iPhone 6s that won't restore - GSM-Forum

AndrewG1299 · 04-25-2018, 16:10

It gets to the point where a progress bar appears on the iphone itself but there isnt any progress at all on it. Not even a sliver. No errors in itunes doing it. Just never gets past that point. I have tried other usb ports. Other computers. I have tried 3utools. Different cables. No difference. Is this a logic board issue? If so what ic chip would have gone bad?

christina_ · 04-25-2018, 22:13

Quote:

Originally Posted by AndrewG1299

It gets to the point where a progress bar appears on the iphone itself but there isnt any progress at all on it. Not even a sliver. No errors in itunes doing it. Just never gets past that point. I have tried other usb ports. Other computers. I have tried 3utools. Different cables. No difference. Is this a logic board issue? If so what ic chip would have gone bad?

check itunes log and google the error in itunes log, itunes log will tell you why its getting stuck.

AndrewG1299 · 04-26-2018, 04:36

here is the log file from the restore. Not sure what im looking for

AndrewG1299 · 04-26-2018, 04:37

[20156 @ Wed Apr 25 22:59:34 2018] [YSLog iTunes.exe] defaults key ShouldLog in domain com.apple.iTunes is (null)
[20156 @ Wed Apr 25 22:59:34 2018] [YSLog iTunes.exe] defaults key ShouldLog in domain iTunes.exe is (null)
[20156 @ Wed Apr 25 23:23:02 2018] [(unknown facility) iTunes.exe] _AMDNotifyHook (thread 16064): Could not load library SHLWAPI.dll from the AppleMobileDeviceSupport directory, C:\Program Files\Common Files\Apple\Mobile Device Support\\SHLWAPI.dll.
[20156 @ Wed Apr 25 23:23:02 2018] [(unknown facility) iTunes.exe] _AMDNotifyHook (thread 16064): Could not load library WININET.dll from the AppleMobileDeviceSupport directory, C:\Program Files\Common Files\Apple\Mobile Device Support\\WININET.dll.
[20156 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunes.exe] AMDeviceConnect (thread 10056): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along.
[20156 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunes.exe] AMDeviceConnect (thread 10056): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along.
[9780 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunesHelper.exe] AMDeviceConnect (thread 11512): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along.
[9780 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunesHelper.exe] AMDeviceConnect (thread 11512): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along.

04-25-2018, 16:10	#1 (permalink)
AndrewG1299 Junior Member Join Date: Apr 2018 Posts: 17 Member: 2828553 Status: Offline Thanks Meter: 0	iPhone 6s that won't restore It gets to the point where a progress bar appears on the iphone itself but there isnt any progress at all on it. Not even a sliver. No errors in itunes doing it. Just never gets past that point. I have tried other usb ports. Other computers. I have tried 3utools. Different cables. No difference. Is this a logic board issue? If so what ic chip would have gone bad?

04-26-2018, 04:37	#4 (permalink)
AndrewG1299 Junior Member Join Date: Apr 2018 Posts: 17 Member: 2828553 Status: Offline Thanks Meter: 0	here [20156 @ Wed Apr 25 22:59:34 2018] [YSLog iTunes.exe] defaults key ShouldLog in domain com.apple.iTunes is (null) [20156 @ Wed Apr 25 22:59:34 2018] [YSLog iTunes.exe] defaults key ShouldLog in domain iTunes.exe is (null) [20156 @ Wed Apr 25 23:23:02 2018] [(unknown facility) iTunes.exe] _AMDNotifyHook (thread 16064): Could not load library SHLWAPI.dll from the AppleMobileDeviceSupport directory, C:\Program Files\Common Files\Apple\Mobile Device Support\\SHLWAPI.dll. [20156 @ Wed Apr 25 23:23:02 2018] [(unknown facility) iTunes.exe] _AMDNotifyHook (thread 16064): Could not load library WININET.dll from the AppleMobileDeviceSupport directory, C:\Program Files\Common Files\Apple\Mobile Device Support\\WININET.dll. [20156 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunes.exe] AMDeviceConnect (thread 10056): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along. [20156 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunes.exe] AMDeviceConnect (thread 10056): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along. [9780 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunesHelper.exe] AMDeviceConnect (thread 11512): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along. [9780 @ Wed Apr 25 23:23:20 2018] [(unknown facility) iTunesHelper.exe] AMDeviceConnect (thread 11512): Device @0 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along.

04-26-2018, 04:36	#3 (permalink)
AndrewG1299 Junior Member Join Date: Apr 2018 Posts: 17 Member: 2828553 Status: Offline Thanks Meter: 0	here is the log file from the restore. Not sure what im looking for