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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > iPhone ,iPod & iPad (Apple Inc. Products) > iPhone, iPad, iPod Hardware Repair


iPhone, iPad, iPod Hardware Repair Hardware Repair discussions for iPhone, iPod , iPad & Apple Products, help, guides.

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Old 02-20-2019, 16:02   #1 (permalink)
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iPhone X Failing to Restore


I have an iPhone X A1865 that is refusing to restore via any method i have tried. I have tried DFU and recovery mode in itunes. Also i have tried 3utools utility. In itunes i get error 4013 which is a very vague error. In 3utools it gets stuck on attmpting recover mode. On the iphone itself it seems to restart multiple times (more than normal at this point in the restore in my opinion) and than it stays on the itunes recovery screen instead of a progress bar. The iphone has no water damage. The screen is cracked, but i doubt this would affect the situation. I have tried different usb ports and itunes is fully updated.

What hardware could be causing this issue? Bad lightning connector on iphone itself? thoughts?
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Old 02-20-2019, 16:21   #2 (permalink)
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Quote:
Originally Posted by AndrewG1299 View Post
I have an iPhone X A1865 that is refusing to restore via any method i have tried. I have tried DFU and recovery mode in itunes. Also i have tried 3utools utility. In itunes i get error 4013 which is a very vague error. In 3utools it gets stuck on attmpting recover mode. On the iphone itself it seems to restart multiple times (more than normal at this point in the restore in my opinion) and than it stays on the itunes recovery screen instead of a progress bar. The iphone has no water damage. The screen is cracked, but i doubt this would affect the situation. I have tried different usb ports and itunes is fully updated.



What hardware could be causing this issue? Bad lightning connector on iphone itself? thoughts?
try restore it again disconnecting earspeaker/sensor flex. Else with original screen although it is damaged

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Old 02-20-2019, 16:24   #3 (permalink)
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i have tried disconnecting those with no difference in behavior. i have not actually replaced the bad screen yet. it is working it just is cracked with a green line down the middle
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Old 02-20-2019, 16:27   #4 (permalink)
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i have tried disconnecting those with no difference in behavior. i have not actually replaced the bad screen yet. it is working it just is cracked with a green line down the middle
so much probably any IC joint was loose in the impact, try restoring different times keeping pressing with your finger around different areas to force the contact and maybe noticed this is the reason...

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Old 02-21-2019, 14:18   #5 (permalink)
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I've tried restoring it without the screen entirely. Same result not different.
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Old 02-28-2019, 17:03   #6 (permalink)
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just change charging flex, or simply disconnect it
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Old 01-05-2021, 07:13   #7 (permalink)
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Since you have failed to restore your iPhone after trying using DFU mode, recovery mode and 3u tool, you can still first force restart your iPhone. My iPhone had the same problem before -- stuck on restore or won't restore. I used a powerful ios software called TunesKit iOS system Recovery for my iPhone system recovery. Finally, the issue was successfully fixed with no data loss and you could also have a try.
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