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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Micro-Box Team Products > Activation Software Support (HTC, BLACKBERRY, ALCATEL, LG/ZTE, SAGEM/SE)

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Old 03-28-2013, 15:30   #1 (permalink)
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ZTE Z990G Tracfone Unlock? [SOLVED & UNLOCKED]

I cant unlock this phone - I can read the unlock codes fine but there is no way to enter the unlock code - it just says invalid sim. Direct unlock does not work

Code:
12:54:48 > 	VERSION:	MICRO-BOX A.I.O. V2.1.5.8
12:54:48 > 	BOX SN:	6C8D90455E9C405C			BOX FW: 75
12:54:48 > 	PORT:	COM240 Handset Diagnostic Interface(DFU) 	SPEED: 115200
12:54:48 > ZTE Z990 READ CODES:				START!
12:54:48 > CHECKING SERVER 1:				
12:54:48 > CHECKING SERVER 1:				OK!
12:54:48 > CONNECTING TO SERVER:				
12:54:48 > CONNECTING TO SERVER:				OK!
12:54:48 > ASKING SERVER FOR ACCESS:			
12:54:49 > ASKING SERVER FOR ACCESS:			ACCEPTED!
12:54:49 > GETTING CREDIT DATA FROM SERVER:			
12:54:49 > GETTING CREDIT DATA FROM SERVER:			OK! (UNLIMITED)
12:54:49 > USED COM SPEED:				115200!
12:54:49 > READING CPU INFO:				
12:54:49 > READING CPU INFO:				OK!
12:54:50 > READING MODEL:	
12:54:50 > READING MODEL:				OK!
12:54:50 > READING FIRMWARE INFO:				
12:54:50 > READING FIRMWARE INFO:				OK!
12:54:50 > READING IMEI:				
12:54:50 > READING IMEI:				OK!
12:54:50 > 	MODEL:	TSNCJOLY
12:54:50 > 	IMEI:	864072010777740
12:54:50 > 	FIRMWARE:	736T_TFV1.0.0B08 / 990GV1.0.0B05
12:54:50 > 	CPU ID:	M76XX-TSNCJOLYM-60503001
12:54:50 > 	DATE:	May 11 2011 / Mar  9 2012
12:54:50 > READING DATA:				
12:54:50 > READING DATA:				OK!
12:54:50 > BACKUPS\ZTE\Z990_864072010777740_2013_03_28_12_54_50_SIMLOCK_BACKUP.mbf
12:54:50 > SAVING BACKUP:				
12:54:50 > SAVING BACKUP:				OK!
12:54:50 > EXTRACTING DATA:				OK!
12:54:51 > CHECKING SERVER 1:				
12:54:51 > CHECKING SERVER 1:				OK!
12:54:51 > CONNECTING TO SERVER:				
12:54:51 > CONNECTING TO SERVER:				OK!
12:54:51 > ASKING SERVER FOR ACCESS:			
12:54:52 > ASKING SERVER FOR ACCESS:			ACCEPTED!
12:54:52 > SENDING DATA TO SERVER:				
12:54:52 > SENDING DATA TO SERVER:				OK!
12:54:52 > CALCULATING [BY SERVER] PLEASE WAIT:			
12:54:54 > CALCULATING [BY SERVER] PLEASE WAIT:			OK!
12:54:54 > DISCONNECTING FROM SERVER:			OK!
12:54:54 > RESETING COUNTERS:				
12:54:55 > RESETING COUNTERS:				OK!
12:54:55 > 	NCK:	0454578466386491 - NOT LOCKED - 10 TRY LEFT
12:54:55 > 	NSCK:	3194384098757955 - NOT LOCKED - 10 TRY LEFT
12:54:55 > 	SPCK:	1134700602834955 - LOCKED - 10 TRY LEFT
12:54:55 > 	CPCK:	9344080049083202 - NOT LOCKED - 10 TRY LEFT
12:54:55 > 	SIM:	9503127414698264 - NOT LOCKED - 10 TRY LEFT
12:54:55 > 	PHONE CODE:	00000
12:54:55 > RESTARTING PHONE:				
12:54:55 > RESTARTING PHONE:				OK!
12:54:55 > ZTE Z990 READ CODES:				END!
Code:
13:01:58 > 	VERSION:	MICRO-BOX A.I.O. V2.1.5.8
13:01:58 > 	BOX SN:	6C8D90455E9C405C			BOX FW: 75
13:01:58 > 	PORT:	COM240 Handset Diagnostic Interface(DFU) 	SPEED: 115200
13:01:58 > ZTE Z990 READ INFO:				START!
13:01:59 > USED COM SPEED:				115200!
13:01:59 > READING CPU INFO:				
13:01:59 > READING CPU INFO:				OK!
13:01:59 > READING MODEL:	
13:01:59 > READING MODEL:				OK!
13:01:59 > READING FIRMWARE INFO:				
13:01:59 > READING FIRMWARE INFO:				OK!
13:01:59 > READING IMEI:				
13:01:59 > READING IMEI:				OK!
13:01:59 > 	MODEL:	TSNCJOLY
13:01:59 > 	IMEI:	864072010777740
13:01:59 > 	FIRMWARE:	736T_TFV1.0.0B08 / 990GV1.0.0B05
13:01:59 > 	CPU ID:	M76XX-TSNCJOLYM-60503001
13:01:59 > 	DATE:	May 11 2011 / Mar  9 2012
13:01:59 > ZTE Z990 READ INFO:				END!
13:02:04 > 	VERSION:	MICRO-BOX A.I.O. V2.1.5.8
13:02:04 > 	BOX SN:	6C8D90455E9C405C			BOX FW: 75
13:02:04 > 	PORT:	COM240 Handset Diagnostic Interface(DFU) 	SPEED: 115200
13:02:04 > ZTE Z990 UNLOCK:				START!
13:02:04 > CHECKING SERVER 1:				
13:02:04 > CHECKING SERVER 1:				OK!
13:02:04 > CONNECTING TO SERVER:				
13:02:05 > CONNECTING TO SERVER:				OK!
13:02:05 > ASKING SERVER FOR ACCESS:			
13:02:06 > ASKING SERVER FOR ACCESS:			ACCEPTED!
13:02:06 > GETTING CREDIT DATA FROM SERVER:			
13:02:06 > GETTING CREDIT DATA FROM SERVER:			OK! (UNLIMITED)
13:02:06 > USED COM SPEED:				115200!
13:02:06 > READING CPU INFO:				
13:02:06 > READING CPU INFO:				OK!
13:02:06 > READING MODEL:	
13:02:06 > READING MODEL:				OK!
13:02:06 > READING FIRMWARE INFO:				
13:02:06 > READING FIRMWARE INFO:				OK!
13:02:06 > READING IMEI:				
13:02:06 > READING IMEI:				OK!
13:02:06 > 	MODEL:	TSNCJOLY
13:02:07 > 	IMEI:	864072010777740
13:02:07 > 	FIRMWARE:	736T_TFV1.0.0B08 / 990GV1.0.0B05
13:02:07 > 	CPU ID:	M76XX-TSNCJOLYM-60503001
13:02:07 > 	DATE:	May 11 2011 / Mar  9 2012
13:02:07 > READING DATA:				
13:02:07 > READING DATA:				OK!
13:02:07 > BACKUPS\ZTE\Z990_864072010777740_2013_03_28_13_02_07_SIMLOCK_BACKUP.mbf
13:02:07 > SAVING BACKUP:				
13:02:07 > SAVING BACKUP:				OK!
13:02:07 > EXTRACTING DATA:				ERROR 1003!
13:02:07 > ZTE Z990 UNLOCK:				END!
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Old 03-29-2013, 18:47   #2 (permalink)
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What codes did you tryed to input? Did you tryed them all?

WBR,
gsm9l
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Old 03-29-2013, 18:51   #3 (permalink)
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The branded firmware does not allow to enter codes. I need to use direct unlock
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Old 03-29-2013, 20:38   #4 (permalink)
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Maybe it is in airplane mode, verify this and try to move in normal mode, else try hard reset it, and if nothing works we will need to find a wai to direct unlock those sets.

WBR,
gsm9l
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Old 03-29-2013, 21:07   #5 (permalink)
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Direct unlock is the only way to unlock these sets - other tools can do it. I have emailed the backup yesterday
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Old 04-15-2013, 11:56   #6 (permalink)
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15 April 2013 - Micro-Box AIO V2.1.6.0 - MIXED UPDATE: ALCATEL-VODAFONE-VIETTEL-ZTE


try our last update , you can select V790

BR
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Old 04-15-2013, 15:48   #7 (permalink)
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Customer couldn't wait - I had to pay $25 to use unlockclient to unlock it.
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Old 05-02-2013, 16:10   #8 (permalink)
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Quote:
Customer couldn't wait - I had to pay $25 to use unlockclient to unlock it.

hello sir did unlock work and phone working with out sofware change
please let us know
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Old 05-03-2013, 16:30   #9 (permalink)
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Yes it worked - 1 click needed.
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