ATF problem update firmware.. help (ATF BIG BOX) - GSM-Forum

vexian09 · 09-11-2013, 14:12

ATF team please help my problem

I try to restore and update again but still same problem
i can work with ver 9.50 or 9.60 , but can't with ver 10.10 or 10.11

Quote:

==============================================
Please update your Box Firmware
==============================================

* Follow these Instructions
1. Disconnect any phones connected to ATF Box
2. Go to "Product Support Tab"
3. Go to "Box Tools" Section
4. Click "Update Firmware" button

* Make sure you put ATF Software in Windows
FireWall Exclusion List

* Make sure you put ATF Software in your
Virus Scanner Exclusion List

================================================
Box Successfully Initialized
================================================

Quote:

Advance-Box Secure AES-128 Channel

Open Port Success...

Error return code 6

Error return code

Elapsed time = 00:00:00

sorry, i can't upload pict and for my bad english.....

thanks...

srinibas · 09-11-2013, 16:19

Just follow this , all will OK

1. Disconnect any phones connected to ATF Box
2. Go to "Product Support Tab"
3. Go to "Box Tools" Section
4. Click "Update Firmware" button

Br - srinibas

vexian09 · 09-11-2013, 17:08

I try at many time after update release until today.
But I found this report error return code 6
I try with other pc.. But same report.
My box is default pcb.. Not modified.

Advance-Box · 09-11-2013, 18:13

@vexian09

ERROR CODE 6, means it cannot detect correct chip ID.

It can be because some legs of the the 2 BIG IC on the ATF PCB are not connected ok.

So if you rehot the chips and make sure all legs are ok, this will fix your problem.

vexian09 · 09-12-2013, 05:23

Advance-Box
I check and resolder two big chip legs...
after that, i try to update again.. but still same problem error..

:.why i can't upload screenshoot pict in this thread

vexian09 · 09-12-2013, 10:42

after rehot then same problem...
Can you show me where the chip that makes this problem. whether from FTDI or the ACTE. thanks

please contact me on ym: vexian_vians

akbarp · 02-08-2014, 12:09

sir cannot find ftd2xx,dll, please re install aplicationp problem atf box pls solve this

Advance-Box · 02-08-2014, 12:25

@akbarp

This means you did not install any USB Driver at all.

Solve this yourself!

rameshchandraa · 08-31-2014, 07:34

i have same problem.............please help

09-11-2013, 16:19	#2 (permalink)
srinibas No Life Poster Join Date: Apr 2007 Location: M W Balasore,Odisha,INDIA Age: 52 Posts: 12,752 Member: 492222 Status: Offline Sonork: 100.1594126 Thanks Meter: 10,377	Just follow this , all will OK 1. Disconnect any phones connected to ATF Box 2. Go to "Product Support Tab" 3. Go to "Box Tools" Section 4. Click "Update Firmware" button Br - srinibas

09-11-2013, 17:08	#3 (permalink)
vexian09 Junior Member Join Date: Sep 2012 Location: di hatimu Posts: 8 Member: 1811020 Status: Offline Thanks Meter: 0	I try at many time after update release until today. But I found this report error return code 6 I try with other pc.. But same report. My box is default pcb.. Not modified.

09-11-2013, 18:13	#4 (permalink)
Advance-Box No Life Poster Join Date: Dec 2007 Posts: 7,598 Member: 651945 Status: Offline Thanks Meter: 20,118	@vexian09 ERROR CODE 6, means it cannot detect correct chip ID. It can be because some legs of the the 2 BIG IC on the ATF PCB are not connected ok. So if you rehot the chips and make sure all legs are ok, this will fix your problem.

09-12-2013, 05:23	#5 (permalink)
vexian09 Junior Member Join Date: Sep 2012 Location: di hatimu Posts: 8 Member: 1811020 Status: Offline Thanks Meter: 0	Advance-Box I check and resolder two big chip legs... after that, i try to update again.. but still same problem error.. :.why i can't upload screenshoot pict in this thread

09-12-2013, 10:42	#6 (permalink)
vexian09 Junior Member Join Date: Sep 2012 Location: di hatimu Posts: 8 Member: 1811020 Status: Offline Thanks Meter: 0	after rehot then same problem... Can you show me where the chip that makes this problem. whether from FTDI or the ACTE. thanks please contact me on ym: vexian_vians

02-08-2014, 12:09	#7 (permalink)
akbarp Junior Member Join Date: Oct 2012 Posts: 1 Member: 1820510 Status: Offline Sonork: 9916212060 Thanks Meter: 0	sir cannot find ftd2xx,dll, please re install aplicationp problem atf box pls solve this

02-08-2014, 12:25	#8 (permalink)
Advance-Box No Life Poster Join Date: Dec 2007 Posts: 7,598 Member: 651945 Status: Offline Thanks Meter: 20,118	@akbarp This means you did not install any USB Driver at all. Solve this yourself!

08-31-2014, 07:34	#9 (permalink)
rameshchandraa Junior Member Join Date: Feb 2011 Location: india Posts: 38 Member: 1507500 Status: Offline Thanks Meter: 1	i have same problem.............please help