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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > NEROkey

 
 
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Old 04-05-2010, 14:29   #1 (permalink)
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Credits - time to make it clear!

Right now, recharge isn't working at all. Worse, I tried it and the Free appears to be zero. That means that those who've used their credits have a useless unlocker.

It's time to let your existing and possible future customers know what's going on.

If recharge is going to be free, issue a rev. without it. If not, set a rate. Can't just wait to see what others are going to do. Nobody's going to buy anything in this situation.

I've suggested this elsewhere, I suggest it again. Hundreds out here aren't interested in IMEI "repair" or flashing (there are flashing freebies for that). The money is in customers coming in with their phones for a quick unlock. So leave it at that for the time being and kill the recharge.

If, in the future, you want to compete with the others with SE full service features, charge for the upgrade.
 
Old 04-05-2010, 18:27   #2 (permalink)
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All is free was writed on forum in friday that all will be fixed after free days now are estern christmas and what you want to team working or will be with they family ??
Do you working in free days ?? ?? ?
If yes you are only 1% that all other do.
Just wait few days and all will be fixed on nero page.
bye
 
Old 04-05-2010, 19:21   #3 (permalink)
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Originally Posted by wgmmmx1 View Post
All is free was writed on forum in friday that all will be fixed after free days now are estern christmas and what you want to team working or will be with they family ??
Do you working in free days ?? ?? ?
If yes you are only 1% that all other do.
Just wait few days and all will be fixed on nero page.
bye
If you were in business, you'd know there's no such thing as a holiday!
 
Old 04-05-2010, 19:40   #4 (permalink)
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If you were in business, you'd know there's no such thing as a holiday!
When u are a professional, u have for one brand more then one tool to unlock it. Why are u crying? Take just your other tool and go to work.

regards
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Old 04-05-2010, 20:03   #5 (permalink)
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None too sure why posts attract such comments but to address your response; you have two of all unlockers in case one just doesn't work one day, do you?
 
Old 04-05-2010, 21:18   #6 (permalink)
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yes i have for every brand more then one tool. To avoid that one tool is not working and i can earn my money.

I have answered in that thread because all teams are working hard for theire customers. And the most of them have a familly. Why do u mean they must work arround the clock only for u? I think they have also hollidays like all others. Your answer make me angry because your arrogance and ignorance.

no regards
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Old 04-06-2010, 09:15   #7 (permalink)
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@ kage : you can always write to support@neroteam.com in case of ANY problems. With credits update too.
 
Old 04-07-2010, 10:01   #8 (permalink)
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@cykada

I did. Got a reply from a guy called Chris.
What came back was instruction to delete spaces and breaks from the block. That still errored.

I wrote again.
What came back was a block that didn't error but didn't reset either. It just set the Free to zero.
Also was given the information that block reset was no longer working.

This is why I opened this thread to try to prompt a clear statement from the makers what was going on.
I read the News thread and still don't know!
 
Old 04-07-2010, 11:02   #9 (permalink)
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OK, guys will work on your issue. Should be solved asap. Meantime contact again with support. I checked again, and all was ok with mine update. So ask about new string and paste url to this topic in your email.
 
Old 04-07-2010, 14:15   #10 (permalink)
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I read the News thread and still don't know!
Please PM me Your control block and I will send You back correct one.
 
Old 04-07-2010, 14:21   #11 (permalink)
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@darkmen
What is your connection with Nerokey?
 
Old 04-07-2010, 14:27   #12 (permalink)
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he is master programmer
 
Old 04-07-2010, 14:36   #13 (permalink)
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Perhaps a list of who does what in your News thread would be helpful. I'm in email contact with your Support address and getting replies from Chris and Tim and here on the Forum support from you and Darkmen.
 
Old 04-07-2010, 14:49   #14 (permalink)
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Perhaps a list of who does what in your News thread would be helpful. I'm in email contact with your Support address and getting replies from Chris and Tim and here on the Forum support from you and Darkmen.
Different ppl have different rights and responsibilities. So please PM Darkmen, he will help you. About news, it isn't need to add team explanations. You have here on NEROKey forum moderators and supporter (me), it is enough.

Regards
 
Old 04-07-2010, 16:23   #15 (permalink)
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I'm Chris - nice to meet you! As cykada indicates, there are a few folks involved with the NeroKey project and able to offer support, if for no other reason to be sure that there is always someone available to offer assistance. Using the NeroTeam support address will usually get you either Tim or myself and of course Darkmen and others are available for the more in-depth issues as well.
 
 

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