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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box > Content Extractor

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Old 06-10-2010, 16:40   #1 (permalink)
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Contacts are not found

Hi dear supporters;
I have problem with nokia S40 java phones like 3120,6270,6500s,... .I read full PM from phone which has lost the contacts.Save it and import to ContentExtractor v2.1 but it says: "Contents are not found" but i don't have problem with other phones like SE.
What could be the reason?
This time my problem is with 3120c.Below is PM file i read from this phone,please check if i go wrong.
Attached Files
File Type: rar 3120.rar (23.1 KB, 11 views)
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Old 06-10-2010, 19:45   #2 (permalink)
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Quote:
Originally Posted by meisam View Post
Hi dear supporters;
I have problem with nokia S40 java phones like 3120,6270,6500s,... .I read full PM from phone which has lost the contacts.Save it and import to ContentExtractor v2.1 but it says: "Contents are not found" but i don't have problem with other phones like SE.
What could be the reason?
This time my problem is with 3120c.Below is PM file i read from this phone,please check if i go wrong.
this file does not contain any contacts...
what program read pm?
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Old 06-10-2010, 22:36   #3 (permalink)
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This time i used MX via UFS interface,one more thing to mention here.If i add a contact now and read PM after,Contentxtractor shows me the added contacts.I'm confused and need help.
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Old 06-11-2010, 09:14   #4 (permalink)
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If the contacts in your phone has and PM read correctly - that the extractor will show them
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Old 06-12-2010, 13:56   #5 (permalink)
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All i wonder is i try it for SE phones ok but nokia phones can't find deleted contacts,so if there is any user manual please lead me there where i may get more info or tricks,maybe i do something wrong.
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Old 06-12-2010, 18:03   #6 (permalink)
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extract deleted contacts - not posible.
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Old 06-12-2010, 18:04   #7 (permalink)
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if contacts are lost, deleted they can not br recovered any more
i don t think BB5 Nokias have contacts in PM

please correct me if iam wrong

wbr,A
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Old 06-12-2010, 21:41   #8 (permalink)
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extract deleted contacts - not posible.
Really?So what's special about your software?
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Old 06-13-2010, 04:35   #9 (permalink)
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Hehe, looks like you don't know for what that tool.
That tool created for extracting data from dead phones. If phone flashed/formated - data losts, and no any (even factory, like on nokia) can recover that info.
First - better backup all possible data ( like PM, fullflash, e2p, tfs .....) and after try recover data from backups, after - kill/flash/repair phone.
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