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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > iPhone ,iPod & iPad (Apple Inc. Products) > iPhone, iPad, iPod Hardware Repair


iPhone, iPad, iPod Hardware Repair Hardware Repair discussions for iPhone, iPod , iPad & Apple Products, help, guides.

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Old 03-20-2015, 17:04   #1 (permalink)
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Earpiece Volume Very Low after Screen Replacement


Yesterday I replaced my cracked iPhone 5 screen with a screen assembly I bought from Amazon. The new screen came complete with a new home button, camera, earpiece speaker, cables, etc.

The install went fairly well (those screws are tiny!). Everything works well, except the earpiece volume is extremely low. I can barely hear from the earpiece which tells me that the speaker actually works, but it's barely audible. I've rebooted the device several times and I've tried cleaning all of the speaker covers.

Could it be that one of the three tiny cables has come loose? I didn't think those three cables were for the earpiece. Everything else works fine so wouldn't think it would be a cable connection issue. Any ideas? Thanks.
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Old 03-20-2015, 23:52   #2 (permalink)
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hello, probably the earpiece it self is bad, just replace this earpiece with the old one, waiting for your replay.
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Old 03-23-2015, 02:26   #3 (permalink)
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Thanks. I did that and it did not help. I also replaced the tiny cable from the old phone. The sound is barely audible even at the max setting. This was my daughter's old phone and she told me after my initial post that the earpiece was not working after she dropped it and the screen cracked.
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Old 03-23-2015, 15:10   #4 (permalink)
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i had this problem before.

turned out there was a small piece of plastic film over the earpiece mesh on the new display.

Removed it and it was all good.

hope this helps
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Old 03-23-2015, 16:00   #5 (permalink)
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Wicky, thanks. I heard about that fix and I even removed the mesh screen completely and made sure that nothing was over the screen and the volume is still barely audible.

Until I upgrade my other daughter's phone (and I'll get her iPhone 5) later this year I'll use bluetooth, an earphone cable, or the speaker. I'm in an office all day so I rarely use the phone at work.
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