ATF Support Site - Hang Up / No directory - GSM-Forum

frozenice · 06-21-2010, 10:04

Hi,

when you encounter loging in to our support site
and you never saw the folders / directories
and only you can see is the loading animation..

1. if you use IEx please make atf support site as trusted site.
in this way javascript will execute properly. because the directory list
need javascript to be enabled.

2. Enable javascript on your browser (Mozilla / Safari). maybe its disabled.
or disable anything that prevents ATF site to execute javascript and curl.

3. Your using a browser (ex IE) browser 4 or lower or other browser that does not
support new web technologies..

I have tested it on FF 3.0 - 3.5 and IE 8.0 with javascript enabled.

if still problem exist.
you may sonork me so can find a work around.

on the next update. i will alert a notice if needed to enable the browsers javascript or to check if its disabled.

you may also try to change your default browser from IE to FF
http://support.mozilla.com/en-US/kb/...+does+not+work

br

HUM · 06-21-2010, 10:16

thnx now it okay

talhaml · 06-21-2010, 12:56

thanks its working perfect for me.

**.:SUBRATA:.** · 06-21-2010, 14:25

Support area is ok for me. without any problem.

But missing resume facility. its most worthy for me

using slow speed internet, gets disconnected often

frozenice · 06-21-2010, 19:18

Quote:

Originally Posted by .:SUBRATA:.

Support area is ok for me. without any problem.

But missing resume facility. its most worthy for me

using slow speed internet, gets disconnected often

hi,

thanks for bringing up this concern, im currently testing my new update
with resume file download...

if all goes ok, it will be up in a few moments.

BR,
Frozenice

**.:SUBRATA:.** · 06-22-2010, 11:15

Quote:

Originally Posted by frozenice

hi,

thanks for bringing up this concern, im currently testing my new update
with resume file download...

if all goes ok, it will be up in a few moments.

BR,
Frozenice

that ll be awesome

Thanks in advance

jackyivan · 06-23-2010, 19:30

Everything fine if not working all have to do is close the sw and reopen everything will rock

**.:SUBRATA:.** · 07-04-2010, 15:12

@ frozenice

Resume system implemented in new version ?

frozenice · 07-07-2010, 19:43

Quote:

Originally Posted by .:SUBRATA:.

@ frozenice

Resume system implemented in new version ?

hi,

right now i can manage the resume on firefox 3.x ONLY.
with the current setup of authentication..

im having a little problem with download managers as it needs to
authenticate again e.g. resume after an hour or days...
and with our random generated password it is impossible
to let download managers/browser to generate on its own =) while browser(FF) can save but very limited time...

so, im trying to make a work around and making test on our test server.

well , in the IT world.. there's nothing impossible hopefuly by nextweek this will be implemented
anyway, browsers(mozilla/safari etc) has its own resume support ;-)
no need to update new exe version

br
frozenice

vistasamir · 07-07-2010, 21:42

If first time hang then try it again, ur problem will be solve

arhin · 07-09-2010, 18:59

pls am trying to Activate my box but keep telling Error srever connection
anyone can help me throuhg gillbrint@yahoo.com
i might be great to

Miangee911 · 07-10-2010, 07:18

Dear friends!i am using the latest version of ATF.before i was able to download the required files with ATF main files list within the software window but now i can only download from support area website.please help me to solve the problem.thanks every body.

varos$-7 · 07-15-2010, 22:11

This is a great punch, but xara cool Turbo Flasher

mido all · 08-03-2010, 11:38

pls help me in dct4 booting i am bored with this box

**Advance-Box** · 08-03-2010, 11:48

@mido all

First step is to perform a "Restore Box"

"Product Support" --> "Box Tools"

then click "Restore Box"

Then after it finishes (after 3 minutes)

Connect DCT4 phone and BUSCHECK it.

06-21-2010, 10:04	#1 (permalink)
frozenice Product Supporter Join Date: Dec 2006 Location: around the globe Posts: 733 Member: 418852 Status: Offline Sonork: 100:1587670 Thanks: 35 Thanked 897 Times in 306 Posts	ATF Support Site - Hang Up / No directory Hi, when you encounter loging in to our support site and you never saw the folders / directories and only you can see is the loading animation.. 1. if you use IEx please make atf support site as trusted site. in this way javascript will execute properly. because the directory list need javascript to be enabled. 2. Enable javascript on your browser (Mozilla / Safari). maybe its disabled. or disable anything that prevents ATF site to execute javascript and curl. 3. Your using a browser (ex IE) browser 4 or lower or other browser that does not support new web technologies.. I have tested it on FF 3.0 - 3.5 and IE 8.0 with javascript enabled. if still problem exist. you may sonork me so can find a work around. on the next update. i will alert a notice if needed to enable the browsers javascript or to check if its disabled. you may also try to change your default browser from IE to FF http://support.mozilla.com/en-US/kb/...+does+not+work br Last edited by frozenice; 07-01-2010 at 18:30.

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06-21-2010, 10:16	#2 (permalink)
HUM No Life Poster Join Date: Jul 2005 Location: karachi Posts: 5,982 Member: 161728 Status: Offline Sonork: 100.1582708 Thanks: 194 Thanked 1,929 Times in 832 Posts	thnx now it okay

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talhaml Freak Poster Join Date: Jan 2009 Location: Bangladesh Age: 27 Posts: 370 Member: 939797 Status: Offline Sonork: 100.1601089 Thanks: 2,869 Thanked 151 Times in 85 Posts	thanks its working perfect for me.

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.:SUBRATA:. Moderator Join Date: Jul 2006 Location: Bangladesh Posts: 5,412 Member: 319447 Status: Offline Thanks: 1,475 Thanked 4,807 Times in 1,451 Posts	Support area is ok for me. without any problem. But missing resume facility. its most worthy for me using slow speed internet, gets disconnected often

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.:SUBRATA:. Moderator Join Date: Jul 2006 Location: Bangladesh Posts: 5,412 Member: 319447 Status: Offline Thanks: 1,475 Thanked 4,807 Times in 1,451 Posts	@ frozenice Resume system implemented in new version ?

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08-03-2010, 11:48	#15 (permalink)
Advance-Box Product Manager Join Date: Dec 2007 Posts: 3,687 Member: 651945 Status: Offline Thanks: 15 Thanked 9,784 Times in 1,897 Posts	@mido all First step is to perform a "Restore Box" "Product Support" --> "Box Tools" then click "Restore Box" Then after it finishes (after 3 minutes) Connect DCT4 phone and BUSCHECK it.