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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > RIFF Box Team > RIFFBOX


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Old 10-11-2014, 18:47   #1 (permalink)
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cant connect to riff server


m trying to update my riffbox and register my box but in vain
is there a server problem ?
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Old 10-11-2014, 23:12   #2 (permalink)
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Hi
1-check with win7
2-check A/V or firewall
3-check or change your ISP network
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Old 10-12-2014, 08:19   #3 (permalink)
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Sir, I am sorry to hijack this thread...

I dont know how to contact you.....

I opened new thread, sent pm here, sent pm on the other forum, opened thread on the other forum, opened ticket....

0 replies.... why this kind of treatment with a customer??

all I need is to use my box...... :/

thanks
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Old 10-12-2014, 21:20   #4 (permalink)
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Quote:
Originally Posted by ninosnake View Post
m trying to update my riffbox and register my box but in vain
is there a server problem ?
where exactly do you find the problem? is it box registration or rather update.
please be a little detailed.
which os are you running on?
are the drivers correctly installed?
if simply updating, are you keying in the right password?
have you tried unplugging and replugging the box when it gets to the point of writing new firmware during the upgrade?
throw in some screenshots too.
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Old 10-13-2014, 10:03   #5 (permalink)
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for me problem is in box registration
firewall and antivirus disabled but same problem
box is fine
i cant understand is there a new registration to do or what to reactivate my box
thnx for ur reply
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Old 10-13-2014, 23:40   #6 (permalink)
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same problem here....

I cant use latest version because they lost database, and my serial is not registered...

my box is original...... :/

I dont know where support is.......
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Old 10-14-2014, 07:09   #7 (permalink)
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i am just fine whit xp3
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