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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > MXKEY (by Alim Hape) > MXKEY LABORATORY (Mobile Expert Laboratory)

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Old 04-08-2011, 11:44   #1 (permalink)
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Red face mxkey experts,may you help me ?

yesterday i get a 5130 which is restatrs rendomly.i backup pm-rpl-contects(as customers is needed).after flash restarts problem is solw but though i restor it's contects it's phonebook say empty .and when i chack memory status , there is xxx%.
please correct me where i'm wrong
 
Old 04-08-2011, 14:53   #2 (permalink)
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comeon team i need you.........mxkey is the best
 
Old 04-08-2011, 15:05   #3 (permalink)
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Quote:
Originally Posted by SONU898 View Post
comeon team i need you.........mxkey is the best
2 things

1st- phone book already empety

2nd- Backup File crrupted

No way to restore contacts
 
Old 04-08-2011, 15:18   #4 (permalink)
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What Do You Want about Mx-key.


Please Tell Here Clearly...............
 
Old 04-08-2011, 16:29   #5 (permalink)
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Quote:
Originally Posted by Palash_love2000 View Post
What Do You Want about Mx-key.


Please Tell Here Clearly...............
  • i get a phone 5130 with restart problem
  • i keep this phone in test mode and make contect backup with mxkey
  • then i flash the phone to solw restart problem
  • after flash restart problem is solw
  • then i restore contects
  • but after restore contect , phone's phonebook folder is empty.and in memory status it show xx% (means contect restore)
  • so my problem is that ,though contects are restore why its not show in phonebook.{only show in memory status}
  • i think now you clearly understan what i want to say
 
Old 04-08-2011, 16:39   #6 (permalink)
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haiiiiiiiiiiiiiiiiiiiiiiiiiiiii

Quote:
Originally Posted by SONU898 View Post
  • i get a phone 5130 with restart problem
  • i keep this phone in test mode and make contect backup with mxkey
  • then i flash the phone to solw restart problem
  • after flash restart problem is solw
  • then i restore contects
  • but after restore contect , phone's phonebook folder is empty.and in memory status it show xx% (means contect restore)
  • so my problem is that ,though contects are restore why its not show in phonebook.{only show in memory status}
  • i think now you clearly understan what i want to say
restore all in settings
restore the backup again using usb cable
if problem is same
then restore the backup in different s40 series phone
then backup using pc suite
restore it to 5130
ur ppbm solved
 
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