. You made promises as to it being fixed 5 different times, and none of which have been kept.

I ordered 8 IMEI's with a different supplier today for the exact same service and all of them came back already, meaning that it is not the server, you are literally just not processing my codes.

You can say whatever you want, but the level of anger I have right now is unreal. Ive kept a perfect feedback rating for 3 years , and in a week because of you, uve managed to mess it up.

You have yourself a nice day……
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Old 04-01-2015, 17:41   #15 (permalink)
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Quote:
Originally Posted by spiderk100 View Post
Before another moderator says email: ...... , I want to tell people what I have been experiencing and ask what they have to say. I have emailed that email, and the other one, and opened a ticket and no email has been answered except an email about migrating my account. No concern whatsoever about the actual IMEI's that I currently have pending, or what I am actually emailing to complain about. Just info on how to change to your new site.

Ive just received 3 negative feedbacks in a row on ebay, so you would imagine how pissed I am. You have not responded to any of my emails, and you have not even processed my 3 IMEI's WHICH ARE 6 DAYS OLD!!!!!!


I am closing my account with you and finding a different supplier. This level of unprofessionalism is ridiculous, and I guarantee you , I am not the only customer you will be losing today.

You decided to upgrade your servers, which was your choice, but you had no thought whatsoever as to how long it would take and how it would have affected your customers. Your system was perfectly fine the way it was, it worked, and it ran smoothly. In 6 days, you managed to literally **** everything up, and completely ruin your reputation. Who takes down a perfectly working site, puts all their customers waiting, with 0 customer support, and then doesnt even fix their problems once their new site is online?!!

I have done well over $15,000 USD in unlocks with you just in the past year alone , and the least you could have done was actually answer my emails or my ticket. All you did was switch the IMEI's from waiting to processing.

In the past when I have had unlock codes not work, and I supplied you with a video, and you never refunded me, I looked over it because you sent codes on time, your payments were processed automatically. So it was a loss I was willing to take for the service I received. But this drew the line. You made promises as to it being fixed 5 different times, and none of which have been kept.

I ordered 8 IMEI's with a different supplier today for the exact same service and all of them came back already, meaning that it is not the server, you are literally just not processing my codes.

You can say whatever you want, but the level of anger I have right now is unreal. Ive kept a perfect feedback rating for 3 years , and in a week because of you, uve managed to mess it up.

You have yourself a nice day……
in all fairness ive used a bunch of diff suppliers and they are all the same. The only difference being unlockking has some of the worst customer service where as some of the other guys will respond faster..but that doesn't mean they will resolve your problem, they will just respond faster and say "we cant cancel the order" or "its delayed".

But the flip side is king has some of the best prices.

with that said, the reason his site went down is because he had to take the upgrade for the unlock script. I use the same one, as does 90% of every supplier you will use. The script is a piece of **** and every time a new version comes out you have to pray to *** that nothing will screw up when you take the upgrade..because if it does, the support for the script is so bad that you can be down for days. Every site i use who took the upgrade went down for at LEAST 1 day..dont believe the stuff about adding new services, adding better support, blah blah, im 100% sure the reason the site went down is because the upgrade messed up.

I used to sell on ebay about 7 years ago, your account will get banned sooner or later, dont rely on it. Ride it while you can.
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