ATF software cant detect box, - GSM-Forum

st3phen_ · 02-20-2015, 11:47

Help ATF team, I've recently installed ATF 11.90 software after that software cant detect my ATF nitro, Box drivers is installed. box is detected by PC, tried other ATF box and it works fine, tried updating my nitro box firmware says my serial number is unable to read, how can i fix this,

st3phen_ · 02-21-2015, 03:01

ATF team please.... post is one day old still no answer????

MVNDOzone · 02-21-2015, 04:20

try run as administrator

plug atf box first
also check driver

MVNDOzone · 02-21-2015, 04:21

try run as administrator

plug atf box first
also check driver

st3phen_ · 02-21-2015, 06:38

Run as administrator did not fix the problem, ATF team please help

Rehanjaan · 02-21-2015, 09:51

atf box driver problum uninstall driver then install driver your problum will b slove

allumts · 02-21-2015, 12:16

Try this:

1. DISCONNECT ATF BOX from USB Port
2. Run AdvanceBox.exe version 11.90 without BOX Connected
3. Go to "Product Support" ----> "Box Tools"
4. Make sure "ATF Nitro / Light" is selected on the right side
*** NOW CONNECT ATF BOX TO USB PORT ***
5. Click "Restore Box" and wait 2 to 5 minutes...
*** After Restore Box is Done, it will tell you to UPDATE FIRMWARE
6. Click "Update Firmware" and wait 2 to 5 minutes...

This way, box will be FULLY RESTORE Just like Brand New from Factory.

P.d. if after this box prompt for Update Fw other time, go in "Update Tabulate" and update to 11.92 then "Update Important Files" other time.

Post result
Br
allumts

ali_GSM98 · 02-21-2015, 12:37

ATF team please. post is one day old still no answer??????????????????

allumts · 02-21-2015, 14:08

@ali_GSM98,
what Hi-Jack other Thread customer and crying???, open you thread and explain with Log and Screeshoot you problem.
Here you'll have ANY answere.

02-20-2015, 11:47	#1 (permalink)
st3phen_ Junior Member Join Date: Apr 2010 Posts: 31 Member: 1284666 Status: Offline Thanks Meter: 0	ATF software cant detect box, Help ATF team, I've recently installed ATF 11.90 software after that software cant detect my ATF nitro, Box drivers is installed. box is detected by PC, tried other ATF box and it works fine, tried updating my nitro box firmware says my serial number is unable to read, how can i fix this,

02-21-2015, 03:01	#2 (permalink)
st3phen_ Junior Member Join Date: Apr 2010 Posts: 31 Member: 1284666 Status: Offline Thanks Meter: 0	ATF team please.... post is one day old still no answer????

02-21-2015, 04:20	#3 (permalink)
MVNDOzone No Life Poster Join Date: Aug 2010 Posts: 596 Member: 1372118 Status: Offline Thanks Meter: 139	try run as administrator plug atf box first also check driver

02-21-2015, 04:21	#4 (permalink)
MVNDOzone No Life Poster Join Date: Aug 2010 Posts: 596 Member: 1372118 Status: Offline Thanks Meter: 139	try run as administrator plug atf box first also check driver

02-21-2015, 06:38	#5 (permalink)
st3phen_ Junior Member Join Date: Apr 2010 Posts: 31 Member: 1284666 Status: Offline Thanks Meter: 0	Run as administrator did not fix the problem, ATF team please help

02-21-2015, 09:51	#6 (permalink)
Rehanjaan Freak Poster Join Date: May 2012 Location: gujranwala Posts: 224 Member: 1760519 Status: Offline Sonork: 100.1626942 Thanks Meter: 71	atf box driver problum uninstall driver then install driver your problum will b slove

02-21-2015, 12:16	#7 (permalink)
allumts No Life Poster Join Date: Apr 2011 Age: 58 Posts: 16,408 Member: 1564612 Status: Offline Thanks Meter: 12,343	Try this: 1. DISCONNECT ATF BOX from USB Port 2. Run AdvanceBox.exe version 11.90 without BOX Connected 3. Go to "Product Support" ----> "Box Tools" 4. Make sure "ATF Nitro / Light" is selected on the right side * NOW CONNECT ATF BOX TO USB PORT * 5. Click "Restore Box" and wait 2 to 5 minutes... *** After Restore Box is Done, it will tell you to UPDATE FIRMWARE 6. Click "Update Firmware" and wait 2 to 5 minutes... This way, box will be FULLY RESTORE Just like Brand New from Factory. P.d. if after this box prompt for Update Fw other time, go in "Update Tabulate" and update to 11.92 then "Update Important Files" other time. Post result Br allumts

02-21-2015, 12:37	#8 (permalink)
ali_GSM98 Freak Poster Join Date: Jun 2013 Location: south Africa Posts: 319 Member: 1960717 Status: Offline Sonork: 100.1638403 Thanks Meter: 34	ATF team please. post is one day old still no answer??????????????????

02-21-2015, 14:08	#9 (permalink)
allumts No Life Poster Join Date: Apr 2011 Age: 58 Posts: 16,408 Member: 1564612 Status: Offline Thanks Meter: 12,343	@ali_GSM98, what Hi-Jack other Thread customer and crying???, open you thread and explain with Log and Screeshoot you problem. Here you'll have ANY answere.