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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > Language Editor

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Old 05-29-2009, 10:56   #1 (permalink)
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Total ignorance from Infinity team

Hi

I'm just about to loose the confidece of my best custommer thanks to Infinity Team. It's been 22 hours since i've payed for activation of Language Pack Editor module and i've got no email response ever since from Infinity Team. The strange thing is that until the payment was done i was gettin a reply to my emails every 5 minutes after that total silence.
I post this here hoping that in this way they will care to ansver.

Thank you
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Old 05-29-2009, 13:46   #2 (permalink)
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Mate they are also human beings and they also need rest and time for every activity. Give them little time so that they can work for you.

And BTW if you wanted this service why haven't you got activated it before??? Waiting for customers??? And now when customer is infront of you you want everything to be done instant!!! Remember Rome was not build in a day.... Have patience, Infinity Team always do their best and provide fast service.
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Old 05-29-2009, 14:00   #3 (permalink)
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hi friend
in order can you wait 48h before post it in forum any more observe the difference off time between two country and working Days

thx

GSMDOCTOR
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Old 05-29-2009, 14:12   #4 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Mate they are also human beings and they also need rest and time for every activity. Give them little time so that they can work for you.

And BTW if you wanted this service why haven't you got activated it before??? Waiting for customers??? And now when customer is infront of you you want everything to be done instant!!! Remember Rome was not build in a day.... Have patience, Infinity Team always do their best and provide fast service.
I believe to create an activation string it takes few mouse clicks, don't u think? I'm vorking in belgium... and this is the first custommer asking me to do language change for bulk quantities, now i'm asking you... will u pay to activate a module that u know u don't use? The reason i do this translation thing is because is for a good custommer of mine and because this job will cover the costs of the activation, after this i can forget about this software. Until now absolutely nobody asked me about changeing languge in chinese phones, even more, i never got a chinese phone to repair, these phones u don't find them in here. Considering what i've mentioned here, tell me!!! Will u pay for this activation in advance since nobody is having these phones? And also, who the hell do u think u are to question me when and on what should i spend my money?!!!
I've payed, so i demand be be served or at least an answer to my emails, something like: "we are tired and we are sleeping, we will give your s..t tomorow" at least i know what a f..k is going on. But when they don't even care to reply my emails thean i think i have the right to express my dissapointment.
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Old 05-29-2009, 14:19   #5 (permalink)
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Quote:
Originally Posted by DOCTOR8 View Post
hi friend
in order can you wait 48h before post it in forum any more observe the difference off time between two country and working Days

thx

GSMDOCTOR
I see nobody understands what i've been write in here. Is my english so bad?! I wrote "no freacking email after". When i spoke with the support team they said it will take few hours after the payment. 48 hours it means two days, i guess u all know that, few hours it means less than one day.
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Old 05-29-2009, 15:48   #6 (permalink)
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Quote:
Originally Posted by Fludor View Post
I believe to create an activation string it takes few mouse clicks, don't u think? I'm vorking in belgium... and this is the first custommer asking me to do language change for bulk quantities, now i'm asking you... will u pay to activate a module that u know u don't use? The reason i do this translation thing is because is for a good custommer of mine and because this job will cover the costs of the activation, after this i can forget about this software. Until now absolutely nobody asked me about changeing languge in chinese phones, even more, i never got a chinese phone to repair, these phones u don't find them in here. Considering what i've mentioned here, tell me!!! Will u pay for this activation in advance since nobody is having these phones? And also, who the hell do u think u are to question me when and on what should i spend my money?!!!
I've payed, so i demand be be served or at least an answer to my emails, something like: "we are tired and we are sleeping, we will give your s..t tomorow" at least i know what a f..k is going on. But when they don't even care to reply my emails thean i think i have the right to express my dissapointment.
Yes u r right, but complete process takes sometime. I just wanted to make you understand but seems like u are in some other mood...And Iam just a normal member here and I just wanted to help you!!!

It's your money and your are free to spend anywhere mate. I Just want to say cool down bro...!!!
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Old 05-29-2009, 15:59   #7 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Yes u r right, but complete process takes sometime. I just wanted to make you understand but seems like u are in some other mood...And Iam just a normal member here and I just wanted to help you!!!

It's your money and your are free to spend anywhere mate. I Just want to say cool down bro...!!!
Where r u from?

Br
===
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Old 05-29-2009, 16:04   #8 (permalink)
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Quote:
Originally Posted by PASSIONATE_BOYS View Post
Yes u r right, but complete process takes sometime. I just wanted to make you understand but seems like u are in some other mood...And Iam just a normal member here and I just wanted to help you!!!

It's your money and your are free to spend anywhere mate. I Just want to say cool down bro...!!!
Well, i don't see any kind of help in you answer. U just starded questioning me why i waited until now to do the activation... i have my reasons, and ofcourse i'm not in a bad mood today. Sorry if i offende u!

@ .:==di@bila==:.
I'm romanian, live and work in Belgium.U want the adress too?
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Old 05-29-2009, 16:21   #9 (permalink)
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@ .:==di@bila==:. Sorry, my mistake i tought the message was adressed to me. Sorry again

@ all

Doesn't matter now, custommer pick up his phones, no rush anymore. I just have to hope he will come back.
Aplogises if i offended anyone, but try to get into my *****, and u will understand my behavior.

All the best

Last edited by Fludor; 05-29-2009 at 16:27.
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