I phone 5 activation Help - GSM-Forum

chaz12345678 · 10-17-2014, 13:52

Hi I recently bought a I phone 5 On ee orange T mobile. When I set phone up all goes well until It gets to activation stage. It says sim not valid. I have tried every sim There is but still no luck. It is showing 2 bars of signal and Has connected to wifi. I would be very very grateful for any help on this issue.

string_master · 10-17-2014, 14:42

are u talking about icloud activation?
check your phone status https://www.icloud.com/activationlock/
but there shouldn't be any i cloud activation lock if u bought it new. did u connected with itunes with latest version installed?

misiekxxl · 10-17-2014, 15:06

Show us photos.
Once again.
1)Turn off phone
2)Remove and put again sim card inside
3)Turn on iphone and look if u have signal in left right corner
4)Try activation with iTunes, just turn on computer, run itunes and connect iphone with computer using original wire (china market sometimes can not work)
5) wait 10 min, maybe apple server is overloaded or has problem with stable internet connection.

chaz12345678 · 10-17-2014, 15:54

Hi thanks for replies. The phone was bought used On ebay. It does not get to the icloud stage Tried other suggestions. i will check that I cloud website

chaz12345678 · 10-17-2014, 18:31

Checked I cloud website and phone is not linked to any Icloud account.

string_master · 10-17-2014, 18:41

@chaz12345678
can u post here a screenshot of the activation screen of your phone?

also post your IMEI in the following link to findout your phone GSX information, that way ull know your phone is locked or not and if yes then on which carrier
http://forum.gsmhosting.com/vbb/f88/...index1699.html

chaz12345678 · 10-17-2014, 18:50

Can`t post photo cause I only have 8 posts I need 2 more then I can post it

Thanks have checked the Imei and It is clean. and Is on orange ee or tmobile it says.

chaz12345678 · 10-17-2014, 19:04

Have messaged you string master with link to screenshot be grateful if you could post it.

string_master · 10-17-2014, 20:18

above screenshot has been posted on behalf of user "chaz12345678"

Quote:

Originally Posted by chaz12345678

Have messaged you string master with link to screenshot be grateful if you could post it.

@chaz12345678
please contact me privately on sonork or skype or send me phone IMEI number by PM plz

chaz12345678 · 10-17-2014, 20:34

Thanks for posting Photo. I have p.m`d you

chaz12345678 · 10-17-2014, 20:44

Just to add I contacted Apple and did a live chat with them. They said It was the sim card. But I have tried several ones and it`s the same. when I try and activate through I tunes it says Sim card not supported. No matter what sim card I use.

Bodzah · 10-18-2014, 12:57

What sim card are you trying? This happens all the time with EE phones, try a EE sim card, an Orange simc ard and a T-Mobile sim card.

chaz12345678 · 10-18-2014, 17:33

Ok I have tried them all Now. Just travelled 30 miles to get a ee nano sim But still did not work

chaz12345678 · 10-18-2014, 17:59

just trying another dfu restore.

chaz12345678 · 10-18-2014, 18:25

did not work i have managed to get the imei number on screen and it is different to the one on the back of phone it is 01 3629003975795

10-17-2014, 13:52	#1 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	I phone 5 activation Help Hi I recently bought a I phone 5 On ee orange T mobile. When I set phone up all goes well until It gets to activation stage. It says sim not valid. I have tried every sim There is but still no luck. It is showing 2 bars of signal and Has connected to wifi. I would be very very grateful for any help on this issue.

10-17-2014, 14:42	#2 (permalink)
string_master No Life Poster Join Date: Sep 2005 Location: Novo Posts: 1,661 Member: 177503 Status: Offline Sonork: 100.1657346 Thanks Meter: 390	are u talking about icloud activation? check your phone status https://www.icloud.com/activationlock/ but there shouldn't be any i cloud activation lock if u bought it new. did u connected with itunes with latest version installed?

10-17-2014, 15:06	#3 (permalink)
misiekxxl Insane Poster Join Date: Jul 2014 Location: WW Posts: 68 Member: 2232000 Status: Offline Sonork: N/D Thanks Meter: 17	Show us photos. Once again. 1)Turn off phone 2)Remove and put again sim card inside 3)Turn on iphone and look if u have signal in left right corner 4)Try activation with iTunes, just turn on computer, run itunes and connect iphone with computer using original wire (china market sometimes can not work) 5) wait 10 min, maybe apple server is overloaded or has problem with stable internet connection.

10-17-2014, 15:54	#4 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	Hi thanks for replies. The phone was bought used On ebay. It does not get to the icloud stage Tried other suggestions. i will check that I cloud website

10-17-2014, 18:31	#5 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	Checked I cloud website and phone is not linked to any Icloud account.

10-17-2014, 18:41	#6 (permalink)
string_master No Life Poster Join Date: Sep 2005 Location: Novo Posts: 1,661 Member: 177503 Status: Offline Sonork: 100.1657346 Thanks Meter: 390	@chaz12345678 can u post here a screenshot of the activation screen of your phone? also post your IMEI in the following link to findout your phone GSX information, that way ull know your phone is locked or not and if yes then on which carrier http://forum.gsmhosting.com/vbb/f88/...index1699.html

10-17-2014, 18:50	#7 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	Can`t post photo cause I only have 8 posts I need 2 more then I can post it Thanks have checked the Imei and It is clean. and Is on orange ee or tmobile it says.

10-17-2014, 19:04	#8 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	Have messaged you string master with link to screenshot be grateful if you could post it.

10-17-2014, 20:34	#10 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	Thanks for posting Photo. I have p.m`d you

10-17-2014, 20:44	#11 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	Just to add I contacted Apple and did a live chat with them. They said It was the sim card. But I have tried several ones and it`s the same. when I try and activate through I tunes it says Sim card not supported. No matter what sim card I use.

10-18-2014, 12:57	#12 (permalink)
Bodzah Junior Member Join Date: Mar 2014 Posts: 25 Member: 2154841 Status: Offline Thanks Meter: 2	What sim card are you trying? This happens all the time with EE phones, try a EE sim card, an Orange simc ard and a T-Mobile sim card.

10-18-2014, 17:33	#13 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	Ok I have tried them all Now. Just travelled 30 miles to get a ee nano sim But still did not work

10-18-2014, 17:59	#14 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	just trying another dfu restore.

10-18-2014, 18:25	#15 (permalink)
chaz12345678 Junior Member Join Date: Sep 2014 Posts: 23 Member: 2264058 Status: Offline Thanks Meter: 0	did not work i have managed to get the imei number on screen and it is different to the one on the back of phone it is 01 3629003975795