[F.A.Q] Frequently Asked Questions

[Alim Hape]

Q. Which MEP's are supported by MXKEY BlackBerry Module?

A. Below is a list of MEP's supported.

Server Updated: active MEP2-MEP6 code added.

List of Available 221 MEP in the database server (21/09/2010):

1 MEP-04103-001
2 MEP-04103-002
3 MEP-04103-004
4 MEP-04104-003
5 MEP-04104-004
6 MEP-04104-005
7 MEP-04104-006
8 MEP-04104-007
9 MEP-04546-001
10 MEP-04598-003
11 MEP-04598-004
12 MEP-04598-005
13 MEP-04626-001
14 MEP-04626-002
15 MEP-04938-001
16 MEP-04938-002
17 MEP-05277-001
18 MEP-05277-002
19 MEP-05277-004
20 MEP-05277-005
21 MEP-06041-001
22 MEP-06041-003
23 MEP-06041-004
24 MEP-06041-005
25 MEP-06041-006
26 MEP-06041-007
27 MEP-06041-008
28 MEP-06041-009
29 MEP-06068-001
30 MEP-06068-002
31 MEP-06259-002
32 MEP-06259-003
33 MEP-06423-001
34 MEP-06424-001
35 MEP-06424-002
36 MEP-06529-001
37 MEP-06529-002
38 MEP-06530-001
39 MEP-06530-002
40 MEP-06810-002
41 MEP-06811-003
42 MEP-06812-001
43 MEP-06812-003
44 MEP-06813-001
45 MEP-06813-002
46 MEP-06814-001
47 MEP-06814-002
48 MEP-06814-004
49 MEP-06849-001
50 MEP-06849-002
51 MEP-06893-001
52 MEP-06899-001
53 MEP-06899-002
54 MEP-07321-002
55 MEP-07484-001
56 MEP-07484-002
57 MEP-07484-003
58 MEP-07484-004
59 MEP-07484-005
60 MEP-07484-006
61 MEP-07484-007
62 MEP-07705-002
63 MEP-07705-003
64 MEP-07722-001
65 MEP-07722-002
66 MEP-07722-003
67 MEP-07723-001
68 MEP-07723-003
69 MEP-07723-004
70 MEP-07723-005
71 MEP-07754-001
72 MEP-08209-001
73 MEP-08209-002
74 MEP-08209-003
75 MEP-08318-001
76 MEP-08395-001
77 MEP-08448-001
78 MEP-08448-002
79 MEP-08589-001
80 MEP-08881-001
81 MEP-08882-001
82 MEP-08918-001
83 MEP-09004-001
84 MEP-09070-001
85 MEP-09149-001
86 MEP-09292-001
87 MEP-09292-002
88 MEP-09292-003
89 MEP-09292-004
90 MEP-09293-001
91 MEP-09625-001
92 MEP-09667-001
93 MEP-09690-001
94 MEP-09747-001
95 MEP-09783-002
96 MEP-09783-003
97 MEP-09821-001
98 MEP-09821-002
99 MEP-09917-001
100 MEP-09938-001
101 MEP-10073-001
102 MEP-10129-001
103 MEP-10129-002
104 MEP-10129-003
105 MEP-10129-004
106 MEP-10129-005
107 MEP-11016-001
108 MEP-11139-001
109 MEP-11139-002
110 MEP-11139-003
111 MEP-11139-004
112 MEP-11139-005
113 MEP-11139-006
114 MEP-11246-001
115 MEP-11246-002
116 MEP-11414-001
117 MEP-11414-002
118 MEP-11534-002
119 MEP-11534-004
120 MEP-11534-005
121 MEP-11534-006
122 MEP-11534-007
123 MEP-11534-008
124 MEP-12186-001
125 MEP-12209-003
126 MEP-12209-004
127 MEP-12209-006
128 MEP-12209-007
129 MEP-12209-008
130 MEP-12488-001
131 MEP-12565-001
132 MEP-12579-001
133 MEP-12579-002
134 MEP-12599-003
135 MEP-12622-002
136 MEP-12907-002
137 MEP-12978-001
138 MEP-12980-001
139 MEP-12980-002
140 MEP-13188-001
141 MEP-13188-002
142 MEP-13188-006
143 MEP-13188-007
144 MEP-13188-008
145 MEP-13188-010
146 MEP-13710-001
147 MEP-13928-001
148 MEP-13928-002
149 MEP-13988-001
150 MEP-13990-001
151 MEP-14052-001
152 MEP-14052-002
153 MEP-14074-001
154 MEP-14074-002
155 MEP-14074-003
156 MEP-14150-001
157 MEP-14260-001
158 MEP-14260-002
159 MEP-14896-001
160 MEP-14896-002
161 MEP-14896-003
162 MEP-14896-004
163 MEP-14896-005
164 MEP-15159-001
165 MEP-15159-002
166 MEP-15326-001
167 MEP-15326-002
168 MEP-15343-001
169 MEP-16272-002
170 MEP-16272-003
171 MEP-16272-005
172 MEP-16352-001
173 MEP-16419-001
174 MEP-16472-001
175 MEP-16826-001
176 MEP-17232-001
177 MEP-17490-001
178 MEP-17568-002
179 MEP-18601-001
180 MEP-18637-001
181 MEP-19322-003
182 MEP-19877-001
183 MEP-20099-002
184 MEP-20099-004
185 MEP-20099-009
186 MEP-20166-001
187 MEP-20454-001
188 MEP-20669-001
189 MEP-21545-001
190 MEP-22793-001
191 MEP-23361-001
192 MEP-24124-001
193 MEP-24409-002
194 MEP-24660-001
195 MEP-24667-001
196 MEP-24723-001
197 MEP-24723-002
198 MEP-26594-001
199 MEP-26900-003
200 MEP-27488-001
201 MEP-27501-003
202 MEP-28240-002
203 MEP-28364-001
204 MEP-28555-001
205 MEP-29318-001

8 New BLACKBERRY MEP's added 19 September 2010:

206 MEP-06041-010
207 MEP-06812-004
208 MEP-06814-005
209 MEP-07723-006
210 MEP-07723-007
211 MEP-09292-005
212 MEP-09821-003
213 MEP-21878-001


5 New BLACKBERRY MEP's added 20 September 2010:

214 MEP-24667-002
215 MEP-29080-002
216 MEP-30218-001
217 MEP-30218-002
218 MEP-30638-001


3 new BLACKBERRY MEP's added 21 September 2010:

219 MEP-30669-001
220 MEP-31845-001
221 MEP-33006-002


BR.
ALIM

[Andra]

Q. I get the an error message when trying to read the code from my BlackBerry as below:

SCAN INFO

Bootrom info: 
Version: 5.2.23.1
Hardware ID: 0x84000D03 (RIM 8100 Series Colour GPRS Handheld)
Build: Jul 13 2006 10:27:56 (nparthiban)
OS info: 
Version: 2.3.0.83
Hardware ID: 0x84000D03 (RIM 8100 Series Colour GPRS Handheld)
Build: Aug 20 2007 13:57:49 (SCM)
Product info: 

IMEI: 
MEP: 
ERROR: something went wrong while receiving packet from server!

How do I fix this?



A.
Do SCAN to enable fields.


Type Manually IMEI + MEP
Be very carefully when doing manual input, MEP format should be: MEP-XXXXX-XXX

do Calc CODE
u will get Unlock CODE if MEP supported.



br,

[Gultek]

Q. How do I manually calculate unlock codes for BlackBerry with just the IMEI & MEP?

A. Below is a step-by-step guide:

1. Open 'mobileEx' software
2. Click on Options tab
3. Click on Connect
4. Double click where it says 'BlackBerry Tool'
5. Click on the 'Scan Device' button and all the fields will become enabled
6. Type in the required IMEI
7. Type in the MEP in 'MEP' field like so; MEP-XXXX-XXX
8. Click on 'Calc Code'
9. Wait a few seconds for your code to appear onscreen

Note: internet connection required.

[GsmEasy]

Q. How do I enter the MEP unlock code to my BlackBerry phone?

A. Below are step-by-step instructions (follow the guide best suited for your model).

BlackBerry Curve, 8300, 8310, 8320, 8800, 8820, 8900, Bold 9000

1. Insert a non accepted SIM card into the phone and switch it on
2. Turn off the wireless connections by going to the main Menu -> go to 'Manage Connections' -> select 'Turn all connections off'
3. Go back to the main Menu
4. Go to Options
5. Go to Advanced Options
6. Go to SIM Card
7. Type: mepd (you will not see text appear on screen while typing)
8. Type: mep then press the ALT button and number 2 key (so that you get: mep2) (you will not see the text appear on screen while typing)
9. It will say "Enter Network MEP Code, then type in the unlock code, and press in the trackball to confirm
10. Phone will say "Code accepted"
11. Switch the phone off and back on again
12. Turn the wireless connections back on by going to the main Menu -> go to 'Manage Connections' -> select 'Restore connections'
13. You will see at the top of your screen the message "Searching..."
14. After 5-10 seconds your network signal will appear
15. Press the back button until you get to the main screen
16. Your phone is now unlocked and ready to make and receive calls

Here is a video tutorial on how to enter the unlock code to your phone: http://www.youtube.com/watch?v=a8YMf3o6rSk


BlackBerry Storm 9500

AS ITS A TOUCH SCREEN PHONE PLEASE TYPE CAREFULLY!

1. Insert a non accepted SIM card into the phone and switch it on
2. Turn off the wireless connections by going to the main Menu -> scroll down to Manage Connections -> click on 'Turn all connections off'
3. Go to Options
4. Select Advanced Options
5. Select SIM Card
6. Press the Menu button and select 'Show Keyboard'
7. Type: meppd (you will not be able to see this on screen while typing it in)
8. A lock menu will show
9. Type: mepp2 -- to get the number 2, press the numbers key and all numbers will show up (you will not be able to see this on screen while typing it in)
10. Now it will say "Enter Network MEP Code"
11. Enter the unlock code, and press the enter key
12. The phone will display "Code accepted."
13. Switch your phone off then back on again
14. Turn the wireless connections back on by going to the main Menu -> go to 'Manage Connections' -> click on 'Restore connections'
15. You will see at the top of your screen the message "Searching..."
16. After 5-10 seconds your network signal will appear
17. Press the back button until you get to the main screen
18. Your phone is now unlocked and ready to make and receive calls

Here is a video tutorial on how to enter the unlock code to your phone: http://www.youtube.com/watch?v=l0fWf5UoF6E


BlackBerry 8700

Go to the Menu -> Options -> Advanced Options -> Sim card press select, while holding the Shift key (bottom right corner CAPS), type mepd. You should now see the five locking categories listed, while holding the alt key, type mep2. Release the alt key. You are now prompted to enter the Network MEP code. Enter the code, enter Return/Enter, the device should then be unlocked.


BlackBerry 8800

***** You must have a SIM card in your phone to complete these steps (Can be active or inactive) *****

1 - Go to settings menu => and then Options
2 - Select Advanced options => and then Sim card
3 - Type MEPD using your Blackberry keyboard (NOTE: You will not see any text appear on the screen while typing MEPD)
4 - Hold the ALT Key while typing in MEPE on your Blackberry keyboard (NOTE: You will not see any text appear on the screen while typing MEPD)
5 - You should be presented with a prompt "Enter Network MEP Code". Type in the 16 digit unlock code and press in the track wheel / jog dial to confirm
6 - Your phone is now unlocked


BlackBerry 8100 Pearl

1. Go to Menu, then Options then Advanced Options then Sim Card
2. In the SIM Card menu, hold down the shift (it has # on it known as the CAP key) (right of the zero key) and press meppd
3. You will see the unlocking level screen (Network, Network Subset, Service Provider, Corporate). The Network lock will say Active, meaning its locked
4. Now hold the ALT key (key with arrow going up and down) and type mepp2
5. A window will appear on screen showing "Enter Network MEP code (255 left)"
5. Now enter the unlock code and press in the trackball
6. It will say "Code accepted"
7. The unlocking level screen will say "Network Disabled"
8. Now restart your phone, and your ready to go


BlackBerry 8100 (Vodafone Australia)

PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE YOU ATTEMPT ANY UNLOCK PROCESS

This procedure unlocks the handset from being network restricted from only using SIM cards from Vodafone Australia. In case of difficulties, please refer to the FAQ listed below

1. Take note of the unlocking code shown above
2. Insert a Non-Vodafone Australia working SIM card.
3. Ensure the phone is charged and then switch the phone on.
4. Optional Step: If the SIM card has a PIN, enter your PIN number. (See FAQ below)
5. The phone will then display a message. The most common is “Invalid SIM card”. (Different message? See FAQ below)
6. Select “Turn Wireless Off”
7. Select “Settings” Menu , then go to Advanced Options > SIM Card
8. Type alt-MEPT by holding the ALT-key and typing the letters MEPT with multitap i.e. type hold ALT, type {M}{ER}{OP}{OP}{TY}
9. When prompted with “Enter Network MEP code (255 left)” on the screen, enter the 16-digit network unlock code provided for your phone, then press Enter.
10. Reset the phone by pulling the battery
11. Switch the phone on and the handset will be unlocked automatically. This will be confirmed if you can make and receive calls with the Non-Vodafone Australia SIM card. (You will need reception and phone credit with the different network provider)

Please Note:
If the unlocking code is entered incorrectly the next attempt to unlock the device will be delayed for 10 seconds increments. The number of unlocking attempts is limited to 255 tries only. When 255 attempts is reached the phone will be permanently blocked.

To unblock the phone, it must be taken to a RIM service centre. No outgoing calls including emergency call is possible when the phone is blocked.

FAQ:

Question: My phone asks to enter a PIN number

Answer: For SIM cards with PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone. This is not a handset unlocking difficulty.

Question: My handset displays a different message then what is shown in this procedure when I insert a Non Vodafone Australia SIM card.

Answer: The most common message the phone will display is “Invalid SIM card”. Because each handset may have a different variation in software there is no common message. If your handset displays a different message it is recommended to move onto the next step. Note: Faulty SIM Cards - The handset may also display messages indicating the SIM you are using to unlock the handset is faulty, it could display “Insert SIM” “Bad Card”, “Card Error” or “Card Rejected”, confirm the SIM card is inserted correctly – Gold area downwards and the cut of the corner matches correctly. You will need a working Non Vodafone SIM card to unlock the handset, Vodafone can not assists with other networks faulty SIMs.


All other BlackBerry models

1 - Using the menu go to Settings Menu -> SIM card pressselect.
2 - While holding the SHIFT key, type mepd
3 - You should now see the five locking categories listed.
4 - While holding the SHIFT KEY, type mep2.
5 - Release the shift key.
6 - You are now prompted to enter the Network MEP code (it will also state how many attempts left)
7 - Enter the code
8 - Enter Return/Enter
9 - The device should then be unlocked


Br.
GsmEasy

[Gultek]

Q. MXKEY BlackBerry software is not able to read the MEP from my phone, is there an alternative?

OR;

Q. I would like to start selling BlackBerry unlock codes, is there a way my customers will be able to read MEP info from their phone?

A. Below is a guide on how to read the IMEI & MEP from a BlackBerry phone.

For Windows XP / Vista users:

1. Download and install the BlackBerry Desktop Manager (if you haven't already got it) on your PC: download here
2. Download and install Microsoft NET Framework 2.0: download here
3. Download and install Berry Logger: download here
4. Open the program 'Berry Logger'
5. Connect your Blackberry phone (switched on) to your PC with a USB cable
6. Click the 'Get info' button on the 'BB Info reader'
7. Information of your phone (IMEI & MEP) will be read by the program and shown in the window

For Macintosh users:

1. Download and install Blackberry Logger
2. Connect your Blackberry phone (switched on) to your Mac with a USB cable
3. Open the 'Blackberry Logger' application
4. Click on the 'Read handset info' button
5. Information of your phone (IMEI & MEP) will be read by the program and shown in the window

[Gultek]

Q. How can I find my phone's MEP without having to physically connect it to a program?

A. Follow the step-by-step guide below:

1. On your BlackBerry home screen type: ALT+Shift+H
2. You will come to the "Help Me!" screen
3. Run the MXKEY BlackBerry Module and go to the 'Engineering Calc' tab
4. Fill in the info shown on your phone into the calc (Device PIN, App Version, Uptime, Key Duration - select 1 day)
5. Click on the Calc button
6. A code will appear
7. Type this code in CAREFULLY to your BlackBerry (you will not be able to see what you're typing onscreen). E.g. To type C8, you would press on your phone the key c and then ALT+x
8. As soon as you've entered all 8 characters of the code you will see the 'Engineering Screen Contents' menu
9. Scroll down to 'OS Engineering Screens' and select it
10. Scroll to 'Device Info' and select it
11. Scroll to the bottom and you will see your phone's MEP info

Note: when typing in your phone's info to the calc, for the 'App Version' include spaces and brackets. For 'Uptime', enter the numbers only, not 'secs'.

[Gultek]

Q. Can I flash BlackBerry phones with MXKEY?
A. No.

Q. Can I remove the security code/password from BlackBerry phones with MXKEY?
A. No.

Q. Can MXKEY fix code counter block (0) on BlackBerry phones?
A. No.

Q. Can MXKEY read/calculate all MEP locks?
A. Yes, it reads:

• MEP2 (Network)
• MEP3 (Network Subset)
• MEP4 (Service Provider)
• MEP5 (Corporate)

Q. I get the following message, how do I solve this problem?

IMEI: 357646003516399
MEP: 07484-004
SERVER->Served by MXKEY - BLADE X at host4, agent version 1.1 revision 0.3
SERVER: could not calculate MEP code for this phone!
reason: invalid mep name, should be [MEP-XXXXX-XXX] !
MEP could not be empty, please enter MEP manually.

A. You have typed in the MEP data INCORRECTLY. Enter MEP data like this in the MEP field: MEP-XXXX-XXX

For above example you would enter the mep like this: MEP-07484-004