ALCATEL 5017x unlock error ERROR! [ E1 ]

[mobileunlockers]

11:29:14 > MICRO-BOX INFO:
11:29:14 > SERIAL NUMBER: 0xxxxxxxxxxxxxxxx
11:29:14 > VERSION: 75
11:29:14 > BOOT VERSION: 50
11:29:14 > SUPPORT:
11:29:14 > VALID UNTIL: 2017-08-24
11:29:14 > ACTIVATIONS:
11:29:14 > ALCATEL: YES
11:29:14 > BLACKBERRY: NO
11:29:14 > HTC: NO
11:29:14 > LG: YES
11:29:14 > SAGEM: NO
11:29:14 > MEP0: NO
11:29:14 > 1_YEAR_FULL: NO
11:29:14 > CREDIT:
11:29:14 > USED: 1,00
11:29:14 > LIMIT: 1,00
11:29:14 > CREDIT SPECIAL:
11:29:14 > USED: 0
11:29:14 > LIMIT: 0
11:29:14 > READING DEVICE INFO: END!
11:29:29 > Checking server 1: OK!
11:29:32 > Connecting to server: OK!
11:29:36 > Asking server for access: OK!
11:29:36 > Disconnecting from server: OK!
11:29:36 > USING: MICRO-BOX A.I.O. NEW V4.0.0.5
11:29:36 > MICRO-BOX SN: 0
11:29:36 > PORT: USB - 2.0
11:29:36 > Alcatel OT-5017X UNLOCK: START!
11:29:36 > Checking server 1: OK!
11:29:37 > Connecting to server: OK!
11:29:43 > Asking server for access: OK!
11:29:43 > Disconnecting from server: OK!
11:29:43 > Initialising data: ERROR! [ E1 ]
11:29:43 > Alcatel OT-5017X UNLOCK: END!

[mobileunlockers]

still waiting for the reply!!!!

[allumts]

We are working in calculator when have solved will be posted here,

sorry for this,

Br